G2

Giovanni S.

IT Manager

Information Technology and Services

Mid-Market (51-1000 emp.)

10/22/2026

"Easy Setup, Smooth Integrations, and Effective SMS Phishing Simulations"

4/5

What do you like best about Adaptive Security?

The SMS phishing simulations are my favorite part. Most tools only do email, so being able to test the team over text is a big deal for us. The AI side is impressive too; the simulations feel realistic and tailored to our company instead of the same generic templates everyone has seen before. The UI is actually easy to navigate, unlike a lot of other security platforms I’ve used. Onboarding was simple and easy to follow, and I got so many integrations set up with our account it isn’t even funny. Everything runs smoothly; campaigns go out on time and the reporting loads fast, so I’m not sitting around waiting on it. For what we pay, it’s been worth it. We’re getting better training coverage with less time spent managing it, which saves my team hours every month. Review collected by and hosted on G2.com.

What do you dislike about Adaptive Security?

Honestly I haven’t found much to complain about yet. If I had to pick something, it would be support. It’s not bad, it just isn’t as quick or hands-on as the rest of the experience, so when I run into a question I sometimes end up figuring it out on my own. A bit more documentation or faster responses would make it even better. It’s a small thing though and definitely not a dealbreaker. Review collected by and hosted on G2.com.

What problems is Adaptive Security solving and how is that benefiting you?

AI vishing is the big one for us. Attackers can now clone voices and call employees pretending to be leadership or IT, and before this we didn’t have a good way to prepare the team for that. Our training was mostly email phishing and that’s it. Now we can run realistic AI voice and SMS simulations so people actually hear what these attacks sound like before a real one hits. It’s helping us build awareness across the team and gives us a way to see who needs more training instead of guessing. For a company that handles sensitive financial data, that peace of mind is worth a lot. Review collected by and hosted on G2.com.