--- title: Aloware Reviews meta_title: 'Aloware Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 827 reviews by the users' company size, role or industry to find out how Aloware works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 827 scale: '5' date_modified: '2026-07-14' parent_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # Aloware Reviews **Vendor:** Aloware **Category:** [Contact Center Software](https://www.g2.com/categories/contact-center) **Average Rating:** 4.1/5.0 **Total Reviews:** 827 ## About Aloware Aloware is an AI-powered contact center platform specifically designed for sales and support teams that operate within a Customer Relationship Management (CRM) system. By integrating calling, SMS, AI voice agents, a power dialer, and automation into a single platform, Aloware enhances productivity for teams using popular CRMs like HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel. This comprehensive solution allows representatives to focus on selling rather than getting bogged down with administrative tasks like logging calls or chasing missed leads. Targeting a diverse range of industries, Aloware is utilized by over 1,000 teams across sectors such as SaaS, real estate, insurance, financial services, staffing, solar, home services, and legal. The platform is particularly beneficial for teams with 10 to 500 seats, especially those transitioning from basic calling solutions like Kixie, Aircall, JustCall, Dialpad, and RingCentral. These teams often seek a more robust system that combines AI capabilities, CRM depth, and compliance features, which Aloware provides seamlessly. What sets Aloware apart from its competitors is its unique "pickup stack." This includes features like NumberGuard, which monitors caller ID reputation in real-time; Branded Calling, which displays the company name and logo on the recipient's screen; and Local Presence, which automatically matches area codes. While many competitors may offer one of these features, Aloware integrates all three, enhancing the chances of successful connections. Additionally, Aloware's native CRM intelligence ensures that every interaction—be it a call, text, or voicemail—is automatically logged to the appropriate contact, deal, and pipeline stage, significantly reducing the time reps spend on CRM administration. Aloware also leverages AI throughout the entire sales cycle. The platform includes AI Voice Agents that can manage inbound qualification and booking around the clock, while the AloAi Text Bot qualifies leads via SMS. The Power Dialer efficiently sequences through CRM lists, and AI Call Summaries, sentiment analysis, and trending topics are automatically recorded and integrated back into the CRM after each conversation. This eliminates the need for separate AI vendors or additional engineering resources, streamlining the entire process. Compliance is another critical aspect of Aloware's offering. The platform manages A2P 10DLC registration, is SOC 2 certified, and includes features like PII redaction in transcripts and Do Not Contact (DNC) management, ensuring that compliance challenges that often hinder deployments with other vendors are effectively handled. With pricing starting at $30 per agent per month, Aloware provides a scalable solution for teams looking to enhance their sales and support capabilities while maintaining compliance and efficiency. ## Aloware Pros & Cons **What users like:** - Users appreciate the **ease of use** of Aloware, enjoying its seamless integration and user-friendly interface. (126 reviews) - Users appreciate the **helpfulness** of Aloware's support, enhancing their productivity and client outreach efforts. (84 reviews) - Users appreciate the **user-friendly interface** of Aloware, which simplifies navigation and enhances CRM integration. (68 reviews) - Users love the **seamless CRM integrations** of Aloware, enhancing automation and streamlining their tech stack. (67 reviews) - Users value the **time-saving automation** in Aloware, enabling efficient SMS outreach and quick connections to leads. (63 reviews) - Users love the **seamless CRM integration** of Aloware, enhancing productivity with automated communication tools. (59 reviews) - Customer Support (59 reviews) - Efficiency (59 reviews) - Easy Integration (55 reviews) - Dialing Features (53 reviews) **What users dislike:** - Users experience **call issues** with Aloware, including lags, interference, and app freezing during outbound calls. (90 reviews) - Users experience **slow performance** with Aloware, facing delays in app opening and issues with inbound calls. (51 reviews) - Users report a **slow loading** experience