G2

Graham H.

Head of Desktop Services

Enterprise (> 1000 emp.)

6/25/2024

"Fantastic product to address a contentious problem"

5/5

What do you like best about Admin By Request?

Admin By Request is a great product that has become even better over time. Jeff and Luke at Fast Track are accessible and willing to listen to feedback and ideas for further improving the product. In short, a fantastic solution for addressing the contentious issue of removing local administrator privileges. Review collected by and hosted on G2.com.

What do you dislike about Admin By Request?

From my experiences with Admin By Request, there isn't a downside to using this product but, as a user of the product since 2020, to be implementing Admin By Request today would be so much easier as the product has evolved at pace since 2020 and become so feature rich. Review collected by and hosted on G2.com.

What problems is Admin By Request solving and how is that benefiting you?

As lockdown hit in early 2020, we had 650 users with local admin rights. We were looking for a product that would help us remove local admin rights but still enable our user base to work effectively, most essential when everyone was suddenly working remotely. A small pilot group of 30 users soon grew to encompass all 650 existing local administrators, to give us full visibility and auditing of all activities carried out as a local admin, along with a robust approval process. The initial rollout was so successful, we continued on to roll out the product to all 4500 of our staff devices which includes both Windows and Mac and soon to be Linux devices. The product is intuitive, flexible and highly configurable and has been a great success within my organisation. Review collected by and hosted on G2.com.