--- title: Addigy Reviews meta_title: 'Addigy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 225 reviews by the users' company size, role or industry to find out how Addigy works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 225 scale: '5' date_modified: '2026-07-12' parent_category: name: IT Management url: https://www.g2.com/categories/it-management --- # Addigy Reviews **Vendor:** Addigy **Category:** [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) **Average Rating:** 4.5/5.0 **Total Reviews:** 225 ## About Addigy Addigy is the only Apple Device Management platform that lets IT admins manage Apple devices in real-time, including macOS, iOS, iPadOS and tvOS devices. Our cloud-based multi-tenant platform combines MDM with live agent capabilities to manage and secure your Apple ecosystem — whether you’re managing 100 devices or 10,000. Addigy Guarantees Your Apple Success! How? Let us show you: • Real-time monitoring and management of all your Apple devices. • Secure user onboarding, fully automated. Deploy a new Mac in less than 5 minutes. • Custom compliance support to enforce policies for both groups and individual devices. • Easy software updates. Report, configure, and deploy all OS and third-party software updates. • Instant remote access to macOS devices for fast troubleshooting and issue resolution. Everything your team needs for optimal Apple management—and nothing you don’t. Addigy also integrates with other leading IT solutions, including ConnectWise Manage, Datto/Autotask, BrightGauge, Liongard, ITGlue, Malwarebytes, Zapier, Zendesk, Freshdesk, Augmentt, CloudRadial, and Splashtop. ## Addigy Pros & Cons **What users like:** - Users appreciate the **ease of use** in Addigy, enabling seamless deployment and efficient device management across organizations. (33 reviews) - Users appreciate the **ease of device management** with Addigy, enjoying a well-designed and intuitive interface. (27 reviews) - Users value Addigy's **responsive customer support** , providing quick solutions and clear documentation for effortless management. (26 reviews) - Users value Addigy's **easy deployment process** and streamlined device management for effective organizational control over Mac devices. (23 reviews) - Users find Addigy provides **intuitive Apple device management** with extensive features and excellent support for Mac environments. (22 reviews) - Remote Access (18 reviews) - Users appreciate the **deployment ease** of Addigy, simplifying setup and management for solo administrators. (12 reviews) - Reliability (12 reviews) - Automation (11 reviews) - Users find **easy setup** valuable, streamlining deployment and eliminating the need for extensive package research. (11 reviews) **What users dislike:** - Users express a desire for **missing features** in Addigy, including more frequent updates and better integration options. (11 reviews) - Users note that **improvement is needed** in documentation depth and interface usability for a better experience. (9 reviews) - Users find the **UI clunky and unresponsive** , causing confusion and frustration during interactions with the system. (7 reviews) - Users find the **user interface overwhelming and unintuitive** , which complicates navigation and overall user experience. (7 reviews) - Users experience **slow and unresponsive customer support** , leading to significant delays in resolving urgent issues. (5 reviews) - Lacking Features (5 reviews) - Limited Compatibility (5 reviews) - Users find the **UI clunky and unresponsive** , which negatively impacts the overall experience with Addigy. (5 reviews) - Users find the **steep learning curve** challenging, often struggling with a confusing interface and navigation delays. (5 reviews) - Outdated Interface (4 reviews) ## Addigy Reviews ### 1. Stable and powerful. Their’s does what Brand J does for less **Rating:** 4.5/5.0 stars **Reviewed by:** Vincent H. | CIO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about Addigy?** Remote access tools; Access to the Terminal and pushing pre-/staff created scripts; Great library of pre-vetted software; Ease of set up of ABM registered devices. Reasonable pricing **What do you dislike about Addigy?** Customer support - it, generally, takes two or three emails back and forth for the tech folks to understand the issue. They have a tendency NOT to read submissions and important information needs to be repeated. You USED to be able to call and either talk to someone or receive a call back within a few hours. This is no longer the case. Hard down situations turn into major issues for us and for our customers due to un-responsive/very slow responses, Fortunately, we have not had any serious issues for over a year. **What problems is Addigy solving and how is that benefiting you?** Saves time for our customers during set up; The remote component allows us to quickly (and with no additional cost to us) share a screen OR log into OUR admin account on a Mac. We can work while they are working, so they do not have down time. ### 2. Strong macOS Management Backed by an A+ Team **Rating:** 5.0/5.0 stars **Reviewed by:** Hector D. | System Integrity Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Addigy?