Eric V.

Chief Technology Officer

Mid-Market (51-1000 emp.)

1/31/2023

"Best ERP by far"

5/5

What do you like best about Acumatica?

Acumatica's easy to use interface, well designed out of the box experience, and enormous flexibility enabled through customizations Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

The lack of a solid manufacturing scheduling capability Review collected by and hosted on G2.com.

Response from Kim Plank of Acumatica

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Thanks, Eric for the review on G2! Let us know when you are ready to participate in a customer success story! customersuccess@acumatica.com

Acumatica Reviews & Product Details

Acumatica Cloud ERP offers best-in-class functionality for small and mid-sized businesses to thrive in the digital economy. Its workflows span the full suite of business management applications, and it is built with open APIs for rapid integrations with other critical software. Its consumption-based licensing charges for resources used, not per user, and its future-proof platform drives value and provides flexibility, efficiency, and remote collaboration. Connected Business. Delivered. Rapid Integrations. Delivered. Remote Collaboration. Delivered. Business Resilience. Delivered. Future-proof platform. Delivered.

Product Website

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Acumatica

Discussions

Acumatica Community

Languages Supported

English, French, Spanish

Overview by

Tammy Exner

Value at a Glance

Averages based on real user reviews.

Time to Implement

7 months

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Acumatica Integrations

(27)

Verified by Acumatica

Acumatica Media

Construction - Job Cost Accounting Dashboard

Distribution - Warehouse Operations Dashboards

Field Service Dashboard

Manufacturing - Production Manager Dashboard

Professional Services - Financial Management Dashboard

Retail - Commerce Sync Dashboard

Acumatica is built on a secure, extensible, and modern cloud platform with accounting that goes beyond core financials, drive construction efficiency for general contractors, specialty trade subcontractors, and land developers, and elevate

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How Acumatica's Award-Winning Usability Empowers Success

Guidelines for Selecting an ERP Platform That Will Deliver Long-Term Value

Acumatica Reviews (1,577)

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Paige S.

Project Analyst

Mid-Market (51-1000 emp.)

12/16/2025

"Solid Tool with Some Clunky Customization Challenges"

3/5

What do you like best about Acumatica?

Acumatica offers a wide range of features and capabilities that are very user-friendly. One aspect I particularly appreciate is the flexibility to assign various levels of access to different users within our organization. This has made a significant difference, as it allows our operations team to access the information they need for their projects directly in Acumatica, without having to rely on the accounting team for assistance. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

It can be a bit clunky at times, and to get any customization/changes done on the system can be a bit challenging Review collected by and hosted on G2.com.

What problems is Acumatica solving and how is that benefiting you?

The approval mapping feature has saved us a significant amount of time and energy, especially since our structure is quite complex with various projects and subaccounts. With Acumatica, AP items are sent directly to the appropriate approving manager, who can easily access all the information needed to review and approve them. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hello,

Thank you for sharing your feedback with the Acumatica community.

It is great to hear that our platform’s flexible access levels are empowering your operations team to get the data they need directly. Breaking down those silos to ensure unified data access is exactly how we aim to support your efficiency and growth.

We also appreciate your candor regarding the customization challenges. We strive to provide a solution that adapts to your needs, but we understand that implementing specific changes can sometimes be complex. To help navigate those "clunky" moments, we encourage you to explore the technical training available in Acumatica University or reach out to our support team for guidance. We are always ready to listen and respond to help you get the most out of the system.

Finally, we are delighted that the approval mapping feature is streamlining your AP workflow. Saving time and energy on complex project structures is the kind of real-world solution we are driven to deliver.

Thank you for your partnership.

Dewayne E.

Financial Controller

Information Technology and Services

Small-Business (50 or fewer emp.)

11/18/2025

"Acumatica:Huge bang for our buck for flexibiltiy,customization & real-time data but Partner dependen"

4.5/5

What do you like best about Acumatica?

