# Action1 Reviews **Vendor:** Action1 **Category:** [Patch Management Software](https://www.g2.com/categories/patch-management) **Average Rating:** 4.9/5.0 **Total Reviews:** 1,031 ## About Action1 Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company. ## Action1 Pros & Cons **What users like:** - Users praise the **ease of use** of Action1, noting its quick setup and straightforward management features. (375 reviews) - Users praise Action1 for its **reliable patch management** , simplifying complex tasks with efficient deployment and intuitive features. (330 reviews) - Users find the **easy setup** of Action1 to be a major benefit, facilitating quick deployment and configuration. (225 reviews) - Users value the **automation capabilities** of Action1 for effortless server updates and software installation management. (212 reviews) - Users value the **automation capabilities** of Action1, enhancing server management and simplifying software deployment across devices. (205 reviews) - Users value the **ease of updates and vulnerability management** , highlighting automation and excellent dashboard features for quick insights. (180 reviews) - Users find **deployment extremely easy** with Action1, appreciating the straightforward installation and powerful features from the start. (177 reviews) - Reliability (151 reviews) - Software Updates (144 reviews) - Simple (143 reviews) **What users dislike:** - Users note the **absence of a Linux agent** as a significant limitation in Action1's capabilities. (171 reviews) - Users feel that **remote access issues** affect performance, suggesting the need for improvements and faster connections. (111 reviews) - Users find some **feature limitations** in Action1, particularly with customizations and missing Linux client support. (84 reviews) - Users find the **reporting and logging features lacking** , which hinders usability and effectiveness in tracking vulnerabilities. (72 reviews) - Users find that the **report generation and logging could use improvement** for a more user-friendly experience. (71 reviews) - Users express frustration with the **feature issues** in Action1, particularly regarding offline capabilities and complexity in reporting. (57 reviews) - Limited Features (53 reviews) - Users face **limited compatibility** with Action1, particularly for MacOS and Linux, affecting their overall experience. (52 reviews) - Patching Issues (43 reviews) - Users face occasional **update issues** with Action1, such as failed policy applications and annoying update prompts. (41 reviews) ## Action1 Reviews ### 1. Very effective and seamless RMM for everyone **Rating:** 5.0/5.0 stars **Reviewed by:** Mohamed Akbar Ali . | CTO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2023 **What do you like best about Action1?** I’ve actually been using Action1 for several years now to manage my endpoints, and it’s one of the few tools in my stack that I haven't felt the need to replace. When I first started with it, I just needed a better way to handle patching, but it’s grown into my go-to for remote support and software deployment across all my sites. What’s kept me around for years is the reliability of the agent. I've managed hundreds of endpoints through this platform and the automated patching for third-party apps is just solid—it saves me hours of manual work every week. Even as they’ve added more features, the interface has stayed clean and hasn't become "bloated" like some of the other legacy RMM tools I used to use. If you want something that actually scales and doesn't give you constant headaches with broken updates, Action1 is it. **What do you dislike about Action1?** A mobile app would be great for IT pro who are on the move and more linux funtionality on the web based **What problems is Action1 solving and how is that benefiting you?** It basically covers almost everything needed for a IT person or MSP to help support their clients or even for self based business ### 2. Amazing, Easy-to-Use Patch Management Across Windows, Mac, and Linux **Rating:** 5.0/5.0 stars **Reviewed by:** John F. | Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Action1?** This is a seriously amazing solution, directed, accurate, easy to use and does EXACTLY what is required ... and nothing else! If you need a patch management system, and have multiple sites and / or no HQ (or even if you do of course) every computer, wherever it is, can be managed, monitored, kept bang up to date with prioritised risk based analysis of ever bit of software and operating system on the computer. It covers Windows, Mac and Linux. I cannot remember the last time I saw a product this easy to use that did such a perfect job - except Sepio Cyber of course, that goes without saying; but they do for hardware what this does for software! **What do you dislike about Action1?** Literally nothing. Most companies diversify, spread and sprawl into areas where they're not required and water down the quality solution. I have seen the roadmap - these guys are keeping this bang on point! Please don't get take over my asset stripping venture capitalists and burn this amazing focus! **What problems is Action1 solving and how is that benefiting you?** 100% awareness of all installed software on all computers in a very diverse workforce. All patch requirements, for all software, the ability to easily remove any unrequired software and / or patch or upgrade it. Remote support (with admin privileges if required). All of this without VPN but WITH security. Use it to meet NIS-D, ISO27001 or UK Cyber Essential Plus requirement 100% in the patching and software management controls. ### 3. one of the best update tools I have used **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy M. | Director of IT, Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2024 **What do you like best about Action1?** Well to start its free for me. I have less than 100 endpoints and its totally free and fully featured. Its automated, cloud-native patch management that covers Windows and third-party applications without requiring a VPN. The intuitive UI, and integrated remote access, allowing for rapid vulnerability remediation and easy deployment of software to distributed, remote teams. Implementation was ease. it is used frequently. **What do you dislike about Action1?** I wish it would let me use it for my personal and family. I could protect them. The lack of native Linux/macOS support, inconsistent remote control performance, and complex scheduling. Slow file transfers, limited reporting, and UI navigation issues. Customer support needs improved. **What problems is Action1 solving and how is that benefiting you?** We needed a good update process as we migrated to 100% SaaS platforms. We do not have an on premise or cloud hosted option we can leverage. Action1 solves critical endpoint management issues by providing a cloud-native platform that automates patching for OS and third-party apps, offering 360-degree visibility, and securing remote workforces without VPNs ### 4. Facilitate Remote Management with Efficiency **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandre B. | Analista de suporte técnico, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Action1?** I like that Action1 is practical and simple to install, without needing practically any configuration to work as expected, which is simply fantastic. It is very easy to set up, just create the account, install the agent, and it's already working. It saves me the work of manually updating 30 servers, allowing me to do all the management remotely, which saves me time in managing the machines. Additionally, for new machines, I can create and deploy scripts that automate the installation of other necessary agents on the machines. **What do you dislike about Action1?** I believe that managing one's own software repository could be simpler to use. I would like it to be possible for users to install or remove software, and to more accurately check which user installed any software. **What problems is Action1 solving and how is that benefiting you?** Action1 saves me the work of manually updating 30 servers and allows remote management. It saves time in managing the machines and automates installations with scripts, being practical and simple to install. ### 5. Instrumental Patch Management with Fast Updates, Easy UI, and Great Value **Rating:** 5.0/5.0 stars **Reviewed by:** Shane G. | Director of Information & Marketing Technology, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Action1?** As a one-person IT department, Action1 has become instrumental in keeping devices across our company patched and up to date. It’s also been a real blessing to be able to remote into any corporate device from my office, especially since we have team members spread across New York State. The user interface is intuitive and straightforward. Even if I hadn’t worked in IT for 20 years, it’s simple enough that just about anyone could use it with minimal training. I also appreciate the integration with our Microsoft account, which gives us single sign-on, keeps our security in place, and means there’s one less account login to remember. Performance has been a godsend from day one. Updates deploy quickly with very little hands-on effort required from our end. And with 200 free devices to start, you really can’t beat the price. So far I have never had to contact Support. That's just how well the product has worked, but the onboarding took me 10 minutes to configure before we were up and deploying updates. **What do you dislike about Action1?** The only downside is the requirement to use the web user interface. We would love an app, or even better a mobile app for user on the go. That isn't detrimental, it just means we always have to use a device with the full browser. **What problems is Action1 solving and how is that benefiting you?