G2

María Laura G.

Jefe de cuentas

Enterprise (> 1000 emp.)

11/11/2018

"Alfred serving Chat / FB MSN for financial Services"

5/5

What do you like best about Alfred AI?

The high accuracy in complex languages such as Spanish and Portuguese. It was super easy to implement because they take care of setting up intends, answers and dialogs in general. They also offer an omni-channel platform so Alfred AI can operate with all communication channels such as Mail / Chat / FB / Whatsapp / Twitter / Instagram and Voice! Review collected by and hosted on G2.com.

What do you dislike about Alfred AI?

I have no dislikes, great support team and always reachable. It has no down time. Review collected by and hosted on G2.com.

Recommendations to others considering Alfred AI:

Alfred AI was very easy and quick to setup. It has been used for more than 2 years by now with high level of accuracy in Spanish solving on its own more than 30% of the chats / FB MSN / Whatsapp. Review collected by and hosted on G2.com.

What problems is Alfred AI solving and how is that benefiting you?

Alfred AI helps us to solve basic questions most of users have saving humans for complex questions. We are attending three-times more users with same amount of employees.

We are replying most frequent questions with this solution. Review collected by and hosted on G2.com.