Acumatica stands out with topnotch flexibility and customization to tailor it to suit all our business needs and workflows. I love it as cloud based with access of data and information from anywhere anytime. One of it's major benefit is real-time data access as it's unify all our departments together under one roof for quick and live access of data as it is recorded. Remarkable with real-time reporting for faster, accurate and dependable data-driven decisions. I love it as cost friendly ERP solutions amongst all. Simple and intuitive user interface and dashboard for quickly navigating. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I love it for being the most cost friendly ERP with simple and intuitive interface for easier navigation.

Implementation takes time but once it's done everything flows nicely.

Dependency on partner with new customizations. Review collected by and hosted on G2.com.

What problems is Acumatica solving and how is that benefiting you?

Great with flexible customization to match exactly all our business needs and workflows.

Remarkable with integrating all departments under one roof.

Super scalable as our business grows while maintaining efficiency and productivity as before.

Cloud based with access of data and information from anywhere.

Excellent with real-time data access for accurate, dependable and intelligent data-driven business decisions. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hi Dewayne,

Thank you so much for sharing your detailed feedback! It's fantastic to hear that you're getting "huge bang for your buck" with Acumatica and we're thrilled that you're finding so much value in the flexibility and customization options to tailor the system to your exact business needs.

It's also great to know that the real-time, unified data access is helping you make faster, more accurate decisions. Bringing all departments together under one roof to work from a single source of truth is at the heart of what we do.

We hear you on the dependency on partners for new customizations. While our partners are an essential part of the ecosystem, providing deep industry expertise, we're always working to empower our users with more intuitive tools. We believe our simple, user-friendly interface is a step in the right direction, and we'll continue to enhance it.

We’re so glad Acumatica is proving to be a super scalable and cost-friendly solution for your growing business. Thanks again for being a part of the Acumatica community and for such a thoughtful review.

Tushar N.

Lead Implementation Consultant

Small-Business (50 or fewer emp.)

10/15/2025

"Flexible, User-Friendly, and Customizable Cloud ERP Experience with Acumatica"

4/5

What do you like best about Acumatica?

What I really like about Acumatica is how flexible and user-friendly the system is. Once you get used to the screens, it’s pretty easy to navigate between different modules like Projects, Distribution, and Production. The dashboards and filters make it simple to track what’s happening in real time without switching between multiple reports. I also like that most of the processes can be customized to match our business flow without needing heavy coding. The cloud access is another big plus — I can log in from anywhere and continue my work seamlessly. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Sometimes the system can feel a bit slow, especially when working with large data or multiple tabs open. A few screens have too many fields, which makes them slightly cluttered for day-to-day users. Also, certain setups and customizations require deep understanding of the backend or help from the support team — it’s not always straightforward for regular users. I wish some reports and dashboards were more plug-and-play instead of needing manual configuration. Review collected by and hosted on G2.com.

What problems is Acumatica solving and how is that benefiting you?

Acumatica has really helped us streamline multiple processes that used to be scattered across different tools. For example, tracking project costs, managing production orders, and handling inventory used to take a lot of manual effort and cross-checking. With Acumatica, most of this happens in one place, so I spend less time reconciling data and more time on actual decision-making. It also gives real-time visibility into our operations, which helps me catch issues early and keeps the team more coordinated. Overall, it’s saving time, reducing errors, and making daily work much smoother. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hi Tushar!

We’re thrilled to hear that you find our cloud ERP so flexible, user-friendly, and easy to navigate. It’s fantastic that the customizable processes and real-time visibility from our dashboards are helping you streamline your operations. Empowering you to spend less time on reconciling data and more on decision-making is exactly what we aim for. Hearing that Acumatica is helping you save time, reduce errors, and make your daily work smoother truly makes our day!

We also appreciate your honest feedback about system performance with large datasets and the complexity of certain screens. We are always working to improve, and insights like yours are invaluable in helping us refine the user experience. Our goal is to make every aspect of Acumatica as intuitive and efficient as possible, and we will certainly share your comments with our product team as we continue to enhance the platform.

Thank you again for your review. We’re proud to be your partner in driving efficiency and coordination for your team.

Fabioit K.

Senior Accountant

Mid-Market (51-1000 emp.)

12/11/2025

"Feature-Rich, Scalable ERP Solution That Simplifies Accounting"

4.5/5

What do you like best about Acumatica?

