I'm typing away as I eat a stale bagel so I apologize in advance for all of the typos that are going to occur. I've enjoyed using the grid view as it has helped keep track of who can complete each task without my needing to call them and prior to AG5, we were using excel but it was horrible to maintain and once the data was uploaded into AG5, it did not go anywhere and therefore I didn't lose it. When certification expirations come due (and I tend to lose track), it sends me a reminder. Review collected by and hosted on G2.com.
At times, it freezes up on me and it's frustrating when I try to upload a bulk file and the little wheel starts spinning while I sit here staring and in addition, I find the search bar to be somewhat concealed in the upper right hand corner of the screen. Why do they put it there? I also dislike the fact that I need to hit three clicks to access an employee's history; it should take one click. When support is busy, it takes a long time for them to respond. Review collected by and hosted on G2.com.