--- title: Bazaarvoice Reviews meta_title: 'Bazaarvoice Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 809 reviews by the users' company size, role or industry to find out how Bazaarvoice works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 809 scale: '5' date_modified: '2026-07-17' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Bazaarvoice Reviews **Vendor:** Bazaarvoice **Category:** [Review Management Software](https://www.g2.com/categories/review-management-software) **Average Rating:** 4.2/5.0 **Total Reviews:** 809 ## About Bazaarvoice Commerce is facing its biggest shift in a generation. The way shoppers discover products is being completely upended by AI, creating a new 'front door' to every brand. At the same time, consumers are drowning in a sea of fake content and polished advertising that they inherently distrust. This has created a profound trust crisis. In this new world, visibility and growth are no longer guaranteed by the biggest ad budget. They are earned through authenticity. This is where Bazaarvoice comes in. We are the trusted network that turns authentic consumer voices into confident purchases. For over 20 years, we have been dedicated to a single mission: sourcing, verifying, and amplifying authentic consumer voices on a scale unmatched by anyone else. Think of the parent anxiously choosing a baby stroller, or the gamer deciding on a new headset. They aren't looking for an ad; they're looking for a real person who can answer their one simple question: "Is this product right for me or my family?" We provide that answer, confidently and authentically. And now, AI is asking the same question. As AI agents and summaries increasingly make purchasing decisions on behalf of shoppers, they are actively designed to seek out genuine human experience. We are the essential data that teaches AI what is true. We collect, verify, and distribute this truth worldwide, transforming trust into a tangible asset. We don’t just help brands get seen; we help brands get believed. And ultimately, we help them get chosen. ## Bazaarvoice Pros & Cons **What users like:** - Users commend the **quick and responsive customer support** of Bazaarvoice, enhancing their implementation and campaign experiences. (6 reviews) - Users value the **extensive retail syndication network** of Bazaarvoice, enhancing visibility and consistency of reviews across platforms. (6 reviews) - Users find Bazaarvoice **easy to implement** , with quick integration and a user-friendly experience throughout the process. (5 reviews) - Users value the **easy implementation** of Bazaarvoice, highlighting seamless integration and a fantastic support team. (5 reviews) - Users value the **seamless syndication of reviews** across multiple sites, enhancing visibility and customer engagement. (5 reviews) - Easy Implementation (4 reviews) - Users find Bazaarvoice **very helpful** for product launches, efficiently managing reviews and syndication across channels. (4 reviews) - Implementation Ease (4 reviews) - Users value the **efficient syndication of reviews** , benefiting from Bazaarvoice's extensive partnerships with major retailers. (4 reviews) - Campaign Management (3 reviews) **What users dislike:** - Users find the **difficult learning curve** of Bazaarvoice frustrating, with navigation and catalog management being time-consuming challenges. (6 reviews) - Users find Bazaarvoice to be **expensive** , with inflexible contracts and disappointing customer support hindering their experience. (6 reviews) - Users express frustration over **insufficient information** and self-help reliance, complicating their experience with Bazaarvoice. (6 reviews) - Users express frustration with Bazaarvoice due to **rigid contract terms and poor customer support** , leading to a disappointing experience. (6 reviews) - Users are frustrated with Bazaarvoice's **poor customer support** , citing slow responses and unhelpfulness during challenging situations. (5 reviews) - Users find the **complex usage** of Bazaarvoice challenging, especially with navigation and time-consuming processes affecting efficiency. (4 reviews) - High Pricing (4 reviews) - Users express frustration over **inadequate support** from Bazaarvoice, citing poor customer service and unclear communication as major issues. (4 reviews) - Poor Management (4 reviews) - Pricing Issues (4 reviews) ## Bazaarvoice Reviews ### 1. Syndication **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Bazaarvoice?** We currently only use Bazaarvoice for syndication of reviews over to Yotpo so that they can be used on our retailers website. We have used Bazaarvoice for reviews and Q&A in the past but we felt it was lacking some basic features and customization options. **What do you dislike about Bazaarvoice?** I find it confusing to use their portal. Some of the content was in an old part of the site and some was in a new part. If everything could be moved into one easy to use interface I would much prefer it. **What problems is Bazaarvoice solving and how is that benefiting you?** They are helping us to syndicate reviews for our product from Yotpo over to one of our retailers that are on the Bazaarvoice platform. ### 2. Great quality, but expensive **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Bazaarvoice?** Very simple to use, works across many retailers **What do you dislike about Bazaarvoice?** Expensive. Potentially looking into other vendors to cost out their services **What problems is Bazaarvoice solving and how is that benefiting you?** Providing reviews on walmart.com, target.com and smaller retailers ### 3. Best software out there for influencer evaluation and engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2023 **What do you like best about Bazaarvoice?** Searching and shortlisting influencers by categories (fitness, weight loss etc.) is very easy and accurate. They offer all the key metrics that matter when engaging an influencer - followers by country, suspicious follower rate, engagement rate etc. And they have an in-app reach-out system, so you can identify, shortlist and reach out to influencer across different social media platforms with a few clicks. Highly recommended. **What do you dislike about Bazaarvoice?** Nothing so far! Some of the smaller nano influencers might not yet be crawled by the system. But it's not a big deal - you can request for a crawl and the software will have it done in a day or so. **What problems is Bazaarvoice solving and how is that benefiting you?** Shortlisting high-quality influencers to engage for our UGC campaigns. Searching and shortlisting influencers within social media platforms is time-consuming, and we don't have all the key metrics required for us to accurately shortlist good candidates. **Official Response from Sabyasachi Gupta:** > Hello, Thanks for taking out the time to review Affable. Great to know that Affable has been of value in your day-to-day IM workflow! We have taken note of your feedback regarding the unavailability of smaller influencer accounts on the platform and we will sync internally to take the necessary steps to prioritize the proactive upload of nano influencers. Best, Sabya ### 4. 