We use Acumatica for our business ERP needs and it is well equipped and comes with great features including project-based ERP.

The software is affordable and being a cloud solution is well equipped and easily scalable and it meets all our project management and accounting needs.

The tool handles accounting easy and we have used it to manage all our accounting needs and what makes it better are the automation features. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

I have used Acumatica and is amazing as an ERP and accounting solution. No issues. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Thank you for sharing your experience! We’re thrilled to hear that Acumatica’s cloud-based solution is helping you streamline your accounting and project management.

It’s our mission to provide tools that empower businesses to thrive and scale on their own terms, so knowing that our automation and customization features are hitting the mark for you is fantastic validation. We’re proud to be your partner in growth.

Bharath M.

Solution specialist

Mid-Market (51-1000 emp.)

12/19/2025

"Flexible, Scalable ERP Perfect for Growing Businesses"

4/5

What do you like best about Acumatica?

Acumatica stands out for its flexible, cloud-native architecture and resource-based licensing, which allows businesses to scale without per-user costs. Its strong customization and integration capabilities make it easy to adapt to unique business needs. Overall, it’s a modern, cost-effective ERP well suited for growing organizations. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Acumatica can require significant implementation and configuration effort, especially for complex business processes. Some advanced features depend heavily on partner solutions, which can increase cost and reliance on consultants. Additionally, reporting and performance tuning may need technical expertise as data volumes grow.5 Review collected by and hosted on G2.com.

What problems is Acumatica solving and how is that benefiting you?

Acumatica solves the problem of rigid, expensive ERP systems that don’t scale well with business growth. By providing a flexible, cloud-based platform with usage-based licensing and strong customization, it enables smoother operations, easier integrations, and better visibility into finances and projects—allowing teams to work more efficiently and make faster, data-driven decisions. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hi Bharath,

Thanks so much for the detailed review and for calling out both the pros and cons.

We’re really glad Acumatica’s flexible, cloud‑native platform and resource-based licensing are helping you scale without the typical per‑user costs and rigid ERP constraints. That’s exactly what it’s designed for—supporting growing businesses that need customization and integrations without breaking the bank.

You’re also absolutely right about the tradeoffs: complex implementations, reliance on partners for some advanced features, and the technical skills sometimes needed for reporting and performance tuning as data grows. Feedback like this helps us and our partners focus on making:

- Complex setups more guided and predictable

- More functionality available out of the box

- Reporting and performance tuning easier for power users

We’re excited that Acumatica is giving you better visibility into finances and projects and helping your team make faster, data‑driven decisions.

If you’d like, we can point you to best‑practice resources around implementation, reporting, or optimization tailored to how you’re using the system.

Afianwan F.

Small-Business (50 or fewer emp.)

10/31/2025

"All-in-One CRM That Saves Time, With a Learning Curve Worth Mastering"

4.5/5

What do you like best about Acumatica?

I love how easy it is to see everything about a customer in one screen — from the first email to their latest order and even service issues. It saves a ton of time jumping between systems or digging through old emails. The CRM is super handy for tracking deals and spotting where people tend to drop off in the sales process. Plus, I can pull up customer info on my phone when I’m on the go, which is a lifesaver for meetings. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

It can feel a little heavy at first because there’s so much packed in. The reporting tools are great once you learn them, but the setup takes some patience. I also wish the interface for building templates was just a bit more drag-and-drop — it works fine, just not as slick as some standalone CRM tools. Once you get used to it, though, it’s solid. Review collected by and hosted on G2.com.

What problems is Acumatica solving and how is that benefiting you?

We used to lose track of leads halfway through the funnel because our sales and service data were in totally different places. Now we can see the full journey — quotes, issues, deliveries, all connected. It’s helped us spot where deals were stalling and improve our follow-ups. Our pricing and delivery quotes are also way more accurate now, which makes customers trust us more. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hi Afianwan,

Thank you for sharing your experience with Acumatica! We're thrilled to hear that you're finding our all-in-one CRM valuable for saving time and unifying your customer data.