** Before using Action1, I had to manually remind users to update their computers, which wasn’t very secure. Users can be lazy and don’t always do what’s requested. With Action1, we no longer have to keep asking; we can just implement the updates, and our devices are more secure because of it. Now they stay up to date with the latest patches and security fixes. ### 6. Effortless Endpoint Management at Scale **Rating:** 5.0/5.0 stars **Reviewed by:** Jaime C. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2026 **What do you like best about Action1?** What I like most about Action1 is how intuitive and easy it is to use, even for daily IT operations. The interface is clean and straightforward, which makes it simple to manage all endpoints from a single console without a steep learning curve. I use it heavily for both Windows updates and third-party patching, and being able to deploy everything across the organization in just a few clicks has significantly improved my workflow. It has reduced manual work and helped me keep systems consistently updated and secure. The remote access feature is something I rely on multiple times a day, and it has been very reliable for providing quick support without needing additional tools or complex setups. In fact, Action1 allowed me to replace a previous RMM (Itarian) as well as several manual scripts, simplifying my toolset. Performance has been solid, especially when executing remote actions and patch deployments at scale. What really stands out is how easy deployment is and how reliable the platform is in day-to-day use. It just works, which is critical in a production environment. Overall, it has made endpoint management more efficient, centralized, and scalable, while also delivering strong value by reducing the need for multiple solutions. **What do you dislike about Action1?** It’s honestly difficult to find major downsides, especially considering the free tier for up to 200 endpoints, which already delivers a lot of value. If I had to point out an area for improvement, it would be the lack of a built-in interactive terminal per endpoint. Having a feature that allows direct interaction with PowerShell in real time, similar to what tools like MeshCentral offer, would make troubleshooting and remote management even more efficient. While current remote management features work well, adding this capability would reduce the need to rely on remote desktop sessions for quick command-line tasks and further streamline daily operations. **What problems is Action1 solving and how is that benefiting you?** Before using Action1, managing a large number of endpoints required a mix of tools and manual effort, which made patching, software deployment, and remote support more time-consuming and harder to standardize. With Action1, I can now manage all endpoints from a single platform in a much more efficient and centralized way. Tasks like deploying Windows updates, third-party patches, and software installations can be done across the entire organization in just a few clicks. This has significantly reduced the time spent on routine maintenance, improved consistency across systems, and made it much easier to scale operations as the number of devices grows. It has also helped maintain better visibility and control over the environment, which is critical for both IT operations and security. ### 7. Flawless Bulk POS Updates and Fast, Easy Installation **Rating:** 5.0/5.0 stars **Reviewed by:** Yiğido M. | Server Administrator, IT, Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2026 **What do you like best about Action1?** From a retail market perspective; being able to deploy updates to POS terminals in bulk, keep branch computers up to date, create optional automations, establish instant connections when needed, and easily monitor system status is truly excellent. All of these features are impressive and have worked flawlessly so far. The ease of installation is even more remarkable; integrating the system into a newly set up POS terminal takes less than a minute. Currently, we have daily-running automations across an average of +50 POS terminals and +30 computers. **What do you dislike about Action1?** Its biggest drawback is that it can be removed very easily by the user. **What problems is Action1 solving and how is that benefiting you?** Previously, I had to connect to each POS terminal and computer individually using different tools to deploy updates. This process used to take at least two hours. Now, thanks to PowerShell scripts, I can perform the desired operations and deploy updates in bulk in less than a minute. ### 8. Easy Linux Deployment, Flexible Updates, and a Great Reporting API **Rating:** 5.0/5.0 stars **Reviewed by:** Emerson A. | Jefe de SOC, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Action1?** It’s easy to deploy and supports Linux. I also like how flexible it is for managing updates on servers and endpoints, plus the API is great for custom reports. **What do you dislike about Action1?** Lack of user context: the username isn’t visible in the “Pending Updates” or “CVE” lists, which makes it harder to understand who is responsible for what. Rigid approval workflows: it’s difficult to shorten deadlines or set appropriate validation periods for critical updates. **What problems is Action1 solving and how is that benefiting you?** 1. The “Fragmentation” Problem The problem: Managing Windows, macOS, and Linux typically means juggling three separate tools, which leads to constant context switching and, inevitably, missed updates. The benefit: Action1 gives you a single pane of glass. From the same screen, you can push a Bash script to an Ubuntu server and a PowerShell script to a Windows laptop, which can save hours of administrative overhead. 2. The “Remote Blind Spot” Problem The problem: Traditional tools often rely on a VPN to see or patch remote devices, which leaves off-network laptops exposed to CVEs. The benefit: Its cloud-native architecture can connect to any device with internet access. That means real-time monitoring and always-on patching without needing a VPN or complicated firewall rules. 3. The “Manual Labor” Problem (SLA & CVEs) The problem: Manually tracking which machines are affected by specific CVEs—and then making sure they’re patched within a defined SLA window—is exhausting. The benefit: Action1 automates the SLA process. You can set policies to “Auto-approve and install Critical/Security updates within 24 hours,” helping you meet compliance requirements (like SOC2 or ISO 27001) without constant manual follow-up. 4. The “Cost Entry” Problem The problem: Most enterprise-grade RMM and patch management tools are expensive and come with long-term contracts, which can put them out of reach for smaller labs or growing teams. The benefit: The Free Tier for 200 devices is a major disruptor. It lets you use the full feature set—including custom scripting and vulnerability scanning—at zero cost, making it a strong fit for testing, small businesses, or home labs. ### 9. Action1: The Ultimate Tool for Remote Administration **Rating:** 5.0/5.0 stars **Reviewed by:** Bill L. | Systems Administrator/Network Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2025 **What do you like best about Action1?** I appreciate that Action1 is FREE for the first 200 users, which is a fantastic deal. The ability to deploy software patches remotely is incredibly useful, especially since we're cloud-based with limited remote administrative features. It allows for complete remote administration, especially when paired with MeshCentral. I find the combination with MeshCentral to be very effective. Thanks to Action1's features, I can deploy patches after testing and even deploy multiple other packages, which makes management much easier. The initial setup was easy due to my experience, and I can't say enough good things about it to anyone in IT. I love how Action1 allowed us to operate efficiently under our specific setup needs. **What do you dislike about Action1?** only runs in system context, wish it would run in user in the free version **What problems is Action1 solving and how is that benefiting you?** Action1 lets me deploy software patches remotely after testing, overcoming our lack of remote admin features. It's a complete remote administration tool, often eliminating the need for others like MeshCentral. ### 10. Effortless Deployment, Continuous Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Jon M. | Cloud Engineer, Hospitality, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2025 **What do you like best about Action1?** I like that Action1 is simple to set up, deploy, and manage. It's easy to deploy the agent via Intune and quickly get insight into vulnerabilities and outdated software on endpoints. Setting up automatic update rings is quick and simple, and navigating the interface is a breeze. Managing devices through Action1 alongside Intune works well. I also like that the company seems dedicated to constantly improving the product and taking community feedback seriously. We found Action1 to be the best option compared to competitors, and I would highly recommend it. **What do you dislike about Action1?** I wish the desktop operating system support had more parity, but I know it's on their roadmap. More support for MacOS and Linux would be great. Feature parity between Windows, MacOS, and Linux as far as patching, app deployment, and remote desktop. More Linux distro support would be great as well, beyond Debian and Fedora. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for managing third-party app updates on Windows and MacOS, solving patch management issues. It's simple to set up, deploy, and manage. It quickly provides insight into vulnerabilities and outdated software, and it's easy to navigate and manage devices alongside Intune. ### 11. Remote Desktop Tool Makes Support a Breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Jason C. | Dev Ops Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Action1?** My favorite feature is the remote desktop tool which I use when providing remote desktop support. **What do you dislike about Action1?** On the endpoint lists, there's no way to edit the columns. I'd really like to have a "Last Seen" column which I can sort by. Right now, I have to run a report to see this. It would also be nice to add columns for the custom fields as well when I'm working on projects and need to keep track of which endpoint I've run a script on, for example. **What problems is Action1 solving and how is that benefiting you?** A1 allows me to see outstanding Windows updates and application updates. I have no other visibility into this without manually checking each endpoint. Even for software which is not natively supported (like the VDI versions of Zoom and the host plugin for Zoom VDI), the installed version numbers can be seen so I can see if a manual update is required and on which endpoints. ### 12. Action1 has transformed our device management **Rating:** 5.0/5.0 stars **Reviewed by:** Naveed J. | ICT Manger, Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Action1?** Action1 has completely transformed the way we manage and look after our devices. Its intuitive interface, powerful features, and remote management capabilities make it easy to keep our systems secure and up to date. As a charity, the offer of 200 free endpoints is incredibly generous and has allowed us to improve our IT operations without additional financial strain. The platform is reliable, fast, and simple to set up, making it a game changer for our organisation. **What do you dislike about Action1?** There’s very little to dislike. While there’s always room for more advanced reporting and integration options, the current feature set already covers most of our needs exceptionally well. **What problems is Action1 solving and how is that benefiting you?** Action1 has solved our biggest challenge of managing and securing devices across multiple locations without the need for expensive infrastructure. We can now deploy updates, run scripts, monitor endpoints, and address security vulnerabilities remotely with ease. This has significantly reduced downtime, improved compliance, and saved valuable staff time. For us as a charity, the 200 free endpoints offering has been a tremendous benefit, enabling enterprise-level device management at no extra cost. **Official Response from Kimberly Gonzales:** > Hi Naveed, Thank you for your feedback! We're thrilled to hear that Action1 has had such a positive impact on your device management. We appreciate your feedback on the potential for more advanced reporting and integration options, and we'll take that into consideration for future improvements. ### 13. Effortless Endpoint Management with Minor Remote Support Hurdles **Rating:** 5.0/5.0 stars **Reviewed by:** Tom D. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2025 **What do you like best about Action1?** I love how Action1 lets us run automated scripts for tasks like adding WiFi connections and copying Bitlocker keys to Microsoft Entra, which simplifies our post-build procedures and saves engineering time. Being able to identify application vulnerabilities and schedule updates outside of work hours reduces downtime, which is fantastic. The 'update rings' feature for testing updates on pilot machines before a full rollout is very useful. Action1's reliability impressed us so much that we decommissioned other products like WSUS and Intune in its favor. The setup was extremely easy too, with an on-premise sync server ensuring the Action1 agent automatically deploys to domain-joined computers, requiring minimal manual intervention. **What do you dislike about Action1?** The remote assistance tool is extremely slow and laggy, so we had to find another solution for our remote assistance needs. If Action1 could fix this, then this would be a complete endpoint management solution. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to identify vulnerabilities and schedule patches, reducing downtime. It automates patching and post-build tasks, freeing engineering time for more crucial work. ### 14. Simple GUI and Effortless GPO Deployment—Updates Made Easy. No-brainer for computer management! **Rating:** 5.0/5.0 stars **Reviewed by:** Chad K. | Director of IT, Restaurants, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Action1?** Simple-to-use GUI. Very easy to navigate. Getting the deployment set up through GPO was very easy and no-effort on my end. Sometimes getting things set up on the server level is difficult and much trial and error but I really had no issues getting things deployed and working. Showing what items are critical and non-critical is very easy to tell and get stations updated. I've been looking for a tool for this for quite some time. I think I've found home. **What do you dislike about Action1?** So far I haven't run into anything I dislike. I wish all of our users had their computers on to get updated all the time but I get that updates only work if the computer is online. **What problems is Action1 solving and how is that benefiting you?** Keeping our workstations up to date with windows and driver updates. 80% of the issues I see from a desktop support point of view are all from updates not being completed. This should save me hours and hours of support. ### 15. I greatly appreciate having this software **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff G. | IT Support Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 06, 2023 **What do you like best about Action1?** Action1 identifies software vulnerabilities even in software it doesn't provide updates for. The library of updated software is quite large and covers everything most people use. Being able to see the status of computers, remotely login, generate reports and run custom scripts covers our needs. The setup is very simple. They are constantly working on improving and updating the software. The one time I used support they got back to me very quickly. Action1 has become part of my daily management of our computers and servers. I like the fact they are security focused and have the certifications to back that up. **What do you dislike about Action1?** There are some minor UI issues, where I have to scroll right to reach UI buttons. Remote desktop while amazing to have, is a bit laggier than other stand-alone options. **What problems is Action1 solving and how is that benefiting you?** Action1 solves patch management for us, remote support, reporting and batch scripts. ### 16. Free, Easy-to-Use Remote Updates That Transformed Our Security **Rating:** 4.5/5.0 stars **Reviewed by:** Denys M. | Cybersecurity Technologist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Action1?** You can push updates remotely and connect to the computer, which has saved us so many times. The UI is great and genuinely easy to use. For us, you can’t beat the price - free! Thank you so much; it has truly transformed our business’s security. **What do you dislike about Action1?** The remote connection could be a bit stronger, right now its very slow but it could be some firewall rules we need to change. It also shows some vulnerabilities that we have patched that vulnerability scanners that say we have remediated. **What problems is Action1 solving and how is that benefiting you?** Automating patching, asset management and remote connection. It Excels in all of these departments and is very user friendly. The big one as well is updating applications, a huge time saver, with updates you can just turn on auto updates but the fact that it updates the applications on machines as well just saves us a lot of time. ### 17. Manage devices simply and securely but to be resolved **Rating:** 2.0/5.0 stars **Reviewed by:** Fabrizio M. | OPERATORE ANTINCENDIO - OSPEDALE PEDIATRICO BAMBINO GESù, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** January 13, 2026 **What do you like best about Action1?** What I find most useful in Action1 is being able to manage all devices from a single console. It automates updates and security checks, saving time and making everything simpler and safer. **What do you dislike about Action1?** The only thing I don't like about Action1 is that some advanced features take a bit of time to understand and configure correctly. At first, it can seem a bit complex. I don't think the company will continue to fund it, plus I had to reinstall because it kept giving me an error!!!! **What problems is Action1 solving and how is that benefiting you?** Action1 solves the problem of having to manually manage updates, patches, security checks, and remote access to devices. Before, I had to do everything one by one, risking forgetting something or wasting time. With Action1, I can manage everything from a single console, including remote desktop connections. ### 18. Effortless Deployment and Superior Support **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | IT System Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** November 26, 2025 **What do you like best about Action1?** I like that Action1 is free and easy to deploy, which makes getting started a breeze. It’s fairly easy to understand and customize to fit my needs. The support and documentation are solid, providing a reliable foundation for any issues that arise. The better support and informative webinars are particularly beneficial, as the support team really understands the needs of modern system administrators without focusing on upselling. **What do you dislike about Action1?