G2

Stephen C.

Mid-Market (51-1000 emp.)

5/6/2024

"Brilliant for remote worker device management"

5/5

What do you like best about Action1?

Action1 has been a god send in allowing us to manage workers regardless of their location, office, remote site, or working from home. It has allowed us to maintain excellent patch compliance of our operating systems and applications. The built in Software Repository makes it easy to deploy, manage and update applications. The script library allows for the team to develop and share configuration scripts that help maintain compliance to required configurations. Deploying the Action1 agent is seamless and robust. We have raised several feature requests and a couple of months later they have been added to the product, making our job much easier and the system use simpler. We would definitely recommend Action1 to anyone considering. Mike and the team at Action1 are incredibly responsive. Review collected by and hosted on G2.com.

What do you dislike about Action1?

From time to time we have challenges with the structure of the powershell code required to return the exit codes in the right order, but we generally overcome them. Review collected by and hosted on G2.com.

What problems is Action1 solving and how is that benefiting you?

During COVID we identified the issue with patch management and we needed a solution that allowed us to patch operating systems and applications on our devices regardless of the location of the device. Action1's approach to this completely flipped the problem on the head and allowed us to manage the devices, patching and configuration compliance from anywhere in the globe. Review collected by and hosted on G2.com.