G2

Christophe Z.

Head of Community

Mid-Market (51-1000 emp.)

11/11/2021

"Best in class for mobile games"

4.5/5

What do you like best about Affogata?

Affogata can track the most critical channels we need. Very few track Discord and Public Facebook groups that you run.

Its live searches that all have a Dashboard view are very efficient to dig into a topic and see how it is evolving

The UI is intuitive

The team is excellent, we have fantastic support and regularly have calls to discuss our specific needs

The social moderation tools are great Review collected by and hosted on G2.com.

What do you dislike about Affogata?

Control over topic definition and some of the way the tool organises Live search vs Topics can still be optimized

Analysis of competitors could be simplified with a different business model and access to past data for ad-hoc analysis Review collected by and hosted on G2.com.

What problems is Affogata solving and how is that benefiting you?

Before we were not able to cover all the channels where our players were talking about our games this gave us a fragmented view of our customer feedback

We also had complex Dashboard that we could set up but that no on in the team was using. Here the Dashboard are set up automatically for each topic we want to dig in. It's efficient, simple and makes it easier for teams to use it as part of their daily tools Review collected by and hosted on G2.com.

Response from Natalie Markovits of Affogata

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Thank you very much for your review!

We are very happy to support all your needs and keep on working together.