G2

Claudia C.

Payroll Administrator

Small-Business (50 or fewer emp.)

10/15/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"All-in-One Payroll"

5/5

What do you like best about ADP Workforce Now?

What I like best about ADP Workforce Now is having payroll, HR, time tracking, and benefits in one system. Running payroll across multiple entities and states is straightforward, and the automatic tax filings and compliance updates save me a lot of time. The reporting tools make it easy to pull payroll registers, PTO balances, and audit reports. Employee self-service also cuts down on routine questions, since employees can see their pay stubs, W-2s, and time off on their own. Review collected by and hosted on G2.com.

What do you dislike about ADP Workforce Now?

What I dislike about ADP Workforce Now is that the interface can feel outdated and isn’t always intuitive. Some tasks take too many clicks, and finding certain settings or reports takes time until you learn where everything is. Custom reports have a learning curve. Customer support can also be slow, and you don’t always get the same representative, so you have to explain the issue again. Pricing isn’t very transparent, and add-on features can raise the cost. Review collected by and hosted on G2.com.

What problems is ADP Workforce Now solving and how is that benefiting you?

ADP Workforce Now solves the problem of managing payroll, HR, and compliance across separate systems. Before, tracking employee data, time, and tax filings meant using spreadsheets and different tools, which led to errors and extra work. Now everything is in one place. Payroll runs faster and more accurately, tax filings and compliance updates are handled automatically, and reports are easy to pull for management and audits. This saves me hours each pay period, reduces errors, and lets me spend more time on HR tasks instead of manual data entry. Review collected by and hosted on G2.com.