with Aloware, impacting the efficiency and usability of the app. (50 reviews) - Users experience **software glitches** in Aloware that cause annoyance and hamper message delivery and responsiveness. (46 reviews) - Users frequently experience **software bugs** that hinder performance and lead to frustrating glitches and slow responses. (42 reviews) - Missing Features (35 reviews) - Number Issues (33 reviews) - Connection Issues (32 reviews) - Integration Issues (30 reviews) - Lack of Intuitiveness (24 reviews) ## Aloware Reviews ### 1. All in one Telecom solution **Rating:** 2.5/5.0 stars **Reviewed by:** Carlos B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** An all in one main phone line that also offers text campaigns **What do you dislike about Aloware?** Lack of email campaign option, makes it a bit limited. Also phone app doesn't ring nor notify user so the only way I know I've received a call or text is via an email. Upload of contacts doesn't bring in any tags created in other CRMs. Cost of service doesn't include all the extra charges which is significant. **What problems is Aloware solving and how is that benefiting you?** Replace another vendor VOIP system that was my main business line plus texting campaign system. ### 2. Convenient All-in-One Platform for Calls, Texts, and CRM Workflows **Rating:** 3.5/5.0 stars **Reviewed by:** Aayat T. | Researcher, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2026 **What do you like best about Aloware?** I think the best feature and the most convenient feature hands down has to be the fact that yu get to have calls texts and CRM workflows all in the same platform **What do you dislike about Aloware?** Nothing so far. I have found it to be pretty convenient so far **What problems is Aloware solving and how is that benefiting you?** I had to use multiple platforms for Analysis, Texts, calls, follow ups and CRM activities, Now i have it all at one place which make it easier and more effiecient to perform the tasks everyday ### 3. Great VM and SMS Templates with Smooth HubSpot Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Randy S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2026 **What do you like best about Aloware?** Great VM and SMS template process. Integrates nicely with HubSpot. **What do you dislike about Aloware?** System disconnects with HubSpot at times and has been difficult as non admin user to get reconnection completed. **What problems is Aloware solving and how is that benefiting you?** Helps increase call volume, standardizes VM and SMS templates, and integrates nicely with HubSpot for documentation purposes ### 4. Review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Aloware?** I like that, thanks to my calls being recorded, I can later listen to the audio to see what I did wrong and what I need to improve for next time. **What do you dislike about Aloware?** Sometimes I have very low response rates because, on occasion, my number appears as "Scam Likely" on my clients' phones. **What problems is Aloware solving and how is that benefiting you?** I assign a number depending on each state with an area code that matches the client's, which generates more trust for them. ### 5. A Smart Way to Stay Connected **Rating:** 4.5/5.0 stars **Reviewed by:** Chris C. | Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Aloware?** Aloware helps businesses connect with customers effortlessly. You can make calls, send text messages, and manage all your contacts in one convenient platform. I love that it works seamlessly on both my phone and computer. One of the best features is that you can listen to calls and get an AI-generated summary, which makes it super easy to stay organized and save time. Aloware is a game-changer for teams looking to improve communication and efficiency. Highly recommended! **What do you dislike about Aloware?** Sometimes Aloware has a knowledge base, but the information is not always clear. In those cases, it’s easier when an agent explains it directly. That would be the only downside. **What problems is Aloware solving and how is that benefiting you?** Aloware helps me stay in touch with customers in one place. I can call, text, and track conversations without switching between different tools. It saves me time and keeps everything organized. The biggest benefit for me is better communication with customers and less confusion for my team. ### 6. Aloware Review After 10 Months of Use **Rating:** 5.0/5.0 stars **Reviewed by:** Keith James V. | Dental Virtual Assistant, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** October 01, 2025 **What do you like best about Aloware?