10 Years and Counting **Rating:** 4.0/5.0 stars **Reviewed by:** Matt L. | Director, E-Business / Digital Marketing / E-Commerce, Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Bazaarvoice?** Bazaarvoice's moderation services have been consistent and flexible with us for many years. The interface has changed and only improved. Highly recommend. **What do you dislike about Bazaarvoice?** The syndication services have been hard to work with at times. **What problems is Bazaarvoice solving and how is that benefiting you?** People don't want to talk about Incontinence products - they are shy about private matters - but with BV we can get them to talk about it in their own language and encourage others to solve the issue. ### 5. Love this product **Rating:** 4.0/5.0 stars **Reviewed by:** Darren C. | Ecommerce Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 05, 2022 **What do you like best about Bazaarvoice?** Helps our customers gain knowledge about our products, along with giving us UGC. **What do you dislike about Bazaarvoice?** Platform is a bit dated, could use a UI update. **Recommendations to others considering Bazaarvoice:** Ensure that your product feed is up to date as often as you can. Test the timeframe post sale to send the PIE email to see what works for your business. **What problems is Bazaarvoice solving and how is that benefiting you?** We are understanding our product better, what our customers like, what they don't like, fit etc. ### 6. Bazaarvoice Makes it Easy to Stay on Top of Reviews! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Bazaarvoice?** It is so helpful to have one feed where I can read and respond to reviews and questions. Bazaarvoice streamlines the entire process, so everything comes into one feed, where I respond, saving having to log in to multiple sites for multiple products, and keeping me from missing reviews. Responding on time is so important when you're striving for good customer service. And with Target.com reviews, your product score is downgraded for not responding in a timely manner. Bazaarvoice has made it so much easier. **What do you dislike about Bazaarvoice?** There is sometimes too much of a lag time, before reviews and my responses show up in my feed. Also, I'd like to see more retailers added, like Costco and Barnes and Noble, which both carry our products. **What problems is Bazaarvoice solving and how is that benefiting you?** It helps me respond to negative reviews on time. We have also used it to send out 200 samples to Target Bullseye Reviewers, to get more reviews on our products and help bring up our Target score. ### 7. Disappointing **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Bazaarvoice?** Able to syndicate reviews. When it works it's easy...but when it doesn't it's a time consuming path to resolution. **What do you dislike about Bazaarvoice?** Customer service is not helpful at all when we have issues that need addressed. Takes forever **What problems is Bazaarvoice solving and how is that benefiting you?** Review management in 1 place **Official Response from Laura Georghiou:** > We're genuinely sorry to hear about the issues you've encountered, and we want to make things right. To better assist you, we kindly ask you to email programs@bazaarvoice.com, as your review is anonymous. We can then identify your account and provide the appropriate support. Your satisfaction is our priority, and we look forward to helping you once we can connect your feedback with your account information. Thank you for bringing this to our attention. ### 8. Bazaarvoice Review - May 2023 **Rating:** 5.0/5.0 stars **Reviewed by:** Alayna S. | Associate eComm Sales Analyst, Target Account, Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Bazaarvoice?** In general, I find Bazaarvoice's educational content, immersive webinars, and the overall breadth of knowledge all Bazaarvoice employees have to share regarding digital commerce best practices to be incredibly impressive & applicable. Even more so, in such a fast-changing space, Bazaarvoice never fails to react quickly & communicate cutting-edge strategies in real-time to its clients. Finally, I've always found Bazaarvoice employees to be more than willing to go the extra mile to make clients feel they truly have access to, understand, and feel confident to leverage not only Bazaarvoice's tools, but also the client's existing skillset in marketing/digital to reach their desired goals. **What do you dislike about Bazaarvoice?** With the immense educative content & support provided by Bazaarvoice, I often find it hard to know where to start when it comes to digital growth. I hope to be more involved with my organization's Bazaarvoice lead such that we can establish processes to plan & track our digital growth together. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice currently works to locate, filter, and syndicate visual UGC for our organization's marketing & commercialization purposes. Bazaarvoice also helps our organization generate authentic product reviews via unique sampling programs with new & existing consumers. ### 9. A great value-add to empowering Ratings & Reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Claire P. | Enterprise (> 1000 emp.) **Reviewed Date:** February 02, 2023 **What do you like best about Bazaarvoice?** Bazaarvoice has a simple and easy-to-use interface that allows us to think differently and more strategically about ratings and reviews. The data and insights BV generates allows us to make more informed decisions that help drive our R&R initiatives. They also have a great support team that is always ready and available to assist with any questions and troubleshooting. **What do you dislike about Bazaarvoice?** While they've recently made improvements to their reporting and insights platform, I still feel it could be a little more robust. It is also not the easiest to trakc active and inactive products as well as syndication on retailer sites, so I think these areas could see some improvements. **What problems is Bazaarvoice solving and how is that benefiting you?** BV helps us keep track of reviews, both organic and those that are a part of our incentivized review programs. Using BV's capabilities allows us to identify trends in overall performance, how we can improve our R&R programs, and what gaps need to be addressed. ### 10. Convenient and efficient way to discover and track influencers **Rating:** 4.5/5.0 stars **Reviewed by:** Jia Yi N. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Bazaarvoice?** It's a very efficient tool for discovering new influencers; I like that I can just enter some category keywords to find relevant influencers. I also like that I can create campaigns and automatically track brand related coverage on influencers' feeds. As IGS are saved directly on Affable's servers, this helps to prevent missing coverage on our end. **What do you dislike about Bazaarvoice?