
The smoothest vendor onboarding I have run in a while. Okta SCIM, SAML for both the admin and employee apps, Slack notifications, HRIS postback, and the Gmail phish alert button all went in without drama, and the help-centre docs were accurate enough to configure from directly.
The simulation data is a clear step up on our previous platform: per-user opened, clicked, credentials entered, reported, QR scanned, and deepfake played. Phish Triage auto-remediation is fast and reversible, which cut manual review load substantially, and the training library is broad, multi-language, and mapped to the frameworks we get audited on.
Creating content is very easy and customizable and the UI is very easy to navigate. Review collected by and hosted on G2.com.
Honestly not much, and our one friction point says more about us than them. We are a fairly fringe case, a company that builds integration software wanting to drive its training platform from it, and the API is still early, so configuration stays in the portal and integrations poll rather than subscribe. It is expanding quickly, so I read that as sequencing more than a shortcoming. Review collected by and hosted on G2.com.