Tom B.
TB
Owner
Small-Business (50 or fewer emp.)
"Effortless Email Management and Stellar Support with Aerosend"
5/5
What do you like best about Aerosend?

I find Aerosend invaluable for our cold email outreach at the agency. The service they provide is top-notch, with dynamic options for pricing and the flexibility to choose how many domains and boxes we need per client, making it really easy to scale. Their onboarding process and the setup for new email accounts are so effortless, saving us countless hours on setting up cold email inboxes and dealing with DNS, DKIM, and SPF records, as well as the warm-up process. Aerosend handles all of this for us. I really like their team and their responsiveness. They're always super quick to get back to us when we need help or notice something's not quite right, often coming up with a quick fix. They also help with bulk updates across our infrastructure if needed. Their customer support and service are really great, and they're always easy to get a hold of. Additionally, the initial setup was super seamless, a really great experience with no issues at all, and it was clear and simple. Review collected by and hosted on G2.com.

What do you dislike about Aerosend?

Some of the functionality of their dashboard is still pending future updates. That some of that could be fast-tracked a little bit because it's been a while that they've had some dashboard updates that they wanted to roll out. I wanted to update our credit card details on the account, and we had to contact support versus just being able to do it in the platform. But such minor things just speak to their overall experience being great. Review collected by and hosted on G2.com.

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4.4 out of 5 · Verified reviews from real users

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