** The remote access could use some improvements and feature additions. Also, there could be easier linking to running automation just reducing the number of clicks and improving the auto generated titles of the automations. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for remote access, update management, and inventory tasks. It solves security vulnerabilities, automates scripts, and is easy to deploy. It saves time and offers a single pane of glass, making it better than competitors. ### 19. Love The Script: A Powerful Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy A. | Information Technology Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2026 **What do you like best about Action1?** The Script library is probably the most powerful feature for us. Being able to push PowerShell scripts to targeted computers is incredibly useful. Scheduling targeted rings to scope patches to specific groups was also a game changer. **What do you dislike about Action1?** I wish we could manage browser extensions through Action1 as well, especially when it comes to removing them. Also, the remote access tool isn’t ideal; I’d like it to be more user-friendly and to include a chat feature. **What problems is Action1 solving and how is that benefiting you?** Action1 helps us address several common IT management challenges that many growing organizations face. Centralized patch management means we can keep security updates consistent across our Windows environment without having to manually touch each individual system. With remote endpoint visibility, we get real-time insight into system health and compliance status across our infrastructure. It also streamlines vulnerability remediation by helping us quickly identify and close security gaps before they turn into bigger issues. Overall, the reduced manual workload and automation capabilities free up our IT team to focus more on strategic initiatives instead of routine maintenance. The primary benefits we’ve seen include an improved security posture through consistent patching schedules, better operational efficiency thanks to automated routine tasks, and stronger compliance reporting capabilities. We’ve also seen cost savings by consolidating multiple point solutions into one platform. Overall, this aligns well with our goals of maintaining strong security standards while still supporting business growth. This response: Focuses on common, industry-standard benefits. Doesn't reveal specific company size, infrastructure details, or security vulnerabilities. Shows legitimate business value. Demonstrates you actually use and understand the product. Maintains professional credibility for the review. ### 20. Simple Configuration and Powerful Features **Rating:** 5.0/5.0 stars **Reviewed by:** Leonardo N. | ICT Administrator,Sistemista Senior, webdesigner, Mid-Market (51-1000 emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Action1?** I like the simplicity of configuration and use of Action1. I appreciate the extensive features and the fact that it can be used for free up to 200 devices. I find the agent installation and deployment really simple, as well as allowing updates and script distribution effectively. The initial setup was very easy, managing to deploy on about a hundred PCs in less than an hour from login and start distributing updates. **What do you dislike about Action1?** one could improve the management of automation, for example, by giving the possibility to perform a second deployment only on the failed devices **What problems is Action1 solving and how is that benefiting you?** Action1 allows me to manage updates for PCs and servers, check for vulnerabilities, run Powershell scripts, and provide assistance quickly. The simplicity of deployment and the fact that it is free for up to 200 devices are great advantages. ### 21. Action1 Makes Patching and Automation Simple—with a Fast, Reliable Remote Desktop **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** May 21, 2026 **What do you like best about Action1?** Reasons for choosing Action1 over other RMM solutions: 1. Action1 makes automation and patching simple and easy to manage. 2. The remote desktop tool works better than any other RMM platform I’ve used. It connects within seconds, and as long as all firewall/ZTNA rules are in place, there are no issues. 3. Cost is a major factor. As long as you stay under 200 endpoints, the software is free, so there’s no risk in trying it. I recommend it to anyone looking to test an RMM platform. 4. The free version doesn’t include official support, but the community is very responsive and has been able to help with all of our questions. 5. Supports macOS and Linux. **What do you dislike about Action1?** The only issues I’ve encountered have been related to some functionality that would be ideal for scripts I previously ran in my former RMM solution. I have submitted an enhancement request to include secure secrets/passwords, so they can be passed to scripts during execution. I also submitted another enhancement request to allow modification of default behavior for software installations (primarily MSI and EXE parameters). **What problems is Action1 solving and how is that benefiting you?** Action1 makes automation and patching simple. ### 22. Effortless Computer Updates, Hurdles with Proxy Navigation **Rating:** 5.0/5.0 stars **Reviewed by:** Robert V. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Action1?** I find that Action1 makes it a lot easier to update my 65 computers across different locations. It has opened up a whole new world for me by automating tasks I used to do manually. The tool allows me to manage updates faster and helps me identify and address security issues that I wasn't aware of before. I enjoy being able to see immediately what is going on with some computers right from my desk. **What do you dislike about Action1?** Well, remote desktop don't work because I'm on government proxy and it is not able to go through proxy. At first - last year, action1 deployment agent didn't work because firewall and proxy. Also with some help with their team, I wasn't able to go through, proxy. This year, I tried again, and seems that they updated their deployment agent and it went through proxy. There were some setting in registra (proxy) and in firewall (ports), but I it's all now clear and easy. **What problems is Action1 solving and how is that benefiting you?** Action1 makes it a lot easier to update my 65 computers at different locations. It helped me identify and address security problems I wasn't aware of before. ### 23. Perfect Remote Control Tool with Minor Gaps **Rating:** 5.0/5.0 stars **Reviewed by:** Manos K. | Information Technology Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2026 **What do you like best about Action1?** I love how Action1 is easy to deploy and offers a straightforward GUI. The lightning-fast remote control is something I really value, and it's great that it starts pre-logon, allowing us to troubleshoot user endpoints efficiently. Action1 provides a detailed picture of hardware and software installed, which is vital for compliance. I appreciate the valuable feature of keeping Bitlocker Keys. Also, the remote control as a service is fantastic, and I find the silent software deploy-uninstall feature essential. **What do you dislike about Action1?** The remote control lacks the file transfer function and clipboard. That makes the session a bit crippled if we need to transfer files or through code. Sometimes we need to pickup the information from the client. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to remote control multiple companies and get a detailed report of infrastructure, keeping BitLocker keys and troubleshooting endpoints pre-logon. It's vital for compliance by providing hardware and software details for each company. ### 24. Effortless Patch Management with a User-Friendly Interface **Rating:** 4.5/5.0 stars **Reviewed by:** Luke M. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 12, 2026 **What do you like best about Action1?** I use Action1 for patch management of our endpoints and appreciate how it finds vulnerabilities in our installed software. I love that it provides the ability to push updates to connected machines for patching. The software is crucial for us to stay compliant with Essential 8 ML2 by patching critical security vulnerabilities within 48 hours. The UI is simple to understand, and the software just works. I enjoy some of the other useful features included, like the detection of USBs plugged in. Transitioning from Intune, I find that Action1 simplifies the process significantly, reducing it to just a couple of buttons. It's also very easy to set up. **What do you dislike about Action1?** Linux features still have a way to go, like capturing snap applications within their datasets. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for patch management, finding vulnerabilities, and pushing updates to stay compliant with Essential 8 ML2. It simplifies processes from manual Intune tasks to just a couple of clicks. ### 25. Action1: Easy Setup and Daily IT Management Made Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Calista J. | IT Admin, Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Action1?** Action1 is the IT Solution that our non-profit has been searching for the last three years to find. In a world of complicated solutions that offer way more than you want and none of the features you actually need for a price you can afford, Action1 stands out as my number one choice for several reasons. First, it is easy to use. Implementation was a breeze! Just a simple download and install from the authenticated web portal and you have the client up and running on any machine. I find myself using it daily for many tasks from software updates to remoting in to a PC to assist a user with issues. It allows a single IT support to handle many machines. **What do you dislike about Action1?