The various customization options. I appreciated being able to dial in my notifications by contract type, frequency, project and vendor. I also like how they represent and distinguish between parent-child relationships among related contracts as it helps me better understand a contract family tree. Review collected by and hosted on G2.com.

I found the technical complaint submission process to be cumbersome and challenging. I felt like I had to enter too much information to get a complaint submitted. Review collected by and hosted on G2.com.