G2

Elaine M.

Head of Business Operations

Small-Business (50 or fewer emp.)

5/14/2019

"I have been an Adapt customer for 10+ years and find they are a great company to work with"

4/5

What do you like best about Adapt?

Service is brilliant. Have always been more than happy with our account management, with helpdesk and the overall experience working with Erecruit Review collected by and hosted on G2.com.

What do you dislike about Adapt?

Some small functionality features are not part of standard system offering but rather must be customised for inclusion. Erecruit are however more than happy to accommodate any customisations plus they take all customer suggestions on board for implementation in future releases which is amazing. It's great to have an input as a customer Review collected by and hosted on G2.com.

Recommendations to others considering Adapt:

Spend adequate time planning how you want to use the system and treat it as a proper IT project matching the system against your business requirements and mapping out the best set-up. Erecruit happily assist and work with you on this to ensure you are getting the best design for your needs. Advise to look long-term and consider any integrations you may want to use. Erecruit do partner with many good providers which gives good scope Review collected by and hosted on G2.com.

What problems is Adapt solving and how is that benefiting you?

We are managing our clients and candidates very well through Adapt and have been able to do a lot on the system for this Review collected by and hosted on G2.com.

Response from Rachael Moss of Adapt

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Hi Elaine,

Thank you so much for your kind words, really appreciated.

I think you’ve hit the nail on the head with our product enhancements as we are always welcoming ideas (regardless of size) that play a big part in the continuous improvement of Adapt.

It’s great to see how well you get on with the system and has been our pleasure working with yourselves over the past decade.

Kind Regards,

George Bryant

Customer Success Manager | Adapt