G2

Praveen R.

Customer Experience Manager

Enterprise (> 1000 emp.)

5/4/2026

"Scalable Cloud Flexibility That Handles Traffic Spikes with Ease"

4.5/5

What do you like best about Adobe Commerce (formerly Magento Commerce)?

Adobe Commerce runs in the cloud, providing scalability and flexibility that on-premises solutions often struggle to match. This makes it easier to respond quickly to changing business needs and handle traffic spikes during peak periods, without the added complexity of managing physical infrastructure. Review collected by and hosted on G2.com.

What do you dislike about Adobe Commerce (formerly Magento Commerce)?

If you’ve got fewer than 100 products and you don’t have a huge inventory or a complex ecommerce setup, this feels like trying to drive an aircraft carrier across a pond. We were on Rackspace hosting for a few hundred dollars a month and still ran into caching and resource issues on a monthly basis. You’ll end up spending a lot of time either directing others or doing the caching, resource optimization, and cleanup yourself. Review collected by and hosted on G2.com.

What problems is Adobe Commerce (formerly Magento Commerce) solving and how is that benefiting you?

High Costs & Complex Maintenance: Adobe Magento Commerce comes with substantial upfront expenses and additional hidden costs. On top of that, frequent updates and ongoing technical maintenance often require expert support to manage properly.

Legacy Tech & Limited Flexibility: Magento still leans on an older, developer-heavy architecture, which can make it harder to adapt quickly. In my experience, this approach struggles to keep up with modern omnichannel needs and emerging IoT demands.

Support & Scalability Challenges: Magento’s support can feel slow, and the platform’s reliance on extensions may create friction as you try to scale. This can hold back growth, particularly when you compare it with more agile, all-in-one platforms like Core dna. Review collected by and hosted on G2.com.