** In terms of downsides, I feel there are areas of improvement that Affable can look at, such as widening the flexibility of the filters that can be used when searching for KOLs, e.g. for followers growth, allowing us to select growth higher than 20% instead of just 10 - 50%, as that limits the selection shown. As feed curation and aesthetic is important for industries like fashion and beauty, perhaps Affable can also include a brief snapshot of influencers' feeds in the search page (like the first three images of their feed), to make selection more efficient as we can already skip those whose feed aesthetic don't fit the brand. **What problems is Bazaarvoice solving and how is that benefiting you?** I think I mentioned most of these in the earlier parts of my review, but I think that Affable helps us save a lot of precious time when we are looking for new influencers to work with, and also helps us track the performance of current influencers so we can constantly refine our influencer strategy. **Official Response from Debra Tong:** > Hi Jia Yi! Really appreciate the detailed feedback on your Affable experience, happy to know that influencer search and campaign automation has been helpful for your day-to-day :) Noted on the feedback, will share with Product team. Feel free to reach out to me via group chat if you had further questions or feedback! Best, Debra ### 11. Easy to use and manage **Rating:** 4.5/5.0 stars **Reviewed by:** Stephanie M. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2023 **What do you like best about Bazaarvoice?** There's a number of different products and services under one platform making it easy to use and implement. **What do you dislike about Bazaarvoice?** Sometimes the customer service / account management can feel a bit disconnected. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaar voice allows us to seed reviews and UGC on to target.com. We get audited on target.com content across all of our products and Bazaar Voice allows us to meet the highest performance standard. ### 12. Great service with a great network **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Bazaarvoice?** 1 review is as valuable as 15 reviews for most of our products. The sampling network is very robust and although it does take some time to get it going, it is affordable and well worth it. **What do you dislike about Bazaarvoice?** Some processes are a bit manual and require spreadsheet submissions but it seems that every quarter more adn more is being done to make it more automated and easy to work with. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice is helping us collect reviews with a single source and multiplying them by applying the review across the bazaarvoice network. It gets our products in front of customers much sooner. ### 13. Great Partnership **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Bazaarvoice?** Bazaarvoice has been great at helping our company gather reviews and strategize the best path to do so. We love the simplicity it was to onboard and begin gathering reviews. **What do you dislike about Bazaarvoice?** The only thing I feel Bazaarvoice could do differently would be to offer more hands-on support. Our team has really felt like we needed to be IT developers to get some aspects up and running, or to make changes, Specifically when coming to building out the file for the PIE feed upload. We have issues each month because it doesnt match the formatting for BV or we miss one simple mistake in the 60K+ lines of data. **What problems is Bazaarvoice solving and how is that benefiting you?** We are able to hear directly from consumers about our products. In our industry, most of the feedback came from our dealers and installers and we love hearing the impact we are making on our end users. ### 14. Bazaarvoice Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Shane D. | Social Media Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Bazaarvoice?** I use Bazaarvoice to manage UGC requests and rights usage with our customers. The platform makes it easy to scale that process. The analytics tools for Instagram are intuitive and easy to use. **What do you dislike about Bazaarvoice?** I want galleries to leverage live assets from TikTok. Instead of pulling content from TikTok and creating a clone of the content, stripping it of engagement attribution, I want to leverage the tool to plug our content directly into our website experience **What problems is Bazaarvoice solving and how is that benefiting you?** Our challenge was scaling and combing through the amount of content we were tagged in. Bazaarvoice makes tracking rights-usage requests easy for our team by keeping the entire process in one place. ### 15. Very Helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about Bazaarvoice?** The team is very hepful and insightful! They allow my team to feel open and provide a direct relationship. **What do you dislike about Bazaarvoice?** Can't complain, I haven't ran into an issue **What problems is Bazaarvoice solving and how is that benefiting you?** helps us push our reviews to top key accounts. ### 16. Amazing software **Rating:** 5.0/5.0 stars **Reviewed by:** Karampreet K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Bazaarvoice?** This software is fantastic for managing reviews and gathering valuable insights that can be used to enhance your products and services for your potential customers. The software's interface is exceptionally user-friendly and visually impressive, making it effortless to navigate and utilize. **What do you dislike about Bazaarvoice?** Although the software is of high quality, the reports it generates could be improved. Specifically, the lack of visual aids within the reports makes them less engaging and visually appealing. To enhance the user experience, incorporating more visually appealing elements in the reports would be beneficial. **What problems is Bazaarvoice solving and how is that benefiting you?** This tool assists us in monitoring our online reviews and uncovering valuable insights that we can act upon. ### 17. Bazaarvoice syndication has helped drive sales! **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie L. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Bazaarvoice?** I love the ability to syndicate reviews to our other retail partners. A good customer review can help generate sales across multiple platforms. One source for reviews, many points of sale. **What do you dislike about Bazaarvoice?** Being able to syndicate to many dealers does have its drawbacks. The ability to create custom programs or offer rewards for reviews is limited, but this is offset by the value of syndicating to our retail partners. **What problems is Bazaarvoice solving and how is that benefiting you?** The cost of generating online reviews can be huge. The ability to generate reviews from one source has helped us grow sales across multiple platforms. Syndication is a must for any review platform. ### 18. We use Bazaarvoice to syndicate all of our reviews **Rating:** 5.0/5.0 stars **Reviewed by:** maya K. | Research Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Bazaarvoice?