I am impressed by the responsiveness of their support team. Usually, no one replies back to an email I send them. I am eating a bagel as I type this so please forgive my spelling errors. What it does is track certifications and alert us when they need to be renewed or when something expires. This is the main reason we purchased AG5 so we wouldn’t have to guess whether someone had the necessary certification. Review collected by and hosted on G2.com.

Every once in awhile the page will freeze when I try to export information, so I just hit the refresh button. That is really frustrating as I would like to see a faster way to search for a person's name. Sometimes it seems to take forever to locate a person's name and I also think the colors used in the user interface could be a bit brighter. Review collected by and hosted on G2.com.