** What I like most about Addigy is how easy it makes managing macOS devices. The platform just flows, great visibility, solid automation, and tools that actually make our day-to-day smoother. And honestly, the Addigy team is a big part of it. They’re responsive, helpful, and always feel like they’re in our corner. It really feels more like working with partners than a vendor. **What do you dislike about Addigy?** If I had to pick something, it would be macOS patching. It works well most of the time, but there are moments when results can be a little inconsistent, some devices fly through updates, while others get stuck or don’t follow the expected workflow. It’s nothing deal-breaking, just an area where a bit more reliability would make a huge difference. **What problems is Addigy solving and how is that benefiting you?** Addigy is helping us manage our macOS fleet in a clean, consistent, and automated way. Before, a lot of things felt manual or hit-or-miss, especially updates, app deployments, and visibility into what was going on with devices. With Addigy, we can push configurations, handle patching, track compliance, and support users way faster and with way less friction. It saves us time, reduces surprises, and gives our team confidence that everything is actually staying aligned and up to date. ### 3. Efficient Mac OS Management with Room for Growth **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Outsourcing/Offshoring | Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Addigy?** I like how Addigy provides an easy deployment process that made setting up in our organization seamless. The platform offers straightforward guides that simplify setup, especially when establishing device, system update, and authentication policies. The ease of use in tools ensures our Mac OS devices are properly managed across the organization, reflecting its practical application in meeting our central management needs. Additionally, Addigy enables centralized control from one platform, allowing me to apply policies, manage software updates, and remotely support devices efficiently. The integration with Okta further enhances the authentication process, providing convenience as users can use their Okta credentials to log into their Mac OS devices. **What do you dislike about Addigy?** I would love to have the capability to also manage non-Mac devices, such as Windows, ChromeOS, and Android using Addigy. Additionally, a small-business plan would be beneficial for organizations managing fewer than 30 devices, allowing them to utilize Addigy's features at a lower cost. **What problems is Addigy solving and how is that benefiting you?** I use Addigy to centrally manage and support all of our Mac devices, apply policies, manage software updates, and provide remote support from a single platform. We also needed a centralized way to produce device status reports for things like our annual SOC Audit where we have to show how our mobile devices utilize encrypted storage. Our previous system, Miradore, was more complicated to manage, had fewer features, and not nearly as user friendly from an Admin perspective ### 4. An Apple Reseller's left hand **Rating:** 5.0/5.0 stars **Reviewed by:** Bob A. | VP, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2023 **What do you like best about Addigy?** Easy control and management built for Macintosh. Addigy is a multi-tenant Apple centric MDM tool with the most business-critical tasks at your fingertips. With plugins supporting Single Sign On, multiple factor authentication, Apple's native ARD, as well as 3rd party remote tools like Splashtop, and virus integrations like Malwarebytes you're one click from solving every day tasks. Take it a step further with compliance management and peace of mind that you'll support for new MacOSs versions from release day, or simply select to not even show new MacOS version to end users. We've used other tools built for Widnows that say they support Mac, such as K*s*a, and have been only met with frustration and disappointment. Lastly, as a company, Addigy regularly communicates the current technical hurdles and the plans to tackle them through its Tech Talks. Do yourself a favor if you support more than one customer of Macintosh clients and try Addigy today. **What do you dislike about Addigy?** Lack of options for other OSs. It is common to have a single Windows machine or Linux box running either as a Parallels instance or a standalone machine for testing purposes or accounting. Have used Malwarebytes EDR to have basic control, but wish I had some more. **What problems is Addigy solving and how is that benefiting you?** Single pane control of multiple tenants from asset reporting to daily handling of minor issues. Compliance reporting and multi-factor authentication. Enabling on-site administrators' control of their machines to self-solve without weighing down our support team. ### 5. Feature-Rich, Intuitive, and Backed by Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2025 **What do you like best about Addigy?