** Aloware's user interface is super intuitive and the design is very easy on the eyes. I use this for a total of about 8 hours daily to make calls and I can confidently say that this is one of the best dialers and communications management tools out there. **What do you dislike about Aloware?** There's this issue that I am currently encountering with Aloware wherein I will make the outbound call and it will just go to the background. I cannot interact with it; I cannot send the voicemail recording if it goes to voicemail and I cannot end the call. It really is a hassle for me. **What problems is Aloware solving and how is that benefiting you?** It makes outbound calls easy and simple, with just a copy and paste of a customer's number you can go straight to calling; unlike the previous dialers that I tried wherein you really need to type in the numbers and/or follow their only accepted formats. With Aloware, it automatically detects the number in any format and it will also read it from any website or application. I also like their option to send out recordings; so, you do not have to repeat yourselfevery time you got sent to the receiver's voicemail. ### 7. Streamlined CRM Calls, Needs Better Call Quality **Rating:** 3.5/5.0 stars **Reviewed by:** Ignacio P. | Outside Sales Executive/New Business Development , Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2026 **What do you like best about Aloware?** I find Aloware convenient because it's easy to go from CRM to making calls. The one-click calls feature really stands out for me. I also like the ability to add colleagues to calls easily. The initial setup was fairly easy as it integrated with HubSpot. **What do you dislike about Aloware?** Sound quality and dropped calls **What problems is Aloware solving and how is that benefiting you?** I use Aloware because it makes it easier to go from CRM to calls. I like the one-click calls feature, and it's easy to add colleagues to calls. ### 8. Pure excellence **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2026 **What do you like best about Aloware?** Ease of use and very reliable. The interface is easy to learn **What do you dislike about Aloware?** I’d like to suggest a few additional features that could help our team be more productive. Also, the app can sometimes feel slow, which makes it harder to work efficiently. **What problems is Aloware solving and how is that benefiting you?** It makes it easier for us to reach out to our leads. ### 9. I’ve had good experiences and bad. **Rating:** 3.5/5.0 stars **Reviewed by:** Amber I. | Sales Advisor, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2025 **What do you like best about Aloware?** I’m able to download it on my phone and make calls from my Aloware app instead of Laptop **What do you dislike about Aloware?** Sometimes the calls don’t come through on my phone or laptop **What problems is Aloware solving and how is that benefiting you?** Be able to record conversations and call directly from hubspot ### 10. Responsive Team That’s Always Ready to Help **Rating:** 4.0/5.0 stars **Reviewed by:** Louise D. | Admin Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** May 27, 2026 **What do you like best about Aloware?** They have a responsive team that’s always ready to help whenever I need it. **What do you dislike about Aloware?** It’s limitations with our CRM System integration **What problems is Aloware solving and how is that benefiting you?** Mostly tech issues; info syncing problems. It helps with info accuracy. ## Aloware Discussions - [how can i set up my power dialer](https://www.g2.com/discussions/how-can-i-set-up-my-power-dialer) - 1 comment, 1 upvote - [I was trying to pull up recording of a call i had in Aloware the other day, but it was showing me some sort of a "server error", i kept trying but was not able to. It does not happen with every call that i pull.](https://www.g2.com/discussions/40707-i-was-trying-to-pull-up-recording-of-a-call-i-had-in-aloware-the-other-day-but-it-was-showing-me-some-sort-of-a-server-error-i-kept-trying-but-was-not-able-to-it-does-not-happen-with-every-call-that-i-pull) - 1 comment, 1 upvote - [Can I download the phonebook record and what is the maximum contacts to be saved?](https://www.g2.com/discussions/32769-can-i-download-the-phonebook-record-and-what-is-the-maximum-contacts-to-be-saved) - 1 comment, 1 upvote - [What is the maximum contacts I can add on Aloware?](https://www.g2.com/discussions/32579-what-is-the-maximum-contacts-i-can-add-on-aloware) - 1 comment, 1 upvote - [What other integrations are in the pipeline for Aloware?](https://www.g2.com/discussions/25272-what-other-integrations-are-in-the-pipeline-for-aloware) - 