G2

Alejandro C.

Bookkeeper and Executive Assistant

Machinery

Small-Business (50 or fewer emp.)

12/9/2025

"ADP is great for Payroll!"

4.5/5

What do you like best about ADP Global Payroll?

Extremely reliable payroll processing

ADP is one of the most dependable payroll engines on the market. Once everything is set up, payroll runs accurately every cycle — taxes, withholdings, and direct deposits happen automatically without surprises.

Strong compliance and tax handling

Multi-state payroll, complex tax rules, and filings are handled very well. ADP removes a huge burden from HR and accounting teams, especially for businesses operating across different regions.

Scales easily as the business grows

ADP supports companies from 1 to thousands of employees. As operations expand, it’s easy to move from basic payroll (RUN) to more robust platforms like Workforce Now or Global Payroll.

employee self-service portal

Employees can view pay stubs, update information, and access tax forms on their own — reducing admin time for HR and payroll processors.

Integrated HR features

Time tracking, benefits, onboarding, and performance tools can all be added. Everything lives inside one ecosystem, which simplifies workflows. Review collected by and hosted on G2.com.

What do you dislike about ADP Global Payroll?

Pricing can be high for small companies

ADP offers strong features but at a premium. For very small teams, the cost doesn’t always justify the value compared to lighter platforms.

Support quality is inconsistent

Some cases are resolved quickly, but others require multiple follow-ups. Support availability depends heavily on the plan and region.

Interface can feel outdated or unintuitive

RUN is fairly simple, but Workforce Now and the larger platforms can feel clunky — too many screens, too many clicks, limited modern UX flow.

Reporting isn’t as customizable as competitors

While ADP provides standard reports, building complex or custom reports sometimes requires workarounds or manual exports. Review collected by and hosted on G2.com.

What problems is ADP Global Payroll solving and how is that benefiting you?

ADP Payroll is a top-tier solution for companies that prioritize accuracy, compliance, and scalability. It’s more expensive than lightweight alternatives, but the peace of mind it provides — especially with taxes and filings — is a major advantage.

If your operation is growing or requires multi-state or complex payroll, ADP is one of the most reliable systems available.

If you just need basic payroll for a small team, there may be more cost-effective options. Review collected by and hosted on G2.com.