![Praney M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Praney M.")
PM

Praney M.

Product Design Manager 2

Mid-Market (51-1000 emp.)

5/19/2026

"Solid E-commerce Platform, but Requires Developer Support"

4/5

What do you like best about Adobe Commerce (formerly Magento Commerce)?

I find the content staging and scheduling capability of Adobe Commerce (formerly Magento Commerce) extremely useful for our operations. Being able to set up campaign changes in advance, preview them, and get client sign-off before anything goes live has significantly reduced our last-minute scrambling during promotional periods. The flexibility around catalog management is also commendable. The platform manages complex product structures well, which is important for handling a large number of SKUs with different attributes and pricing rules. Even though it's not the most intuitive initially, once the structure is correctly set up, it supports day-to-day operations effectively. On the content staging side, it helps reduce risk during high traffic periods by allowing us to build out promotional campaigns, have stakeholders review what will go live, and schedule it without manual intervention, making such periods less stressful. The catalog management feature is beneficial for scale as it provides a structured way to manage attributes, pricing rules, and content, saving time when dealing with numerous products across various categories. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

The developer dependency is the most frustrating part honestly. A lot of customizations that feel like they should be manageable through the admin panel end up requiring developer involvement, which slows things down and adds cost. For a team our size that is a real consideration because you cannot always have a developer on standby every time something needs adjusting. Performance and maintenance overhead is the other one. Keeping the platform running smoothly, managing extensions, handling updates without breaking existing customizations, it adds up to more ongoing effort than we anticipated when we first implemented it. There are moments where it feels like you are spending as much time maintaining the platform as you are actually using it, which is not a great position to be in operationally. On the developer dependency side, a more capable no-code or low-code layer for common customizations would make a meaningful difference. Things like adjusting checkout flows, modifying category page layouts or setting up specific pricing rules should not require a developer every time. On the maintenance side better extension compatibility management would help. Updates frequently require checking whether existing extensions still play nicely with the new version, and that process is more manual and unpredictable than it should be. Review collected by and hosted on G2.com.

What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?

Adobe Commerce helps us align product content and campaigns better across teams, reducing inconsistencies. It improves workflow visibility, facilitates content staging, and supports scheduling, which eases campaign planning. The platform effectively manages complex product catalogs, saving time and reducing last-minute pressure. Review collected by and hosted on G2.com.

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Rating Updated (5/27/2026)
Current UserValidated ReviewerIncentivizedSource: G2 invite

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