Adobe has terrific customer support. They are very responsive to the suggestions to improve the system. Review collected by and hosted on G2.com.
It does some things very well. However, it does not provide the basic functions that an LMS should. The system does not properly support a Prerequisite function. A learner should not be able to enroll or secure a seat in a classroom course when there is a prerequisite and it is not complete. When utilizing plans and paths, Learner rosters are not available to view as an administrator, only if you are assigned as the instructor can you view the list. Reporting on Paths really needs some attention. It reports the path progress only, not the individual courses in the path. Learner interface is a little confusing for them. It takes a while for them to figure it out... I have a long list of these basic functions that this LMS does not support. Review collected by and hosted on G2.com.