** It would be nice if, when uploading programs for distribution, I could upload multiple files at once. While there are ways to work around this limitation, those workarounds aren’t ideal. It would also be nice if it supported WOL. **What problems is Action1 solving and how is that benefiting you?** I am now able to actively manage all our PC's in real-time including software. I can remote in to any PC on our system as long as it is connected to the network. ### 26. Great Endpoint Manager with Remote Desktop **Rating:** 5.0/5.0 stars **Reviewed by:** Jim J. | Technology Coordinator, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** October 28, 2025 **What do you like best about Action1?** This is a very robust and feature packed software package. This helps my small school district manage its endpoints and see what software needs updated. I can use the remote desktop app to help my users and there is great asset information gathering by the easy to install agent. I like that I can remote update and restart an endpoint too. **What do you dislike about Action1?** The image quality any slower response time during a remote desktop is a small issue but overall works great. Some of the wizards to set up animation require input of notes that I don't always feel is needed but they are trying to be helpful in documentation. **What problems is Action1 solving and how is that benefiting you?** I needed help managing patching, updates, and outdated software. I also needed a remote desktop solution to help my users. ### 27. Strong and Reliable Endpoint Management Solution with Effective Security **Rating:** 5.0/5.0 stars **Reviewed by:** Mohsin A. | Infomation Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Action1?** I use Action1 for Patch Management to ensure my organization is secure. The standout feature is its automation capabilities. We can schedule patch deployments and routine updates, which reduces manual effort and ensures the system remains up to date. It also allows us to easily identify missing patches across all endpoints and deploy updates remotely. Action1 fits well into our existing toolset, and its deployment is quite easy for us. **What do you dislike about Action1?** Action1 is all okay but there area like UI (user interface) need to be improvement to attract users more. Like main dashboard. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for patch management to secure my organization and meet compliance standards. It automates patch deployments, reduces manual effort, and keeps systems up to date, while allowing easy identification of missing patches and remote updates. ### 28. Comprehensive MSP Management with Essential Features **Rating:** 5.0/5.0 stars **Reviewed by:** Francisco S. | Cloud Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2026 **What do you like best about Action1?** I like that Action1 helps with patching on Windows and Linux OS, especially with the new feature for Linux that really helps with cloud VMs maintenance. It's not only good for Linux patching, but I can also remote desktop into a Windows computer to provide end-user support, which is key for some roles. Having all in one solution reduces the headaches of maintaining multiple solutions for each OS and makes it easier for billing purposes, as I pay a single place for everything. I also appreciate the patching automation feature. **What do you dislike about Action1?** I have not read much about VPN integration with third-party tools like NetBird, or MITRE ATT&CK evaluation/remediation. **What problems is Action1 solving and how is that benefiting you?** Action1 simplifies infra and endpoint management, assisting with patching on Windows and Linux, especially cloud VMs. It consolidates tools, streamlining billing, and allows remote desktop support for Windows, reducing the need for multiple solutions. ### 29. Strengthening Endpoint Security Through Automated Patch Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Richard R. | VP/Chief Technology Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Action1?** Our Network Services team uses Action1 daily, and it has become an integral part of our endpoint management and security operations. The platform is intuitive and straightforward to administer, enabling us to automate Windows and third-party patching with confidence and consistency. The real-time visibility into patch status and vulnerabilities, combined with built-in remote management and scripting capabilities, allows the team to respond quickly and proactively. Its cloud-native architecture eliminates unnecessary complexity, and overall, it has proven to be a reliable, efficient solution that our team genuinely values and trusts. **What do you dislike about Action1?** From our Network Services team’s perspective, Action1 delivers strong patch management and endpoint visibility, but there are areas where we would like to see continued evolution. We currently leverage a robust RMM platform from another provider, and while Action1 meets our patching needs very effectively, some of the broader RMM capabilities are still maturing. The remote access and advanced management features, in particular, would need to deepen further for us to fully consolidate tools. That said, we see meaningful progress and would welcome the opportunity to displace our existing solution as Action1’s functionality continues to expand. **What problems is Action1 solving and how is that benefiting you?** From our Network Services team’s perspective, Action1 is solving the critical challenge of keeping all of our workstations and servers consistently patched across a hybrid work environment. With endpoints operating both on-premises and remotely, maintaining timely patch compliance is extremely important to our overall security posture. Action1 provides centralized visibility into missing updates and vulnerabilities and allows us to automate remediation for both Windows and third-party applications, ensuring systems stay current regardless of location. Because it is cloud-native, we don’t have to rely on additional infrastructure or complex connectivity requirements to manage remote devices. This has strengthened our patch cadence, improved compliance reporting, and reduced manual effort for the team. Most importantly, it gives us confidence that our distributed environment is being managed proactively rather than reactively, which is essential in today’s threat landscape. ### 30. Indispensable for Tracking and Security of Patches **Rating:** 5.0/5.0 stars **Reviewed by:** Florent F. | DSI, Mid-Market (51-1000 emp.) **Reviewed Date:** June 06, 2025 **What do you like best about Action1?** I appreciated that Action1 adapts to the real world, functioning in the real life of an administrator faced with a changing world and a multitude of issues. I also appreciate their collaborative roadmap which is accessible in two clicks. Everyone can comment on it, vote, add their wishes, and see the progress of the roadmap, which ensures that the features developed by Action1 truly meet the expectations of the clients. Another aspect I like is their consideration of security at all levels, because a tool as powerful as Action1 must be perfectly secure, also contributing to the security of the company's machines and servers. Additionally, the setup was quite easy thanks to the tutorials, and I felt no friction in developing the use of the tool with my team. **What do you dislike about Action1?** The risk that the rate will increase significantly afterwards. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to monitor and automate patches and deployments, security is well considered. The collaborative roadmap ensures evolution focused on customer needs. ### 31. User-Friendly Patch Management with Fast, Accessible Support **Rating:** 5.0/5.0 stars **Reviewed by:** Desiree M. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Action1?** Beyond the user-friendly interface, I really like Action1’s patch management. It makes it easy to deploy updates and patches, install or uninstall software, and remotely connect to a computer when needed. I also appreciate the easy and quick deployment of automations which we greatly implement in our organization. As a free user, I also appreciate that customer support is easy to reach and responds quickly. Just to add, the webinars also help a lot while navigating through the system. **What do you dislike about Action1?** Based on our usage, the only real downside I’ve noticed is that remote chat isn’t available while you’re remotely connected to an endpoint. That said, as they mentioned in one of their webinars, this doesn’t seem to be a priority for them since they’re more focused on patch management than on being a remote connection tool. **What problems is Action1 solving and how is that benefiting you?** Action1 helps me manage Windows updates more effectively, including controlling and deploying them, and it also makes it easy to roll out automations across all endpoints. On top of that, I can quickly check for vulnerabilities and manage them across our endpoints without much effort. ### 32. Action1: Simple, Cloud-Native Endpoint Security with Fast, Automated Patching **Rating:** 5.0/5.0 stars **Reviewed by:** Bharath P. | Security Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** February 10, 2026 **What do you like best about Action1?