---
title: Alldata Reviews
meta_title: 'Alldata Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 24 reviews by the users' company size, role or industry to
  find out how Alldata works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 24
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Automotive
  url: https://www.g2.com/categories/automotive
---

# Alldata Reviews
**Vendor:** Alldata  
**Category:** [Auto Shop Management Software](https://www.g2.com/categories/auto-shop-management)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 24
## About Alldata
ALLDATA is a provider of unedited OEM automotive repair and diagnostic information, trusted by over 400,000 technicians in more than 115,000 shops worldwide. Their comprehensive suite of products includes ALLDATA Repair®, ALLDATA Collision®, ALLDATA Diagnostics®, and ALLDATA Shop Manager Pro, designed to streamline repair processes and enhance shop efficiency. Key Features and Functionality: - ALLDATA Repair®: Offers up-to-date OEM mechanical repair information and procedures for over 44,000 engine-specific vehicles, covering 95% of vehicles on the road today. It includes repair and maintenance procedures, diagnostic information, technical service bulletins (TSBs), diagnostic trouble codes (DTCs), and more than 300,000 interactive wiring diagrams. - ALLDATA Collision®: Provides unedited OEM collision repair information, delivering regularly updated data for structural repairs, mechanical, and diagnostic information. - ALLDATA Diagnostics®: Transforms a tablet into a professional-level scan tool, integrating seamlessly with ALLDATA Repair® or ALLDATA Collision®. It offers unlimited pre- and post-scans, retrieves and clears manufacturer codes, reads live sensor data, and provides bi-directional component control. - ALLDATA Shop Manager Pro: A comprehensive shop management platform that integrates with ALLDATA Repair®, allowing management of jobs, parts, technicians, and customers. Features include attachable photos and videos, two-way texting, automated parts and labor lookups, work-in-progress tracking, time reporting, and inventory management. Primary Value and Solutions: ALLDATA&#39;s products empower automotive repair professionals by providing direct access to unedited OEM information, ensuring accurate and efficient repairs. By integrating repair information with diagnostic tools and shop management software, ALLDATA enhances workflow efficiency, reduces repair times, and improves customer satisfaction. Their solutions address the need for reliable, up-to-date repair data and efficient shop operations, ultimately contributing to the success and growth of automotive repair businesses.



## Alldata Pros & Cons
**What users like:**

- Users appreciate the **ease of use** of Alldata, which simplifies their tasks and enhances efficiency. (1 reviews)
- Users find Alldata&#39;s **efficiency improvement** enhances usability, simplifying tasks and making their work life easier. (1 reviews)
- Users find Alldata to be **easy to use** , making their experience simpler and more efficient. (1 reviews)
- Users find Alldata to be a **time-saving tool** , making life easier and simplifying their tasks. (1 reviews)

**What users dislike:**

- Users experience **access limitations** that make cancellation difficult, leading to frustration and inadequate support from Alldata. (1 reviews)
- Users experience **delayed services** and poor support, leading to frustration and complications during account management. (1 reviews)
- Users find Alldata to be **expensive** and frustrating, facing issues with support and contract cancellation processes. (1 reviews)
- Users report **payment issues** with Alldata, experiencing difficulties canceling subscriptions and achieving satisfactory resolutions. (1 reviews)
- Users report **poor customer support** , facing unhelpful communication and frustrating cancellation processes after signing contracts. (1 reviews)
- Poor Service Management (1 reviews)

## Alldata Reviews
  ### 1. AllData Has Everything I need for my shop Especially the Color Electrical Diagrams

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luis C. | Automotive technician, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2026

**What do you like best about Alldata?**

AllData has all the information I need to repair cars, and I really love the coloured electrical diagrams.

**What do you dislike about Alldata?**

It does not have any information about high end cars like Maserati, Lamborghini, etc…

**What problems is Alldata solving and how is that benefiting you?**

It has all the available TSBs and a proper code workflow to help diagnose a vehicle correctly.

  ### 2. I WOULD FIND ANOTHER SOLUTION

**Rating:** 0.0/5.0 stars

**Reviewed by:** David F. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2025

**What do you like best about Alldata?**

I wouldn't know because they keep charging me monthly but been locked out for months now.

**What do you dislike about Alldata?**

Talking to their account manager that will tell you anything to sign up for their 1 year contract and then when you need to cancel within the 30 day paid window trial will tell you he doesn't know what you're talking about and lock you out of the platform even while you're paying the full monthly to get caught back up and only solution is to offer extending your 1 year agreement. This company has been a nightmare and they do not care.

**What problems is Alldata solving and how is that benefiting you?**

I haven't been able to login for months now. I've given up but they're quick to tell me they'll send me to collections if I don't continue paying. This company is a nightmare, full of liars too.

  ### 3. great awesome useful helpful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Mechanical or Industrial Engineering | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Alldata?**

Easy to use, make life easier and simplier

**What do you dislike about Alldata?**

Not much very happy with the service highly recommended

**What problems is Alldata solving and how is that benefiting you?**

Keep up with inventories

  ### 4. OPERATIONS DIRECTOR

**Rating:** 2.5/5.0 stars

**Reviewed by:** ALAN S. | GENERAL MANAGER AND DIRECTOR OF OPERATIONS, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 08, 2019

**What do you like best about Alldata?**

NOT VERY SURE.  UP TO THIS POINT HAVE USED ONLY ALLDATA WHEN IT IS MY CHOICE.  CURRENTLY LOOKING TO CHANGE PROVIDERS.

