![Afdal Samad .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Afdal Samad .")
A

Afdal Samad .

AirAsia Customer Strategy Assistant Manager

Mid-Market (51-1000 emp.)

2/20/2022

"Easy Agent setup"

5/5

What do you like best about Ada?

human language prompt on the playbook make it easy to create a process flow Review collected by and hosted on G2.com.

What do you dislike about Ada?

Would be great if ADA can give access to create a custom reporting in the admin portal. Review collected by and hosted on G2.com.

What problems is Ada solving and how is that benefiting you?

We deliver automation process with ADA, and it helps in reducing the manual work for our agent. Review collected by and hosted on G2.com.

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Rating Updated (8/6/2026)
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 171 reviewers think of Ada

4.6 out of 5 · Verified reviews from real users

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