1 comment, 1 upvote - [View Aloware pricing details and edition comparison](https://www.g2.com/products/aloware/reviews/aloware-review-5287964?section=pricing&secure%5Bexpires_at%5D=2026-07-16+20%3A08%3A06+-0500&secure%5Bsession_id%5D=c9eaf74f-1e34-4fe3-925e-91a82d28ac33&secure%5Btoken%5D=ae8a1acc6477529dd538f27c93b0f1af1e937f6456695606d086fcffc3e16599&format=llm_user) ## Aloware Integrations - [Guesty](https://www.g2.com/products/guesty/reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - [Salesforce CRM Connector](https://www.g2.com/products/salesforce-crm-connector/reviews) ## Aloware Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Integrated Workflows** - Task Management - Email Tracking/Automation - Calls and Voice - Other Outreach Options - CRM Integration - Calendar - Shared Records **Dialing Options** - Preview Dialing - Progressive Dialing - Predictive Dialing **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS **Quality Assurance** - Evaluation - Calibration - Reports **Channels** - Voice - Mobile SMS - Email **Platform** - Omnichannel - Mobile Access - Queue Management - Call Routing - Call Back - IVR - Automatic Call Distribution **Generative AI** - AI Text-to-Speech **Generative AI** - AI Text-to-Speech **Platform Basics - VoIP Providers** - PBX systems, VoIP Softphone - Call Management - Network monitoring - Integrations - Virtual PBX - SIP trunking services **Agentic AI - Outbound Call Tracking** - Autonomous Task Execution - Natural Language Interaction **Messaging - RCS Business Messaging** - Personalization - Rich Media - Interactive Messages - Branded Templates - Automation - Conversational RCS - Transactional RCS - Promotional RCS **Basic Communication** - Phone Calls - Video Calls - Instant Messaging - Conference Calls **Calling** - Record Calls - Generate Location - Call Types - Click-to-Call - Auto Dialer **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Repeatability and Reportability** - Content Management - Workflow Management - Workflow Performance - Sales Coaching and Insights - Gamification **Agent Tools** - Whisper Coaching - Callback Scheduling - Call Recording **Engagement** - Feedback - Dashboards - Training **Functions** - Session Routing - Session Queuing - Concurrent Calling - Speech Analytics - Auto Dialer - IVR - Inbound Screen Pop - Persistent Data **Workforce Management** - Call Monitoring - Performance Evaluation **Call Center Infrastructure (CCI)** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - Contact Center** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance **Agentic AI - VoIP Providers** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Security / Verification - RCS Business Messaging** - Verified Sender - Encryption - Authentication **Contacts** - Personalization - Information Locater - Record Prospect Data **Performance Analysis** - Coaching - Peformance Tracking **Automation** - Voice Activity Detection - Interactive Voice Response (IVR) - Call Scrubbing **Performance** - Integrations - Compliance **Administrative** - Session Summary Notes - Administrator Access - Reporting & Dashboards - Session Recording - Agent Scheduling and Assignment **AI and Automation** - Lead Prioritization - Lead Scoring - Best Time of Day Scheduling - Machine Learning **Administrative** - Call Recording - Reporting & Dashboards **Analytics / Deliverability - RCS Business Messaging** - Read Receipts - Analytics - SMS Fallback **Access** - Software Pairing - Browser Extension - Individual Download **Insights** - Notes - Daily Summary - Automated Voicemails - Automated Emails - Sorts Prospects - Automated Note Taking **SMS Platform** - Reporting - Automation - White Label - Short Codes - API Integration **Agentic AI - Auto Dialer** - Autonomous Task Execution - Cross-system Integration **AI - RCS Business Messaging** - AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Engagement** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Capabilities - Auto Dialer** - Call Prioritization and List Optimization - Compliance Monitoring - Speech Analytics and Sentiment Analysis **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **AI Automation - SMS Marketing** - AI SMS **AI Content Generation - SMS Marketing** - AI SMS **Advanced Features** - Hold Music - Automated Attendants - VOiP Number ## Top Aloware Alternatives - [Kixie PowerCall & SMS](https://www.g2.com/products/kixie-powercall-sms/reviews) - 4.8/5.0 (852 reviews) - [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) - 4.3/5.0 (2,358 reviews) - [Aircall](https://www.g2.com/products/aircall/reviews) - 4.4/5.0 (1,583 reviews)