It's great to know that having everything from emails to service issues in one place—and accessible on the go—is making a real difference for you. We designed Acumatica with the goal of creating a single source of truth, and it's rewarding to see how that's helping you spot where deals stall and improve your follow-ups.

We also appreciate your honest feedback about the learning curve and the reporting tools. We're always working to make our platform more intuitive and user-friendly, and insights like yours are crucial to that process. Your suggestion about a more drag-and-drop interface for templates is exactly the kind of practical feedback our development team values as we plan future enhancements.

Thank you again for your thoughtful review and for being a part of the Acumatica community. We're proud to be your partner in building trust with your customers through more accurate quotes and a clearer view of the entire sales journey.

Adiahaudo E.

Small-Business (50 or fewer emp.)

10/31/2025

"Effortless Cloud Management with Powerful Customization—Some Learning Required"

3.5/5

What do you like best about Acumatica?

What I like most is how little babysitting it needs from our IT team. It’s built for the cloud, so updates, backups, and uptime basically take care of themselves. I don’t have to spend half my day troubleshooting random system errors or integration issues anymore. Plus, the dashboards and mobile access make it super easy for everyone to stay connected — even when they’re not in the office. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

The customization options are powerful, but they can be a bit much if you’re not careful. There’s a lot you can tweak, and it’s easy to go down a rabbit hole fine-tuning every workflow. Also, if you’re coming from an older on-prem setup, there’s a bit of a learning curve to understanding the cloud structure and permissions. Once you get it, though, it runs smooth. Review collected by and hosted on G2.com.

What problems is Acumatica solving and how is that benefiting you?

We used to juggle several disconnected systems — accounting in one app, CRM in another, and random spreadsheets everywhere. It was a pain to pull reports or even get accurate analytics. Now everything’s tied together, and the cloud setup means I can push updates or check performance without waiting on other vendors. Our IT overhead dropped, and downtime’s almost nonexistent now. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hi Adiahaudo,

Thank you for sharing your experience with Acumatica! We truly appreciate you taking the time to provide such a thoughtful and detailed review.

It's fantastic to hear that our cloud-native ERP has freed up your IT team by simplifying updates, backups, and uptime management. We designed Acumatica to empower businesses like yours, so hearing that it has reduced troubleshooting and helped you consolidate your accounting, CRM, and other systems into a single, unified platform is wonderful news.

We also appreciate your honest feedback on the customization and the learning curve. You're right—the flexibility is one of our greatest strengths, but we understand it can be a lot to take in at first. We're continuously working on improving our onboarding and training materials to make that initial transition even smoother for our new users.

We are so glad to know that Acumatica has helped you reduce IT overhead and achieve near-zero downtime. Thank you again for your valuable insights and for being a part of the Acumatica community

Mmemabasi E.

Small-Business (50 or fewer emp.)

10/31/2025

"Real-Time Insights Made Easy, But Initial Setup Can Be Overwhelming"

4/5

What do you like best about Acumatica?

Honestly, I love how easy it is to see what’s going on with our numbers in real time. The dashboards are super clean, and I can check KPIs without digging through spreadsheets. It’s nice being able to spot trends early—like noticing a dip in cash flow and fixing it before it becomes a big deal. Everything’s in one place, which makes decision-making way faster. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

Don't get me wrong our team got the hang of it. It can feel a little overwhelming at first because there are so many features. Getting the reports to look exactly how you want takes some tweaking. Sometimes the setup feels like it’s built more for IT folks than finance people. Once it’s dialed in, though, it runs smoothly. Review collected by and hosted on G2.com.

What problems is Acumatica solving and how is that benefiting you?

It’s helping us connect all our financial data so we can make smarter, faster decisions. We used to juggle multiple tools for accounting, reporting, and forecasting—now it’s all synced up. I can easily check project costs or budget performance without waiting on someone to send me a report. It saves a ton of time and cuts down on errors. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hi Mmemabasi,

Thank you so much for taking the time to share your detailed feedback. It's fantastic to hear that you're leveraging Acumatica's real-time dashboards to monitor your KPIs and make faster, smarter decisions. We also appreciate your honest feedback about the initial setup and understand that a comprehensive platform with many features can feel overwhelming at first. Our goal is to empower every user, not just IT experts, so your insight is incredibly valuable as we continue to simplify and improve the onboarding experience for our finance-focused users.

