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AM

Verified User in Management Consulting

Mid-Market (51-1000 emp.)

7/21/2023

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"Lack of training material to learn how to use"

2.5/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

It seems like it can do a lot, and our account manager and the support team is very helpful. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The fluidic player - even though I use Adobe Captivate it interfears with the accessabiity and table of contents.

Emailling support multiple times in one day makes Zendesk think it's for the same ticket - to prevent confusion I had to make my own Zendesk account and log tickets that way.

No ticketing system for enhancement requests, it just dissapears. I want to log and track the requests myself.

Hard to use, e.g. for an instance I have to create in VC, task, and Learning Path. I have to assign an instructor to VC and task. Lots of places to trip up.

Not enough training avaliable - not in depth enough.

Not enough capability for instructors - so we end up having to give them admin rights - e.g to mark a course as manually complete, to archive their old marked stuff. etc Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

SSO from multiple sites has been great.

Auto creation of users via SSO has been great.

The ability to api information into multiple client sites has been great.

Ability to en mass assign out courses by role type or client sites has been great. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 299 reviewers think of Adobe Learning Manager (formerly Adobe Captivate Prime)

8.0 out of 5 · Verified reviews from real users

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