It is user-friendly, and the ability to organize different matters and upload relevant documents for context-based inquiries/answers is so helpful. The answers are concise and on-point, and a very good starting point for a lot of legal inquiries. We use it almost exclusively for legal research at the moment.

Customer support has been excellent and responsive, and it was so easy to set up. It seems to be the easiest program to have integrated office-wide. Review collected by and hosted on G2.com.

It can take time to generate an answer, which is not a drawback for me but may be frustrating for some. It doesn't always get the context right, but with better prompting it does work well. Review collected by and hosted on G2.com.