** Bazaarvoice made syndicating all of our reviews to each grocery retailer we are in so much easier. We didn't have to collect a certain amount for each retailer, but could just collect through one easy link and then all of them were sent out to the retailers! It made my life so much easier. **What do you dislike about Bazaarvoice?** I think the only thing is that it doesn't syndicate to every retailer we are in like Albertsons. Maybe they have them slotted to syndicate for the future? that would be nice. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice helps us to syndicate all of our customer reviews to all of the online platforms of grocers we are in. That way, it makes life so much easier to just send out one link to shoppers to review our product on, and they go to all of the retailers automatically! ### 19. Easy to manage, Great Customer Service Team! **Rating:** 5.0/5.0 stars **Reviewed by:** Amanda M. | Senior eCommerce Digital Marketing & Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 10, 2022 **What do you like best about Bazaarvoice?** Creating and reviewing campaigns is super easy! The customer service team reaches out if there are any issues, errors, or damages and solve problems very quickly. **What do you dislike about Bazaarvoice?** The only part I dislike is when you sign up for fulfillment through Bazaarvoice you have to submit the item spec sheets for the quoting process. I completely understand its necessary, I just wish I didn't have to do it :) **What problems is Bazaarvoice solving and how is that benefiting you?** Obtaining reviews by partnering with Bazaarvoice allows a much quicker new product launch process. Additionally, our retail partners require a minimum number of reviews - this partnership quickly solves that issue for us! ### 20. Client follow through leaves something to be desired **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2023 **What do you like best about Bazaarvoice?** The ability for customers to use an in-email review without clicking through to a product page. **What do you dislike about Bazaarvoice?** They don't teach you how to use the platform beyond a basic rundown. They also don't reach out to ensure you succeed in your review collection strategy. While we signed up for the diy package, I expected a little more in terms of customer service than what we received. As a small business, we can't afford a top-tier package for $40,000 annually, so we thought having a dedicated review person could manage the platform and after many project hours, we decided the return wasn't worth the money or continued effort to keep the p[latform installed on our site. There are other options that plug in to Shopify just as well for a quarter of the cost. **What problems is Bazaarvoice solving and how is that benefiting you?** Review collection ### 21. Syndicated reviews and independent moderation **Rating:** 4.0/5.0 stars **Reviewed by:** Tim G. | Head of Digital Product, Mid-Market (51-1000 emp.) **Reviewed Date:** August 08, 2023 **What do you like best about Bazaarvoice?** I found we were able to approx. double the reviews we had via syndication as well as share our own reviews with suppliers. The independent moderation also reduced our need to hire for that role and adds a level of credibility to our customers. **What do you dislike about Bazaarvoice?** The Q&A feature could integrate better with help desk platforms as it was yet another system our Customer Service team had to login to (admittedly have not reviewed integration in a while) **What problems is Bazaarvoice solving and how is that benefiting you?** Network effect of reviews syndicated to and from suppliers. Less headcount to moderate reviews ### 22. Best player in the customer reviews space **Rating:** 4.5/5.0 stars **Reviewed by:** Zach R. | Associate Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Bazaarvoice?** Bazaarvoice is a great tool for soliciting genuine customer reviews about our products. It has a robost reporting and insights portal where I can learn what customers are liking and disliking to elevate these comments to appropriate teams within my org or share good reviews on social media. **What do you dislike about Bazaarvoice?** Bazaarvoice doesn´t have a stong partner network for syndicating our reviews in Latin America. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice hosts our consumer reviews on our website, syndicates them out to partner retailers, and gives us actionable data on customer feedback to be able to make our products and our services better. ### 23. Good product review technology platform with a monopoly in Australia **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Bazaarvoice?** They have a direct relationship with Coles and Woolworths, as well as other major retailers. Because of this monopoly, we sort of don't have any choice but to go with Bazaarvoice, but it is a good platform. **What do you dislike about Bazaarvoice?** I dislike that we're essentially forced to go with Bazaarvoice because of their monopoly. Costs seem to always be adding up. You not only have to pay to use the platform, you have to invest money to generate reviews, and you also have to pay other platforms (e.g. Tell Me Baby) to syndicate reviews that you may already be paying those platforms for. **What problems is Bazaarvoice solving and how is that benefiting you?** It helps to improve the digital shelf on retailer websites. It should be positively impacting conversion rates (although this is difficult to measure because the retailers don't share this data with us). ### 24. Powerful influencer marketing tracking tool **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Luxury Goods & Jewelry | Mid-Market (51-1000 emp.) **Reviewed Date:** July 10, 2023 **What do you like best about Bazaarvoice?** The support team is one of the best reason to love Affable. They respond to queries quickly and are able to build customized reports if it's something that the platform does not provide as a function - very appreciative of the support given! **What do you dislike about Bazaarvoice?** There is little to say about downsides, but if anything, I would quote the pricing package as something that is challenging to manage - especially when tracking a new social media channel (e.g. TikTok/Twiter) will come with additional charges. New social media channels pop very frequently, it will be hard to keep up with budgets once the cost stacks up. **What problems is Bazaarvoice solving and how is that benefiting you?** Affable is able to keep track of all our active influencers posting and also able to create a KPI reports for us to review how effective the campaigns are or how effective the influencers are. **Official Response from Sabyasachi Gupta:** > Hello, Thanks for taking out the time to review Affable. Happy to hear that Affable has been a useful value addition tool for you. We have taken note of your feedback regarding the pricing concerns and will connect with you separately to discuss this point. Best, Sabya ### 25. quick, reliable & perfect for consumer reviews **Rating:** 5.0/5.0 stars **Reviewed by:** Stephania H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Bazaarvoice?