** Addigy is far more feature rich than the previous Mac MDM that we were using. We find it extremely intuitive, and whenever we hit a wall and are unable to figure something out (usually user error) Addigy either has very clear documentation, or their team is insanely quick to help us resolve the order of operations to accomplish the task we are stuck with. **What do you dislike about Addigy?** Very little. I would say that the only thing I can bring to light here is that when we find bugs or features that operate outside of how they are presented, the workflow to get them patched takes a little long. I can't complain too much because almost every single one presented has been resolved, still waiting on one with the scripts feature but it is "being worked on." **What problems is Addigy solving and how is that benefiting you?** Remote Monitoring, Compliance reporting, Device management, Remote support, and most importantly reducing the amount of hands on work that used to be required when configuring end user systems. ### 6. Efficient MacOS Management with Stellar Support **Rating:** 4.5/5.0 stars **Reviewed by:** Jason K. | Owner **Reviewed Date:** December 30, 2025 **What do you like best about Addigy?** I love that Addigy allows me to add additional features where my other RMM falls short on Mac support. I appreciate the ability to update both MacOS operating systems as well as many third-party software installs. The support I receive from their experts is phenomenal! With Addigy, I can automate updates that would otherwise need to be done manually, saving me time. **What do you dislike about Addigy?** I'm still getting used to where things are in Addigy compared to the other RMM I've been using, so it might take some time to get familiar with it. **What problems is Addigy solving and how is that benefiting you?** Addigy lets me go beyond my other RMM's Mac support, enabling additional features. I appreciate the updates for MacOS systems and third-party installs, which would otherwise be a manual task, and I value the phenomenal support from their experts. ### 7. Effortless Mac Management with Responsive Support **Rating:** 5.0/5.0 stars **Reviewed by:** Graham F. **Reviewed Date:** November 14, 2025 **What do you like best about Addigy?** I absolutely love Addigy's clean, simple, and intuitive interface, which makes it incredibly easy for our team to navigate and complete tasks quickly without extensive training. This efficiency is crucial for managing our global remote workforce of Macs as we handle a majority of Mac system administration duties, including resetting passwords, deploying mandatory software, keeping devices up to date, managing privacy and security settings, and locking down lost devices. Additionally, Addigy's responsive support staff is a highlight for us, always ready to assist and guide us whenever we find ourselves needing help. Furthermore, the initial setup was fairly straightforward for a Mac-based MDM, which allowed us to get started quickly without any significant hurdles. **What do you dislike about Addigy?** I would prefer simplified privacy policy settings. **What problems is Addigy solving and how is that benefiting you?** I use Addigy to manage our global remote workforce of Macs, handling Sys admin duties like resetting passwords and deploying software efficiently. Its intuitive interface helps us work quickly without extensive training, and responsive support is always available. ### 8. Excellent Support and Great Platform for Apple Products **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Addigy?** I love the ease of use of the platform and how it is so Apple centric. It is amazing and the people at Addigy are amazing. It was easy to deploy and add in Apple devices. We use it all of the time in order to make sure all devices are up to date and everything is running good. It was easy to integrate into our environment as we have used it before and coming back with all of the good changes, it makes it easier deploy and fix things real time with permissions. **What do you dislike about Addigy?** If you have a few Windows devices, you still need another MDM to manage them. **What problems is Addigy solving and how is that benefiting you?** They were able to help fix the Vigilant MDR service with Sentinel One, as we pay for this, by sending me step by step screenshots of where to go, and using my brain, I was able to figure it out and change it so it works. ### 9. Exceptional Support and Streamlined Endpoint Management **Rating:** 5.0/5.0 stars **Reviewed by:** Limore R. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Addigy?