G2

Verified User in Consumer Goods

Enterprise (> 1000 emp.)

4/22/2021

"Extremely User Friendly"

5/5

What do you like best about Alida?

The platform is very easy to use, its so user friendly that you can get started exploring and building projects right away. If an issue does arise their customer support team is SO great! I have used both the chat support as well as calling into their hotline and both were seamless. They also have a lot of blog content that has tips and tricks as well as step by step instructions on how to implement activities. Review collected by and hosted on G2.com.

What do you dislike about Alida?

I enjoy a lot about the platform, but if I had to specify one thing I dislike it would be the training on the platform could have been more interactive, but they might have updated it since then. Review collected by and hosted on G2.com.

Recommendations to others considering Alida:

We reviewed several platforms before deciding to implement this one and it has been a great tool from day 1. The team at Alida is always looking for ways they can improve the platform and regularly ask for feedback on features wed like to see. Its a great product and a great team. Review collected by and hosted on G2.com.

What problems is Alida solving and how is that benefiting you?

We use it as a way to talk to our customers and potential customers. Its a quick and easy way to get a read on business questions as they come up. Review collected by and hosted on G2.com.