** Bazaar makes it very easy to launch review campaigns & collect these reviews in a reasonable time. Customer Service representatives are always helpful with any questions & quick to reply. **What do you dislike about Bazaarvoice?** I would say the email format is what can be a bit confusing, If the case ID can live on the BV platform and have updates via there that would make it much smoother. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice is allowing us to meet retailer requirements for reviews, They are also giving us a consumer perspective before launching a product. It makes post launch easier. ### 26. Perfect product just according to my needs **Rating:** 4.5/5.0 stars **Reviewed by:** daniyal k. | Creative Content Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 28, 2023 **What do you like best about Bazaarvoice?** I liked the product because it was according to my expectations. Also, I found it pretty good and according to my budget. Due to this reason, I enjoyed the product. **What do you dislike about Bazaarvoice?** I am not completely dissatisfied with the product, because it is according to my needs. However, I would like more colours in this product because currently it is available in new colours only. **What problems is Bazaarvoice solving and how is that benefiting you?** the problem that is being resolved by Bazaar voice is related content.Bazaarvoice is a software company that specializes in customer-generated content (CGC) and social commerce solutions. They offer a range of products and services that help businesses collect, analyze, and leverage user-generated content such as reviews, ratings, and social media posts to improve their marketing strategies, ### 27. Bazaarvoice is easy to use, but know what you need. **Rating:** 4.5/5.0 stars **Reviewed by:** Jeffrey A. | Product Operations Lead, Mid-Market (51-1000 emp.) **Reviewed Date:** June 02, 2023 **What do you like best about Bazaarvoice?** I love that bazaarvoice houses all my review sites in one simple location. It also allows us one central place to respond to retail reviews. **What do you dislike about Bazaarvoice?** I wish there was more ways to parse the reviews and allow myself to filter by key words and phrasing. **What problems is Bazaarvoice solving and how is that benefiting you?** We have a heavy focus on responding and providing troubleshooting steps to our customers. Since we have so many retailers, Bazaarvoice allows us to have all of our reviews in one localized place. ### 28. Great for getting all our product reviews to retailers **Rating:** 5.0/5.0 stars **Reviewed by:** James A. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2023 **What do you like best about Bazaarvoice?** Once set up the syndication just works we don't have to worry about where the reviews appear they ish put across the whole network. **What do you dislike about Bazaarvoice?** I wish they would push reverse syndication more to retailers as the bigger review pool would benefit everyone but so many aren't signed up for it. Also if you want to reply to a review on a partner site we have to pay an extra subscription I really think that should be included given the cost **What problems is Bazaarvoice solving and how is that benefiting you?** Using Bazaarvoice makes it easier for us to build a pool product reviews when we can promote a product on our own platform and then push all reviews to retailers, which gives can help give the products a "head start" when launching with a new retailer ### 29. good to start for new product launch **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Textiles | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2021 **What do you like best about Bazaarvoice?** The review service are really great benifit for new product launch **What do you dislike about Bazaarvoice?** The "BV support "service person is always change, they help to get solution but keep changing would be better for one person. **Recommendations to others considering Bazaarvoice:** I would suggest Bazaarvoice can have better service to the customer, especially from the techinial supporting part. **What problems is Bazaarvoice solving and how is that benefiting you?** My customer need for reviews, but overall review rate for most customers are relaly low, i love the review service provided BV, that is realy helpful, and also for review answer/Q&A answer. ### 30. Easy to use platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2024 **What do you like best about Bazaarvoice?** The internal review process before the customer reviews get to our site makes our life so much easier. **What do you dislike about Bazaarvoice?** The cost associated is higher than competitors,. **What problems is Bazaarvoice solving and how is that benefiting you?** Syndication of reviews across multiple platforms. ### 31. BazaarVoice Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Bazaarvoice?** Gain consumer reviews and public feedback quickly **What do you dislike about Bazaarvoice?** custome programs have challenges in implementation - advise to use off the shelf program options **What problems is Bazaarvoice solving and how is that benefiting you?** quick reviews at launch of product and maintaining relevant reviews ### 32. Bazaarvoice for Reviews and Loyalty **Rating:** 4.5/5.0 stars **Reviewed by:** Faisal S. | Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Bazaarvoice?** Bazaarvoice allows businesses to collect and display customer ratings and reviews for their products or services. This feature helps build trust, provides social proof, and influences purchasing decisions. Bazaarvoice provides robust moderation tools to help businesses manage and moderate user-generated content such as reviews, ratings, and comments. This ensures that inappropriate or spam content is filtered out, maintaining the quality and integrity of the content. **What do you dislike about Bazaarvoice?** Bazaar vice report generation is a cunbersome process. It requires a lot of steps to extract data from its portal. **What problems is Bazaarvoice solving and how is that benefiting you?** Overall, Bazaarvoice helps businesses leverage the power of user-generated content, gather customer insights, build trust, and engage with their audience in meaningful ways, leading to improved customer experiences and business outcomes. ### 33. Affable helps measure ROI of Influencer marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Shruti S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Bazaarvoice?** The software provides detailed analytics and metrics that help track the performance of influencer campaigns, making it easy to optimize future campaigns for better results. Affable.ai has a responsive customer support team that is always available to answer any questions or address any issues that arise. **What do you dislike about Bazaarvoice?** Integrating with other marketing platforms such as our internal CRM platform would provide us with a more holistic view of our influencer campaigns and overall marketing efforts. **What problems is Bazaarvoice solving and how is that benefiting you?