** I find Addigy to be an incredibly valuable tool for managing and securing devices across the environments I oversee. The automation features and policy enforcement capabilities of Addigy's MDM make endpoint management far more efficient and significantly strengthen the security posture of our organization. I appreciate how tasks that were once manual and time-consuming are now streamlined, reducing risk and improving consistency across all managed Macs. Beyond the platform itself, Addigy's support is truly exceptional. Nicholas Palms, in particular, has been incredibly approachable, responsive, and proactive in helping me resolve issues and optimize our deployments. His willingness to dive into complex problems and ability to explain solutions clearly have made a huge difference in keeping our sites running smoothly. Additionally, Addigy delivers powerful MDM capabilities supported by a team that genuinely cares about user success. I highly recommend Addigy. **What do you dislike about Addigy?** I find it challenging that prebuilt apps are not incorporated into the user self-service directory. Additionally, it is problematic that archived apps still appear under software that can be installed. This seems to clutter the user experience and can be confusing. **What problems is Addigy solving and how is that benefiting you?** Addigy streamlines device management, enhances security with its automation and policy enforcement, reduces manual workload, and allows USB access control per user. Its real-time monitoring and exceptional support significantly improve efficiency and security posture. ### 10. Reliable MDM Solution That Grows with Your Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Addigy?** I have been managing a fleet of 180 Macs in a higher education environment with Addigy for at least 6 years. Even though I had no first-hand experience with an MDM system previously, I was able to get our MDM up and running with minimal assistance. I've watched the product evolve into an excellent MDM and a system I know I count on daily - whether on campus or away. The team at Addigy is responsive to customer ideas and suggestions and is clearly in good standing with Apple and their technologies. **What do you dislike about Addigy?** While I don't have any firsthand experience with other MDM providers to compare, there's really not anything I can think of that I dislike about Addigy. **What problems is Addigy solving and how is that benefiting you?** As the primary support person for the 180 Macs on our Windows-centric campus, Addigy allows me to do the work of multiple technicians, both on campus and off. ## Addigy Discussions - [1. How to automate a package that requires full disk access to complete the installation.](https://www.g2.com/discussions/24124-1-how-to-automate-a-package-that-requires-full-disk-access-to-complete-the-installation) - 2 comments, 1 upvote - [How do I activate root user over Addigy's terminal?](https://www.g2.com/discussions/how-do-i-activate-root-user-over-addigy-s-terminal) - 2 comments, 1 upvote - [How will Addigy better improve on timely updates of none Apple software?](https://www.g2.com/discussions/how-will-addigy-better-improve-on-timely-updates-of-none-apple-software) - 1 comment, 1 upvote - [Best way to restart FileVaulted Mac](https://www.g2.com/discussions/best-way-to-restart-filevaulted-mac) - 1 comment, 1 upvote - [View Addigy pricing details and edition comparison](https://www.g2.com/products/addigy/reviews/addigy-review-7972063?section=pricing&secure%5Bexpires_at%5D=2026-07-13+00%3A32%3A51+-0500&secure%5Bsession_id%5D=ca006707-b3a0-4dc5-91f3-00a348d59072&secure%5Btoken%5D=c9af27877c26ddf3d64a80e33d118d221fe0883ee853ce867054034d9f6a435a&format=llm_user) ## Addigy Integrations - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [IT Glue](https://www.g2.com/products/it-glue/reviews) - [Jamf Connect](https://www.g2.com/products/jamf-connect/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [SentinelOne Singularity Cloud Security](https://www.g2.com/products/sentinelone-singularity-cloud-security/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - [Watchman Monitoring](https://www.g2.com/products/watchman-monitoring/reviews) ## Addigy Features **Administration** - Screen Sharing - File Sharing - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Platform - Mobile Device Management (MDM)** - Regulation Compliant **Platform** - Regulation Compliant - Device Enrollment - Device Configuration **Maintenance** - Remote Reboot **Operating System** - Multi-Systems Support - Apple Support **Operating System** - Apple Support **Communication ** - Text Chat - Screen Annotations **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Security** - Device Management - Custom Alerts - Security **Security** - Data Encryption - Compliance **Security** - Remote Wipe - Security **Management** - Applicatons Management - Applications Consolidation - Whitelist - Blacklist - Usage Information **Device Support** - Mobile Device Access - Multi-Platform Support - Cross-Platform **Performance** - Reporting **Agentic AI - Mobile Device Management (MDM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Enterprise Mobility Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Addigy Alternatives - [Jamf](https://www.g2.com/products/jamf/reviews) - 4.7/5.0 (2,231 reviews) - [Iru](https://www.g2.com/products/iru/reviews) - 4.7/5.0 (817 reviews) - [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) - 4.5/5.0 (247 reviews)