We're so glad that once everything was dialed in, the system has been running smoothly and helping you connect your financial data seamlessly. Thank you again for your review and for being part of the Acumatica community.

Ekah E.

Co-Founder

Small-Business (50 or fewer emp.)

10/31/2025

"Powerful Dashboards Streamline Management, But Setup Has a Learning Curve"

4/5

What do you like best about Acumatica?

Honestly, I love that I can see what’s going on across the whole company without bugging ten different people. The dashboards give me a quick snapshot of sales, expenses, and open projects in real time. I’ve got widgets set up for cash flow and inventory, and it pings me if something’s off. It just makes running things smoother — like having my own command center. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

It takes a little while to set up the dashboards exactly how you want them. There’s so much data you can pull in that it can feel overwhelming at first. I also wish the mobile app felt a bit more intuitive when I’m checking reports on the go. Once it’s all tuned, though, it’s great — just a learning curve early on. Review collected by and hosted on G2.com.

What problems is Acumatica solving and how is that benefiting you?

Before, our finance, sales, and operations were in separate tools, and I never had a clear, real-time picture of what was happening. Now, I can instantly see revenue trends, customer activity, and project costs all in one place. The Power BI integration helps me spot slow-moving products or missed opportunities before they become problems. It’s saving us time and helping us make faster decisions. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hi Ekah!

Thank you for sharing your experience with Acumatica! It's exciting to hear that our dashboards are providing you with a real-time "command center" to streamline your management and that having sales, expenses, and project data all in one place is helping you make faster, more informed decisions and saving your team valuable time. That’s exactly the kind of efficiency and clarity we aim to deliver.

We also appreciate your honest feedback about the initial setup and the mobile app experience. We understand that a powerful tool can come with a learning curve, and we are continuously working to make our platform more intuitive from day one. Your insights are invaluable as we strive to improve, and we've shared your comments with our product team to help refine the user experience.

Thanks again for being a part of the Acumatica community.

Mansoor K.

Business Analyst II

Mid-Market (51-1000 emp.)

11/19/2025

"Cloud-Native Flexibility and Real-Time Inventory Shine"

4.5/5

What do you like best about Acumatica?

Acumatica distinguishes itself with its cloud-native architecture, offering flexibility through API integration and providing real-time inventory updates. Overall, it is a highly adaptable system. Review collected by and hosted on G2.com.

What do you dislike about Acumatica?

It needs an implementation partner to start from and its difficult to troubleshoot on your own Review collected by and hosted on G2.com.

What problems is Acumatica solving and how is that benefiting you?

Acumatica has enabled us to bring together several legacy systems into one unified cloud platform. This consolidation has greatly enhanced our visibility across key areas such as finance, sales, inventory, and operations, thanks to real-time dashboards. Its API-driven architecture also allows for smooth integration with eCommerce, CRM, and logistics systems, which has helped minimize manual tasks and increase data accuracy. Review collected by and hosted on G2.com.

Response from Ashley Spence of Acumatica

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Hi Mansoor,

Thank you so much for sharing your experience with Acumatica! We're thrilled to hear that our cloud-native architecture and real-time inventory updates are providing the flexibility and visibility your business needs. It's fantastic that you've been able to unify legacy systems and enhance your finance, sales, and operational overviews.

You bring up a great point about needing an implementation partner to get started. We believe that the power of Acumatica lies in its adaptability to the unique needs of each business. Because the system is so comprehensive and customizable, we've found that working with an expert partner is the best way to ensure a smooth and successful implementation. Our partners are specialists who provide invaluable expertise in tailoring Acumatica to your specific workflows, helping you unlock its full potential from day one.

While we design our system to be user-friendly, we understand that troubleshooting can sometimes be challenging. Our partners are your first line of support, but our team at Acumatica is also committed to providing resources and assistance to help you succeed.

We truly appreciate your insightful feedback. It helps us and the entire Acumatica Community grow stronger. Please don't hesitate to reach out if you need anything at all. We're here to support your continued success!