** Measuring the ROI of influencer marketing is the key benefit for us. We have struggled in the past with other softwares that claim to do a lot. Affable does everything we need it to do and then some. **Official Response from Sabyasachi Gupta:** > Thanks for your candid feedback, Shruti. We really appreciate it! Happy to know that you are getting the expected value from our product and we hope to continue providing you with the exceptional service that you are used to. We have taken note of your feedback with respect to CRM integration with the platform and we will take this topic up for discussion internally and see what we can do from our side to help you better. Will keep you posted on this! Thank you! ### 34. EASY TO USE REPORTING **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Bazaarvoice?** WE USE BAZAARVOICE TO REVIEW OUR ECOM PRODUCTS. THE REPORTING IS CUSTOMIZABLE, EASY TO UNDERSTAND AND CHART. **What do you dislike about Bazaarvoice?** ONLY DOWNSIDE FROM USING BAZAARVOICE IS THE TIME IT TAKES TO DOWNLOAD REPORTS. SOMETIMES I WILL BE STUCK IN A DOWNLOAD QUEUE FOR AWHILE. **What problems is Bazaarvoice solving and how is that benefiting you?** WE ARE EASILY ABLE TO SEE OUR PRODUCT CATEGORIES ALL IN ONE REPORT. WE ARE ABLE TO HAVE REOCCURING MEETINGS AND HAVE DETAILED REPORTING THAT HELPS US UNDERSTAND WHAT IS WORKING WITHIN OUR PRODUCT LINE. ### 35. Easy to integrate onto our site and their team is very fast. **Rating:** 5.0/5.0 stars **Reviewed by:** Brooke R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Bazaarvoice?** Easy process! We didn't run into any issues and it was a very smooth experience. Their team was efficient and completed the work in a timely manner. **What do you dislike about Bazaarvoice?** Nothing comes to mind, but if I had to pick something I would like to see bazaarvoice integrate with more retailers so that we could stay under the same umbrella. **What problems is Bazaarvoice solving and how is that benefiting you?** They are integrating with the retailers that we work with and allow our reviews to filter onto their site, which helps our brand's reputation and sales! ### 36. Very user friendly and support is one of the bests! **Rating:** 5.0/5.0 stars **Reviewed by:** Lee T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Bazaarvoice?** The interface, it's very easy to understand, and the database is really good. I like the support we get too. Most of my concerns are answered and acknowledged immediately. **What do you dislike about Bazaarvoice?** Some big influencers are not found but work around and uploading is pretty easy. **What problems is Bazaarvoice solving and how is that benefiting you?** There is no need to manually look for influencers; engaging them is very easy. The entire process is more efficient and less time is being consumed when I plot and activate campaigns. **Official Response from Sabyasachi Gupta:** > Hello Lee, Thanks for taking out the time to review Affable. We have taken note of your feedback regarding the unavailability of influencer accounts on the platform and we will sync internally to take the necessary steps to augment the process of making these accounts available. Best, Sabya ### 37. Great boost your listings **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2024 **What do you like best about Bazaarvoice?** Easy to use, quick and great results from samples. **What do you dislike about Bazaarvoice?** There is not much negative feedback here - easy to use. **What problems is Bazaarvoice solving and how is that benefiting you?** Easy to boost new listings and get views ### 38. Helpful Organizational Tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Bazaarvoice?** It is very helpful to have reviews come into one central place where they can be viewed and responded to all in the same platform. The auto-generated email is a great failsafe to prevent any reviews from falling through the cracks. The weekly report is also a great tool to summarize the previous week's reviews and interactions. **What do you dislike about Bazaarvoice?** The rejection codes are a bit generic and would love to see a few added that are more specific to the exact issues that caused the review to be rejected. **What problems is Bazaarvoice solving and how is that benefiting you?** Putting reviews in one central location means I don't have to try and collect them from our various sites. Responding is quick and easy! ### 39. Great partner for UGC and reviews **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Bazaarvoice?** Great customer service, very capable personnel. Their capabilities are top notch and a great resource to obtain ratings & reviews. Reliability and availability of their services are second to none. **What do you dislike about Bazaarvoice?** Their costs are very high, at least for developing regions. Also, their coverage in regions like Latin-America could be improved. I suggest they try and increase their understanding of the region so that they can come up with distinct plans to adjust their offering to our needs. **What problems is Bazaarvoice solving and how is that benefiting you?** Providing consumers for a more neutral and trustworthy way to learn about our brands and products, their performance and the value they provide for the price. Also, we can learn about our consumers' needs and wants. ### 40. Help at every point **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Bazaarvoice?** Any tool can be provided to share product information. However, what I like best about Bazaarvoice is that there is help at every point. They genuinely invest in the success of our organization and actively work with us to use the best tools to achieve success! **What do you dislike about Bazaarvoice?** As with any great product, it comes with a price. It is not the cheapest tool available. However, I do appreciate the scalability and the option to choose the various offerings so we can optimize the budget we have available. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice reviews help to increase product awareness. The UGC that is added to our site also increases our SEO. The conversion uplift is necessary when having an online e-commerce store. ### 41. Very Helpful **Rating:** 4.5/5.0 stars **Reviewed by:** Simon H. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2023 **What do you like best about Bazaarvoice?** They have multiple ways to help your business, they can seed reviews and syndicate reviews to various retailers. They offer variety of services and we appreciate their quick responses. **What do you dislike about Bazaarvoice?** I don't have anything negative to say about them, but if they can control their reviewers better that would be great. Sometimes they allow certain reviews to go through when it should be flagged and removed. In those cases we have to manually contact them and have it removed. **What problems is Bazaarvoice solving and how is that benefiting you?