G2

Suzanne C.

Talent Development Coordinator

Enterprise (> 1000 emp.)

7/12/2023

"ALM is a user-friendly learning platform"

4.5/5

What do you like best about Adobe Learning Manager (formerly Adobe Captivate Prime)?

The ALM is easy for learners to find and take courses that are assigned to them or recommended, and also simple to search and take courses in their catalog. This is what a company wants in an LMS: ease of use for its learners, who need to quickly locate and obtain the knowledge necessary. A big plus for me personally as an admin is that Adobe support is very responsive to any client questions, so working with their staff is a pleasure. Review collected by and hosted on G2.com.

What do you dislike about Adobe Learning Manager (formerly Adobe Captivate Prime)?

There are some enhancements our company would like, but as a relatively new LMS, not all functions are not yet there. Due to the daily mobility of our staff in the hospitality industry, we wish we could leverage the mobile app more: that it would run courses with quizzes, allow courses with multiple attempts, and be able to share info between the mobile and desktop apps without being offline. It would also be nice to be able to limit admin capabilities to certain catalogs only, and I would also like to see the ability to create dashboard reports with multiple courses (now it is one or all). Review collected by and hosted on G2.com.

What problems is Adobe Learning Manager (formerly Adobe Captivate Prime) solving and how is that benefiting you?

I just got off a call with ALM support and our CSM as they are looking into why deleted courses are coming up on a dashboard report sent as a subscription. I just had them close a ticket on our migration connector not working- we had to change from Exavault to Box (AWS is another option) a bit abruptly, for which they apologized and supplied the support (even involving their a member of the engineering team) on the issue to make sure we were able to migrate the data needed. They are also looking into enhancements to the mobile app that our company really needs. Review collected by and hosted on G2.com.