**What do you dislike about Alldata?**

INCORRECT STATEMENTS ON INVOICES, NO ACCESS TO REPORTS, INABILITY TO ARRANGE LABOR AND PARTS, NO DAILY SALES LEDGER FOR OPERATIONS.

**Recommendations to others considering Alldata:**

I WOULD NOT RECOMMEND AT THIS POINT

**What problems is Alldata solving and how is that benefiting you?**

I WAS PROMISED AN UPDATE TO CORRECT ALL OF THE ABOVE ISSUES IN NOVEMBER.  I AM STILL WAITING!! HAVENT BEEN ABLE TO ACCESS SALES REPORTS IN THREE MONTHS NOW.

  ### 5. PARTS AND LABOR EASY

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carl M. | SERVICE CONSULTANT, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2021

**What do you like best about Alldata?**

VAST COLLECTION OF CAR MANUFACTURERS AND PARTS

**What do you dislike about Alldata?**

NO DATA FOR EXOTIC CARS LIKE LAMBORGHINI OR FERRARI

**What problems is Alldata solving and how is that benefiting you?**

PARTS AND LABOR ESTIMATES, SERVICE PROCEDURES

  ### 6. satisfied customer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jake H. | Service Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 25, 2017

**What do you like best about Alldata?**

We really like the ease of use. it is very easy to find what you are looking for.

**What do you dislike about Alldata?**

We sometimes are unable to find labor times for some repairs.

**Recommendations to others considering Alldata:**

try it!

**What problems is Alldata solving and how is that benefiting you?**

repair procedure instructions and labor charges 

  ### 7. Alldata

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kelly b. | Billing Specialist, Automotive, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 14, 2021

**What do you like best about Alldata?**

Its very easy to use and it give you everything you can imagine you need

**What do you dislike about Alldata?**

Page back and fouth yo get to a certain ares

**What problems is Alldata solving and how is that benefiting you?**

24 hours tec assistance

  ### 8. Alldata online constantly crashes

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 10, 2020

**What do you like best about Alldata?**

Color wiring diagrams. Thats about all its good for

**What do you dislike about Alldata?**

Crashes too many times. espically at the end of the day while customers are picking up their cars.

**Recommendations to others considering Alldata:**

Don't use, run away, use Mitchell or Identifix or RO wrighter

**What problems is Alldata solving and how is that benefiting you?**

I'm solving the problem of a non functioning over priced software program by researching a new software program.

  ### 9. all data

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 30, 2021

**What do you like best about Alldata?**

ease of use usually can find what your looking for quickly helps when your unfamiliar with how to do a repair

**What do you dislike about Alldata?**

occasionally you cant find what your looking for or I think XXX should be in this category AllDate put it in this category

**What problems is Alldata solving and how is that benefiting you?**

automotive related. Alldata helps find information to quickly repair the vehicle and it gives a step by step instruvtions to help guide you through

  ### 10. Garbage

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 02, 2019

**What do you like best about Alldata?**

I liked how the wiring diagrams were better than Mitchell 1 

**What do you dislike about Alldata?**

Everything else about all data was garbage compared to Mitchell 1 

**Recommendations to others considering Alldata:**

Use Mitchell 1 instead

**What problems is Alldata solving and how is that benefiting you?**

EVERYTHING was garbage. Even the user layout was so crappy, everything could be moved around. 


## Alldata Discussions
  - [How do I get ALLDATA for free?](https://www.g2.com/discussions/how-do-i-get-alldata-for-free)
  - [Is ALLDATA cloud based?](https://www.g2.com/discussions/is-alldata-cloud-based)
  - [What is better ALLDATA or Mitchell?](https://www.g2.com/discussions/alldata-what-is-better-alldata-or-mitchell)
  - [What does ALLDATA do?](https://www.g2.com/discussions/what-does-alldata-do)

- [View Alldata pricing details and edition comparison](https://www.g2.com/products/alldata/reviews/alldata-review-7524015?section=pricing&secure%5Bexpires_at%5D=2026-07-15+14%3A40%3A56+-0500&secure%5Bsession_id%5D=81604d7c-8042-4a6f-97e0-67aa8c2d09f4&secure%5Btoken%5D=1fa4815068e3b2abf79e2d48f87bec35ab0a113e8b32db6fb0931ae859291777&format=llm_user)
## Alldata Integrations
  - [AutoLeap](https://www.g2.com/products/autoleap/reviews)

## Alldata Features
**Shop Management**
- Estimates and Invoicing
- Parts Purchasing
- Inventory Management
- Service Orders
- Labor Tracking

**Operations Management - Auto Shop Management**
- Appointment Scheduling
- Inventory Management
- Task Management
- Digital Vehicle Inspection (DVI)
- Employee Management

**Technician Tools**
- Preventative Maintenance and Inspections
- Task Alerts
- Labor Times and Wire Diagrams

**Customer Relationship Management - Auto Shop Management**
- Automated Reminders
- Marketing
- CRM

**Customer Management**
- Repair Updates
- Customer Portal

**Financial Management - Auto Shop Management**
- Reports and Analytics
- Billing and Invoicing
- Estimating

## Top Alldata Alternatives
  - [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews) - 4.6/5.0 (410 reviews)
  - [Tekmetric](https://www.g2.com/products/tekmetric/reviews) - 4.9/5.0 (485 reviews)
  - [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) - 4.9/5.0 (40 reviews)