** They syndicate our reviews and help us seed out products for review which is a big help for our company. We are also looking into other services with them since we've had good experience thus far. ### 42. Affable has been really beneficial for us, especially in crafting campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Dani G. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2023 **What do you like best about Bazaarvoice?** The influencer and campaign discovery tool, as well as its support team **What do you dislike about Bazaarvoice?** Sometimes it takes a while for the influencers to show up **What problems is Bazaarvoice solving and how is that benefiting you?** Crafting campaigns and influencer discovery **Official Response from Sabyasachi Gupta:** > Hello Dani, Thanks for taking out the time to review Affable. Happy to hear that Affable is helping your workflow related to influencer discovery and campaign tracking. We have taken note of your feedback regarding the loading time to showcase a set of profiles and will connect with you separately to look into this issue and diagnose it for you. Best, Sabya ### 43. Best customer service and great communication! **Rating:** 4.0/5.0 stars **Reviewed by:** Al C. | Product Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2022 **What do you like best about Bazaarvoice?** Customer service quality is top of the game. All sorts of questions and technical issues were answered in a short period of time and dealt with. Never had an issue of long-time waiting for replies, problems which required more time were updated regularly. **What do you dislike about Bazaarvoice?** At first when we started using the platform, search results were not quite as accurate through the search filters. The data base was very limited with our influencer genre preference.( I'm only sharing this downside experience as an user from Taiwan, it may not be the same for other regions.) However, after the first two months of use affable team did manage to improve that part and has added a great number of influencers to the data base. Other than that, the platform is constantly improving. Not yet have any difficulties of use or major issues. **What problems is Bazaarvoice solving and how is that benefiting you?** As mentioned from the downside experience, the problems included the lack of valid search results with a low accuracy with search filters at the beginning. After 2-3 months of use these matters has been improved for more than 80% and affable team is still refining it. **Official Response from Debra Tong:** > Hi Al, thank you for your thoughts on Affable, it has been a pleasure working so closely with you - thank you for the opportunity :) I think we've also grown quite a bit in the Taiwan database! As we speak, CS team is still assisting with Taiwan influencer additions. Feel free to share more relevant influencers as we go, too. Appreciate your patience in the meantime. Do continue to share feedback. Best, Debra ### 44. A must have for marketers with wonderful support team! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about Bazaarvoice?** One of the things I like best is their support team and dedicated account manager. They are very responsive and supportive through the whole process/campaign. They also have great tools to track and manage projects which are user friendly. **What do you dislike about Bazaarvoice?** I wouldn't say there is something I specifically dislike. So far I have enjoyed working with the team in general. One thing I wish it were easier and faster is the process of initial set up for the Ratinsg & Reviews in the website because it's very technical and it takes time. But luckily, the team makes it as smooth as possible. **What problems is Bazaarvoice solving and how is that benefiting you?** We take advantage of many of their services including Ratings & Reviews, UGC, Social Commerce and Sweepstakes. Besides helping us with their tools, they have been helpful at simplifying lots of these marketing tactics and processes and make this mostly hands off for us. They also simplify the interaction with many retailers. ### 45. Affable is super easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Hui Shan T. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about Bazaarvoice?** Setting campaigns and getting insights on how IG stories and posts are performing. It gives us an idea of whether we can continue collaborating with specific influencers. **What do you dislike about Bazaarvoice?** The number of views and impressions is the same when an influencer posts a story. Not sure if it is accurate. **What problems is Bazaarvoice solving and how is that benefiting you?** Affable helps solve manual searching for influencers on Instagram. As we are mainly targeting female audiences, it is significant that we get to see if influencers have more female or male followers. The campaigns help track Instagram stories, so we can still view them on Affable if we miss any. Amazing and helpful! **Official Response from Debra Tong:** > Hi Shan! Really appreciate you sharing more about your Affable experience, glad it has been helpful to Skin Ppl so far in picking out the most relevant influencers. Will reach out directly to you regarding impressions. Best, Debra ### 46. Hands down best Influencer management software in the game right now ! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** July 12, 2023 **What do you like best about Bazaarvoice?** First, the Affable team is one of the brightest and most flexible teams. Affable is the epicenter of cutting-edge development within the influencer management community. **What do you dislike about Bazaarvoice?** No downside , all up! we had issues at first with how to use affable properly. The affable support team quickly helped fill in the gaps and get us operational in a couple of months. **What problems is Bazaarvoice solving and how is that benefiting you?** Influencer management , campaign management, reporting, streamlining payments, and custom dev work for internal resources to grow our influencer program. ### 47. Overall, I believe Bazaarvoice is a valuable tool **Rating:** 5.0/5.0 stars **Reviewed by:** Esraa W. | Frontend Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2023 **What do you like best about Bazaarvoice?** Overall, I believe Bazaarvoice is a valuable tool for any company looking to improve its ratings and reviews. Its user-friendly interface, along with its data and insights, make it easy to track and manage reviews, identify trends, and make informed decisions. Additionally, their support team is responsive and helpful, which adds to the overall positive experience. While there are areas for improvement, such as a more robust reporting and insights platform, the benefits of using Bazaarvoice outweigh any minor inconveniences. I highly recommend Bazaarvoice to any company looking to empower their ratings and reviews. **What do you dislike about Bazaarvoice?** Nothing i can think of overall the customer service was friendly **What problems is Bazaarvoice solving and how is that benefiting you?** Track online reviews and improve customer service ### 48. Bazaarvoice Keeps Getting Better **Rating:** 5.0/5.0 stars **Reviewed by:** Buckley S. