I like that ADP Retirement Services is integrated with ADP payroll as it makes my life easier by eliminating the need for manual calculations and entries. It's really helpful having everything in one place. I also appreciate their customer service, which is always really good, and even offers chat communication so I don't have to call, which is awesome. The team is reliable, answering my questions quickly and effectively. Additionally, they ensure everything stays reliable and compliant, which reduces stress for me and adds value to my practice with benefits like easy 401k management. The customer follow-up is impressive too, like when I had questions and they made sure I got all the answers I needed swiftly, making the entire process smooth and efficient. Review collected by and hosted on G2.com.

I just wish logging in was easier. It feels very confusing because there are so many different logins. I wish there was not a separate plan sponsor login, individual login, and run login. Maybe they're working on solving that, but it's actually made it more confusing in the interim. Additionally, I think the dashboards look so different across the different platforms, and I'd prefer more visual, smooth harmony. Review collected by and hosted on G2.com.