It seems like it can do a lot, and our account manager and the support team is very helpful. Review collected by and hosted on G2.com.

The fluidic player - even though I use Adobe Captivate it interferes with the accessibility and table of contents. Emailing support multiple times in one day makes Zendesk think it's for the same ticket - to prevent confusion I had to make my own Zendesk account and log tickets that way. No ticketing system for enhancement requests, it just disappears. I want to log and track the requests myself. Hard to use, e.g. for an instance I have to create in VC, task, and Learning Path. I have to assign an instructor to VC and task. Lots of places to trip up. Not enough training available - not in depth enough. Not enough capability for instructors - so we end up having to give them admin rights - e.g to mark a course as manually complete, to archive their old marked stuff, etc. Review collected by and hosted on G2.com.