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2023 **What do you like best about Bazaarvoice?** Bazaarvoice makes it easy for our company to gather, display, and syndicate reviews through the platform. We utilize them to source reviews, send Influenster boxes, and utilize existing reviews from retailer sites to our owned properties. **What do you dislike about Bazaarvoice?** Getting setup takes a while, and the technical side is mostly "self-service" which is tough when you're a team of one trying to get up and running. our account team is very helpful and helps with any issues that arise. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice helps us source and syndicate consumer product reviews to all retailers and our owned site. They also help us collect and distribute product and recipe reviews. ### 49. Terrible Experience with Bazaar Voice **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about Bazaarvoice?** I can't say anything good about this company. **What do you dislike about Bazaarvoice?** I used Bazaar Voice for a couple of years, but not because I wanted to, but because I felt trapped into paying for their service. The company imports your reviews into Google or Walmart or wherever, but what they don't tell you is the reviews are still on Bazaar Voice's server and that you have to keep paying 10K each year in order to keep them live! If you cancel with Bazaar then all your reviews are gone too. They basically trap you into paying thousands of dollars a year and give you nothing in return. There is literally no work on their end as these reviews are just sitting up on their server. When I talked to support about my dissatisfaction and what a money grab this was, they canceled my account, locked me out and deleted all my reviews! I am 100% serious and would never use this company again! **What problems is Bazaarvoice solving and how is that benefiting you?** They were supposed to help me with my review solution. ### 50. Expensive, but effective **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about Bazaarvoice?** The Bazaarvoice network includes many of the retailers we work with and it's very easy to syndicate reviews across multiple platforms. **What do you dislike about Bazaarvoice?** Bazaarvoice is frequently rolling out new services that are very pricey for a mid-size business; there doesn't seem to be much value placed on personal or lengthy relationships. **What problems is Bazaarvoice solving and how is that benefiting you?** Bazaarvoice makes it easy to collect, display, and distribute thousands of reviews for multiple products in multiple places. ## Bazaarvoice Discussions - [What is Bazaarvoice used for?](https://www.g2.com/discussions/what-is-bazaarvoice-used-for) - 2 comments - [Is there a way to work with the platform AskNicely for our NPS score?](https://www.g2.com/discussions/27687-is-there-a-way-to-work-with-the-platform-asknicely-for-our-nps-score) - 1 comment - [View Bazaarvoice pricing details and edition comparison](https://www.g2.com/products/bazaarvoice/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+07%3A41%3A15+-0500&secure%5Bsession_id%5D=066e449d-fcd2-49af-b19c-9b56d40f7195&secure%5Btoken%5D=e57ecbaac6c4420f9766a1ff80a24d3279a987862853747fa6799d11f124556a&format=llm_user) ## Bazaarvoice Integrations - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - [Vercel](https://www.g2.com/products/vercel/reviews) - [Yotpo](https://www.g2.com/products/yotpo/reviews) ## Bazaarvoice Features **Social Analytics** - Competitor Analysis - Follower Analysis - Post Performance - Attribution - Hashtag Analytics **Content & Collaboration** - Content Calendar - Content Library - Approval Workflows - Users and Permissions - Content Creation **Collection** - Authentication - Review Forms - Personalization - Engagement - Community Q&A **Content** - Types - Migration - Publishing - UGC **Visual UGC** - Campaign Customization - Widget Customization - Widget - Media Library **Influencer Marketing** - Influencer Recruitment - Influencer Scoring - Audience Analysis - Influencer Segmentation - Influencer Collaboration - User-Generated Content (UGC) Management - Content Approval - Campaign Analytics - Reporting and Dashboards - Data Importing and Exporting Tools - Influencer Whitelisting - Influencer Compensation - Social Commerce **Reporting & Analytics - Digital Product Sampling** - Enables businesses to segment and target customers based on demographics, behavior, and location. - Provides dashboards to track marketing campaign insights and product performance metrics. - Delivers detailed reports and insights on sample distribution and consumer engagement. - Evaluates how sample recipients convert into paying customers. - Measures the return on investment of sampling campaigns through detailed analytics. **Agentic AI - Review Management** - Adaptive Learning - Natural Language Interaction **Social Management** - Social Analytics - Social Publishing - Campaign Optimization - Social Engagement - Campaign Planning - Hashtag Capabilites **Reports & Dashboards** - Report Customizability - Report Exporting - Scalability - White Label **Consumer Intelligence** - Customer Feedback - Competitive Intelligence **Moderation** - Reviewer Validation - Response Types - Legal Agreements **Engagement** - Omnichannel - Personalization - Moderation **Integrations** - Social Media - Content Creation - Marketing Automation - Rights Management **Feedback - Digital Product Sampling** - Facilitates the collection of consumer reviews, ratings, testimonials, and feedback for sampled products. - Provides tools to manage and showcase user-generated content for marketing purposes. **Agentic AI - Influencer Marketing Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Reporting** - Revenue Reporting - Corporate Reporting - Dashboard **Media Monitoring** - Social Networks Monitoring - Social Media Management **Use Cases** - E-commerce - Retail - Customer Service **Social Shopping** - Shoppable Media - Social Store **Support** - Onboarding - 24/7 Client Support **AI - Digital Product Sampling** - Utilizes AI algorithms to identify and segment the most relevant audience based on behavior and preferences. - Personalizes sampling campaigns based on user behavior and historical data using AI. **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Social Media Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Administration** - Incentives - Syndication - Insights - Content - Sampling **Analytics** - Product Insights - Social Listening - Campaigns **Performance** - UGC Analytics - Lazy-Loading **Display Options** - Badges - Widgets - Integration & APIs - Marketing **Generative AI** - AI Text Generation **Generative AI** - AI Text Generation **Agentic AI - Online Reputation Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making ## Top Bazaarvoice Alternatives - [Yotpo](https://www.g2.com/products/yotpo/reviews) - 4.3/5.0 (255 reviews) - [Sprinklr Social](https://www.g2.com/products/sprinklr-social/reviews) - 4.1/5.0 (1,140 reviews) - [Reviews.io](https://www.g2.com/products/reviews-io/reviews) - 4.8/5.0 (643 reviews)