** its simplicity and effectiveness in endpoint security and patch management. It provides real-time visibility of vulnerabilities across endpoints and enables fast remediation without complex infrastructure. The cloud-native architecture eliminates the need for on-prem servers, which makes deployment and scaling straightforward. From a security operations perspective, I appreciate how Action1 combines vulnerability detection, automated patching, and remote access capabilities in a single lightweight platform. This reduces tool sprawl and helps security teams respond quickly to emerging threats. I also value its focus on proactive risk reduction — especially automated patch deployment for third-party applications, which are often the biggest attack surface. The ability to prioritize vulnerabilities based on severity aligns well with modern risk-based security practices. Overall, Action1 supports a practical, efficient, and security-first approach, which strongly resonates with how I approach cybersecurity operations. **What do you dislike about Action1?** Here’s a balanced, professional response you can use (positive but honest — good for interviews or applications): While Action1 is very strong in patch management and vulnerability remediation, one area that could be improved is advanced customization and deep reporting capabilities for larger enterprise environments. Compared to some traditional enterprise tools, reporting flexibility and granular policy tuning can feel somewhat limited. Additionally, organizations with highly complex infrastructure or hybrid/on-prem legacy environments may require additional integrations or complementary tools to achieve full coverage beyond endpoint management. That said, these trade-offs are often the result of Action1’s strength — its simplicity and ease of deployment. For many organizations, especially those prioritizing speed, visibility, and efficient patching, the streamlined design is actually a major advantage. **What problems is Action1 solving and how is that benefiting you?** Action1 solves the critical problem of delayed patching and limited visibility across endpoints, which are two of the biggest contributors to security breaches. Many organizations struggle with knowing which devices are vulnerable, whether patches are successfully deployed, and how quickly they can remediate emerging threats. Action1 centralizes vulnerability detection, patch management, and remote endpoint control into a single cloud-based platform. For me as a Security Engineer, this directly benefits daily operations by providing real-time visibility into endpoint risk posture. Instead of manually tracking vulnerabilities or relying on multiple disconnected tools, I can quickly identify high-risk systems and remediate them through automated patch deployment. This significantly reduces our exposure window to known exploits. It also improves operational efficiency — less time spent on manual patch coordination means more time focusing on proactive security improvements, threat monitoring, and compliance initiatives (such as ISO 27001 and SOC 2 readiness). Overall, Action1 helps shift the security approach from reactive to proactive, which strengthens the organization’s overall security posture. ### 33. Seamless Endpoint Management with Action1 **Rating:** 5.0/5.0 stars **Reviewed by:** Shelumiel Gaius J. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Action1?** I love how Action1 allows us to maintain a record of our organization's PCs, especially for patch management, endpoint management, vulnerability detection, and ensuring all our PCs are up-to-date and secure. The ability to push important updates automatically to multiple devices with just a few clicks and to detect vulnerable or outdated machines is incredibly beneficial, especially for remote users. It saves us a lot of time. The end-to-end management through a web portal and a free tier for the first 200 computers is brilliant. One of the best values is the ability to remotely desktop and fix end-user issues, which is quite a helpful feature. The initial setup was pretty straightforward, and it's been a great addition to our tools alongside Microsoft Intune. **What do you dislike about Action1?** NA **What problems is Action1 solving and how is that benefiting you?** I use Action1 for patch management, endpoint management, and vulnerability detection, ensuring PCs are secure and up-to-date. It saves time by pushing updates automatically to multiple devices and assists with remote management, especially benefitting those in remote locations. ### 34. Customizable patch management with easy setup **Rating:** 5.0/5.0 stars **Reviewed by:** Tim H. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 05, 2026 **What do you like best about Action1?** I appreciate the good interface and customizability of Action1. It is very easy to personalize the platform according to the organization, for example by uploading a different logo and adding or customizing scripts. I also find it particularly helpful to have the ability to manage updates dynamically through groups to ensure they always arrive when needed. Additionally, the initial setup of Action1 was very easy; I was able to set it up quickly and get started right away. **What do you dislike about Action1?** It would be very nice to be able to connect my own OIDC service as a login source. I use Authentik and would be happy to be able to log in through it. There is a script for restarting Linux devices, but if I want to perform the restart via the GUI, it doesn't work. An integration with Docker would be very helpful. **What problems is Action1 solving and how is that benefiting you?** I manage devices at various locations and keep track of security vulnerabilities and patch status. ### 35. Streamlined Endpoint Management with Reliable Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Ajith V. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Action1?** I appreciate Action1 because it simplifies endpoint management by letting me monitor, update, and manage devices from one place. It's easy to use and navigate, sparing me from a steep learning curve. I find its reliable performance valuable as it saves time and boosts productivity by ensuring updates, monitoring, and remediation are smooth. The Action1 subreddit is a big plus for me, offering a platform where users can share experiences, ask questions, and discuss solutions. **What do you dislike about Action1?** Some features can take time to fully understand at first. The interface could feel more modern in certain areas. There are occasional minor delays or glitches during updates or heavy use. **What problems is Action1 solving and how is that benefiting you?** Action1 simplifies endpoint management by allowing us to monitor, update, and manage devices from one place. It makes patch management easier, reduces manual tasks, and improves security. Its easy-to-use interface saves training time, and reliable performance enhances productivity. ### 36. A Game-Changer for Small IT Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Josh A. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2026 **What do you like best about Action1?** I really appreciate Action1 for its automated patch management and vulnerability management. As a one man IT department in a small organization of about 100 people, having this kind of automation is a game changer. I love the ability to completely customize deployments, automations, and notifications. The remote desktop connections are great, and I find the online support library to be very impressive. It saves me a huge amount of time and effort since I can create custom deployments once and automate the process permanently. Setting it up was incredibly easy as well, allowing me to create a deployment package and automate the rollout effortlessly. Action1's affordability is a blessing for us, and I'm grateful for how accessible it makes these resources. **What do you dislike about Action1?** So far, nothing. Great support, great product, incredibly reliable. Zero complaints. **What problems is Action1 solving and how is that benefiting you?** I am a one man IT department for about 100 staff, so having Action1 automate patch and vulnerability management is a game changer. It allows me to create custom deployments once, saving a great amount of time and effort. It's affordable and crucial for us. ### 37. best solution I found for small businesses **Rating:** 5.0/5.0 stars **Reviewed by:** rob d. | it admin, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about Action1?** Action1 gives me real confidence that endpoints are truly patched—not just scheduled, attempted, or reported as compliant. What stands out to me is how the patching is automated in a way that actually works, especially for third-party apps, which is where most real-world vulnerabilities tend to show up. I also like the near-real-time visibility into what’s missing, what failed, and the reasons behind it, so I’m not left guessing. The reporting feels clear and honest, without “green checkmarks” that gloss over broken installs. On top of that, it’s cloud-native and essentially zero maintenance, so there’s no WSUS/SCCM/RMM babysitting. Overall, it strikes a good balance between control and simplicity: automation when I want it, and manual precision when I need it. **What do you dislike about Action1?** Remote login is sometimes slow and can lag. **What problems is Action1 solving and how is that benefiting you?** Action1 addresses unreliable patching and limited endpoint visibility by making updates fast, verifiable, and straightforward to manage. For me, it removes the guesswork—especially around third-party patches—by providing real-time insight into what’s actually been fixed, without requiring me to maintain servers or deal with complex infrastructure. ### 38. Seamless Device Management with Invisible Costs **Rating:** 5.0/5.0 stars **Reviewed by:** Yusuf S. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Action1?** I love the fact that Action1 offers 200 endpoints for free and the free part of it is actually true—there are no hidden fees. I feel like 200 devices is a lot for really getting the full usage out of an application. The setup was super easy; I just had to put a bunch of people in a group on Intune, download the MSI package, and add a few options like no restart and quiet, and it just works. It's great. **What do you dislike about Action1?** One of the things that I don't like is that we need to deploy custom scripts for letting users know that we are connected, as well as when we disconnect. It would be nice if we had some type of banner or some sort of remote management indicator that we are connected. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for role, patch, and inventory management across various devices, including external ones. It lets me manage devices remotely and handle custom and Windows app installations easily. ### 39. Efficient Patching with Stellar Simplicity **Rating:** 4.5/5.0 stars **Reviewed by:** Artur R. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Action1?** I like that Action1 performs its essential functions well without overcomplicating things with unnecessary features. The free tier is fantastic for smaller organizations, and it contributes to making everyone safer, which benefits all of us. I especially like the update rings feature, where updates are progressively rolled out in rings only once a certain number of successful updates have been completed. The installation process was nice and easy, with good documentation to help set everything up. **What do you dislike about Action1?** Overall it's pretty good but it would be nice to have a mobile app for those times when you are away from your desk or office and someone needs assistance. Getting back to your desk and PC may be inconvenient where a remote session via a mobile app may resolve the issue quickly. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for patch management and remote installations. It identifies endpoints missing updates and software vulnerabilities, enhancing our security. ### 40. Action1 has been the most useful tool I have used in my 30 year career! **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin O. | Technology director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 14, 2023 **What do you like best about Action1?** Action1 has been the most useful tool I have used in my 30 year career of teaching technology in a computer lab and the past 20 as the Technology Director. The ability to remote into an endpoint and resolve an issue quickly, the ability to push out patches and updates has been a lifesaver for me. I only started out using it this past winter - I only wish I had found out about it sooner!!! Thank you for a GREAT product! **What do you dislike about Action1?** There is no downside as far as I can tell! **What problems is Action1 solving and how is that benefiting you?** It is helping me help our users more efficiently and more quickly. I can quickly and easily patch devices or update software with minimal interaction. ### 41. Effortless Compliance and Update Management **Rating:** 5.0/5.0 stars **Reviewed by:** Agostino L. | Specialista IT, Networking e Cyber Security, Small-Business (50 or fewer emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Action1?** I like Action1 because it is very easy to set up and use, and it offers a ton of useful features. It gives us a centralized way to manage all updates for operating systems and third-party software, which is a big improvement over manually managing Windows updates and other software. Action1 is fully compliant with ISO27001, NIS2, GDPR, and SOC 2, helping us maintain high security standards essential for our requirements. It also provides a centralized dashboard for vulnerabilities and updates, which helps us support our company's regulations compliance like GDPR and NIS2. **What do you dislike about Action1?** It would be nice to have an option to group the vulnerabilities by software in the endpoint description instead of having all the CVEs. It's kind of cumbersome to see them all listed individually. A summary that highlights '1 software with critical vulnerabilities and 3 software with non-critical vulnerabilities' would be more helpful. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for automatic updates and vulnerability management, which centralizes control over OS and software updates, solving issues with outdated devices. ### 42. Easy to Setup with Excellent Automation Features, Needs Faster Console Refresh **Rating:** 5.0/5.0 stars **Reviewed by:** Rene B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 10, 2026 **What do you like best about Action1?** I like the ease of use; the console is very easy to navigate. It's easy to set up, and the automations are great. I can see what software is installed and easily remove software. Adding items to the repository is pretty easy. Also, I appreciate the remote desktop assistance feature. **What do you dislike about Action1?** Some of the things that could be improved are the console itself and the speed at which it refreshes from the clients. It's not always accurate and takes a while to display the right telemetry. It might be helpful for the console to alert users that it may take up to five to ten minutes, so there's no confusion about what's reported. Also, the reporting could improve. The navigation of the help desk site could be more streamlined for finding resources. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for inventory applications, remote desktop, and support. It simplifies software installation and removal, and the console is easy to navigate. Action1 replaced our remote assistance vendor, SolarWinds, and facilitates easy automation and remote desktop assistance. ### 43. Effortless Patch Management and Windows Updates in Just a Few Clicks **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Action1?** The ability to patch third-party software and update Windows with just a few clicks has easily made this my go-to tool for getting machines into compliance. It works right away, unlike Intune. I also like that I can run scripts, review the automation history, and watch automations run in real time, which makes it easier to see what’s happening as it happens. On top of that, being free for life for up to 200 machines is a huge plus and makes it the best RMM I’ve ever used. **What do you dislike about Action1?** The remote desktop features leave a lot to be desired. Latency is noticeable, and screen updates don’t feel as smooth or responsive as they should. Overall, the RDP experience could really use improvement. **What problems is Action1 solving and how is that benefiting you?** Updating my entire fleet, including 3rd party apps, through patch rings really makes my life easier. It’s also straightforward to see which vulnerabilities each machine has, along with the total count. Now I spend about five minutes on Monday instead of endless hours trying to get installation scripts working in Intune. Deploying Action1 through Intune was simple to set up initially as well. Another nice benefit is that it’s free for the first 200 machines, and I can revoke licenses to stay under that limit. ### 44. Effortless Compliance and Update Management **Rating:** 5.0/5.0 stars **Reviewed by:** Matt B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Action1?** I use Action1 to keep all my systems' third-party apps up to date for SOC2 compliance. It's a super easy quick software deployment tool that works well as a supplement for Intune. I love that it handles frequent browser updates because many users don't hit the "update" button or reboot often, saving me a lot of short calls to users. The ability to pick and choose who to update and when is fantastic as it allows me to stagger updates around big meetings, based on user feedback. I also use the remote desktop control feature a lot and appreciate that it connects with Intune for auto deployment. Starting for free was a big plus, and the initial setup was very easy as I just followed the instructions. I can confidently say I'd recommend it to a friend or colleague, rating it a 10 on the likelihood scale. **What do you dislike about Action1?** Maybe a little better way to see systems that are consistently failing on updates. Sort of like a red flag would be nice. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to keep all my 3rd party apps up to date for SOC2 compliance. It saves me from frequent short calls to users by handling browser updates and allows me to manage updates around users' schedules, avoiding conflicts with important meetings. ### 45. Perfect Fit for Small Business Patch Management **Rating:** 5.0/5.0 stars **Reviewed by:** Inam M. | IT Manager, Security and Investigations, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Action1?** I like that Action1 provides a platform for keeping almost all apps up to date, which is crucial for compliance and security. The pricing is a big plus for me, as it's free for 100 endpoints, making it perfect for a small business that can't afford all the IT tools larger companies use. I also appreciate the Patch Management feature, which allows me to automate updates for approved software on specific weekdays. The initial setup was very easy; I just deployed the Action1 agent from Intune to all endpoints and it has worked smoothly. **What do you dislike about Action1?** Sometimes manual approval of updates gets too repetitive. While I do want control for most updates, some such as Chrome and Edge are safe enough to have an auto-approval. An auto approval feature would be a nice to have. