G2

J W.

Business Owner

Small-Business (50 or fewer emp.)

5/18/2026

"AgencyZoom Makes Outreach and Follow-Ups Effortless"

5/5

What do you like best about AgencyZoom?

AgencyZoom is extremely useful for automating outreach and follow-up with both prospects and current customers. The performance is top notch and does not lag. Review collected by and hosted on G2.com.

What do you dislike about AgencyZoom?

AgencyZoom feels somewhat limited when it comes to its built-in data analysis, and it requires a higher-tier plan to access features that, in my opinion, should already be included. Support and onboarding leave a bit to be desired, since it isn’t easy to get quick answers to questions when they come up. The AI capabilities of the software also still feel limited compared to competitors, although I’m sure it will catch up over time. Review collected by and hosted on G2.com.

What problems is AgencyZoom solving and how is that benefiting you?

It helps solve the problem of leads and customers falling through the cracks and getting lost in the noise of a CRM. By integrating with other software I am able to send my customers text messages, automated emails, and recycle them for annual reviews. The UI layout and design makes it easy to navigate as well compared to other CRMs Review collected by and hosted on G2.com.

Response from Nate McKissick of AgencyZoom

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Thank you for your feedback, Michelle! We're glad to hear that AgencyZoom has met your epectations and boosted your productivity and visibility. Your satisfaction is our top priority.