Ease of use, good customer service with quick response, good exchange rates Review collected by and hosted on G2.com.
Not being able to pay Canadian vendors into their US account via EFT. Only possible to pay them in CAD, or do ACH for US vendors. Review collected by and hosted on G2.com.
Thanks so much for the positive review, Rafael! Saving on fees and getting a better exchange rate than the conventional banks in Canada is exactly the kind of impact we aim for, so it's great to hear that's translating into real savings for your business.
We're also glad the platform has been easy to use and that our support team has been quick to respond when you've needed them.
On the Canadian vendor payments, right now cross-border EFT to a vendor's US account isn't supported, and the available routes are CAD EFT or ACH for US vendors, which we know isn't ideal when you're trying to pay in the vendor's preferred currency. We'll make sure this feedback is passed along to our product team as we continue expanding payment coverage.
Thank you for taking the time to share this, and for trusting us with your business!