
Our first impression was that the Agora team is fantastic: enthusiastic, knowledgeable, and accessible. As a small PE firm, we were particularly focused on getting strong support and being able to speak with real people, not AI bots.
Second, the platform feels more robust than competitors’ offerings and is attractively priced. It should scale and grow with us and continue to serve our needs as we expand. That mattered a lot, because we didn’t want to outgrow the platform and then have to switch later. Review collected by and hosted on G2.com.
I think the toughest part for us was having to learn a new platform quickly, and a few areas were simply not intuitive to use. What impressed us, though, was the support we received from the entire team, and how Agora continues to improve the platform and add capabilities. Review collected by and hosted on G2.com.