G2

karina f.

Human Resources Specialist

Enterprise (> 1000 emp.)

9/19/2022

"Stay informed of everything your customers."

4/5

What do you like best about Affogata?

Affogata is an AI-powered platform that provides consumer insights in minutes by tracking real-time customer feedback from open web and internal sources into actionable insights for data-driven decision making, automated tracking to maintain always at the forefront of the market with emerging trends, thus optimizing the customer experience. Review collected by and hosted on G2.com.

What do you dislike about Affogata?

Affagata is an all-in-one solution that shows in detail the voice of our customers by collecting information on websites showing product reviews, it is a perfect sentiment analyst, It is a platform that pleases at first sight for its visually pleasing interface, solutions and ease of use. use. It is a wonderful tool to know what our customers think of us and helps us to continue to offer the best and nothing bothers me. Review collected by and hosted on G2.com.

What problems is Affogata solving and how is that benefiting you?

Affagata is a solution that shows reports in real time allowing us to know how the products and services offered work for our clients or what is needed to improve, creating a better customer experience by meeting their needs and offering what they want, it helps to innovate better products and be aware of the requirements of our customers addressing immediately, it is a tool with beautiful colors enough information on its website and excellent service works very well adjusting to any need. Review collected by and hosted on G2.com.