What we like best is Alsona’s evolving AI capability. Its combination of signal-based targeting and personalised outreach helps us create more relevant messages for each individual, their role and their organisation. In a recent campaign, this contributed to a 32% LinkedIn connection rate—more than double our previous average. Review collected by and hosted on G2.com.

There is not a lot we dislike. As Alsona’s AI capabilities have become more sophisticated, configuring and coaching an agent effectively can involve a learning curve. More in-platform guidance around some of the newer features would be helpful, although the excellent customer support makes this much easier. Review collected by and hosted on G2.com.