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for patch management, ensuring all software is up to date for compliance and security. It provides an interface to keep almost all apps updated and helps with remote monitoring. ### 46. Highly Effective Endpoint Management with Action1 **Rating:** 5.0/5.0 stars **Reviewed by:** Jason H. | Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Action1?** I use Action1 to manage updates and patching for my SMB's endpoints. I like that it provides visibility into what needs updating and what is still vulnerable. It offers a single location for managing all endpoints without having to touch each device manually. I also appreciate that it gives a list of all installed software for our endpoints, allowing me to review and ensure unauthorized software isn't installed. The initial setup was very easy, thanks to GPO, and setting up groups in Action1 was straightforward. I highly recommend Action1 and would rate it a 10 out of 10. **What do you dislike about Action1?** It would be nice to have a progress bar for the update tasks. It shows what it's working on but doesn't provide an idea of how long each update would take. Especially with larger updates, it would be nice to see the download or update installation progress. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to manage updates and patching for my SMB's endpoints, providing visibility into what needs updating and addressing vulnerabilities. It centralizes endpoint management, negating the need for manual handling and lets me review all installed software for unauthorized installations. ### 47. Effortless Deployment, Enhanced Security, Needs Better Support **Rating:** 5.0/5.0 stars **Reviewed by:** Aron K. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Action1?** I love Action1 for its ease of deployment, reliability, intuitive dashboard, and seamless third-party patching. It simplifies the complexity of manual patch management and complex setups. With Action1, I just deploy the agent and start improving my security posture. The 3rd-party patching process, which is usually challenging, becomes straightforward and efficient. What makes it very valuable to me is that it gives me a real-time overview of all vulnerabilities in my environment and I was able to set up the environment within just one hour. **What do you dislike about Action1?** Support is limited and responses sometimes are slow. **What problems is Action1 solving and how is that benefiting you?** I use Action1 for vulnerability and patch management, improving best practices, simplifying deployments, and accelerating patching. Its ease of deployment, reliability, and intuitive dashboard remove complexities, providing a real-time overview of vulnerabilities, making 3rd-party patching straightforward and boosting my security posture. ### 48. Comprehensive IT Solution with Free Endpoint Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2022 **What do you like best about Action1?** I really like that Action1 solves several problems for the small business I work with, such as providing updates and patches, remote helpdesk and maintenance, vulnerability monitoring, and inventory management. With Action1, I don't have to search for updates for various software and hardware. Accessing computers while staff are at lunch to fix issues and looking up serial numbers for warranty purposes is direct and easy. I also appreciate that all these uses work very well. One standout feature is that the first 200 endpoints are free, which is incredibly helpful when budgets are tight in IT. This feature allows for more flexibility in budgeting considerations. The initial setup of Action1 was very easy and user-friendly. It's also very fully featured, so I can focus only on the immediate needs without diving deeply into all the capabilities. I've paid for Action1 in the past and will likely do so again because it is so valuable. I want Action1 to succeed and support it since it has provided such valuable services. **What do you dislike about Action1?** Some major and frequent updates are not built in for quick rollout. We've developed scripts to install some Autodesk updates, but it doesn't work for all the Autodesk updates. It would be helpful for Action1 to partner with Autodesk to the extent that all (many and frequent) updates are built-in to the software repository. **What problems is Action1 solving and how is that benefiting you?** I don't need to search for updates, can access computers remotely, and manage inventory easily. Action1 is budget-friendly with 200 free endpoints, adding flexibility for small businesses. ### 49. Efficient Vulnerability and Patch Management with Minor Remote Support Hiccups **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit P. | Senior Manager IT , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Action1?** I started using Action1 a few months ago, and I am happy with its capabilities. The tool can be managed by the IT team without requiring highly skilled personnel, and the user interface is very user-friendly. Once you install the agent on any endpoint, it starts to sync and push data to the console efficiently. I like the comprehensive device controls available for applying patches and the overall effectiveness of the UI. Action1 helps identify vulnerabilities quickly and allows me to fix them by applying patches. Features like taking endpoint remote access, managing scheduled reboots, auto remediation, and obtaining valuable reports for compliance are really helpful. Additionally, the initial setup was good and quick. **What do you dislike about Action1?** I find it lagging in Remote support, especially since the screen doesn't refresh quickly when taking remote access. There is also a lack of filters on the vulnerabilities and patches screen to filter with device groups and export the filtered data in CSV. Additionally, Action1 is not helping to remediate or manage Linux-based workloads. **What problems is Action1 solving and how is that benefiting you?** I use Action1 to identify vulnerabilities and missing patches across endpoints, apply patches, and manage device inventory. It provides endpoint remote access, schedule management, auto-remediation, and valuable compliance reports. Its user-friendly UI and ease of management without needing a highly skilled team are great benefits. ### 50. Great Patch Management Tool with Room to Improve on Remote Access **Rating:** 4.0/5.0 stars **Reviewed by:** Humam A. | System Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Action1?** I like that Action1 offers full functionality for the first 200 endpoints at no cost, making it very practical for MSP use and smaller environments. The platform is straightforward to use, especially for patch management and remote scripting, which saves us time in daily operations. I appreciate how responsive the development team is to community feedback, with frequent updates that are clearly aligned with real user needs. The patch management feature is great as it allows us to automate updates across multiple customer environments, providing clear visibility into missing patches. The remote scripting feature is valuable for quick fixes and repetitive tasks, allowing me to run scripts across multiple endpoints without the need for full remote sessions. The initial setup of Action1 was very straightforward, with quick deployment and simple agent installation, enabling us to manage endpoints almost immediately without complications. **What do you dislike about Action1?** The remote desktop feature can be slow and laggy at times, especially compared to dedicated remote access tools, which can impact troubleshooting efficiency. It would also be beneficial to have connection options beyond the web interface, as a standalone client or alternative access method could improve performance and usability. **What problems is Action1 solving and how is that benefiting you?** Action1 automates patch management, keeping endpoints consistently updated without manual effort. It provides clear visibility into missing patches and speeds troubleshooting with remote scripting, saving time. It's straightforward to use, offers essential features for small environments, and has a responsive development team. ## Action1 Discussions - [Asking for patch management](https://www.g2.com/discussions/asking-for-patch-management) - 1 comment, 1 upvote - [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment - [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment - [View Action1 pricing details and edition comparison](https://www.g2.com/products/action1/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-23+04%3A41%3A00+-0500&secure%5Bsession_id%5D=72705c23-5d7f-4347-ab08-7b9735ba9cfb&secure%5Btoken%5D=758c13f47d6a2e4603f949877ba2b00d7aa63207f9573108b14bc55009994c45&format=llm_user) ## Action1 Integrations - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - [Active Directory Domain Controller 2019](https://www.g2.com/products/active-directory-domain-controller-2019/reviews) - [ActiveDirectory Domain Controller for Windows 2016](https://www.g2.com/products/activedirectory-domain-controller-for-windows-2016/reviews) - [Azure Active Directory Domain Services](https://www.g2.com/products/azure-active-directory-domain-services/reviews) - [Bluebeam](https://www.g2.com/products/bluebeam/reviews) - [Cisco Duo](https://www.g2.com/products/cisco-duo/reviews) - [ConnectWise PSA](https://www.g2.com/products/connectwise-psa/reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) - [InsightVM (Nexpose)](https://www.g2.com/products/insightvm-nexpose/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - [Microsoft Power Automate](https://www.g2.com/products/microsoft-power-automate/reviews) - [Microsoft Project & Portfolio Management](https://www.g2.com/products/microsoft-microsoft-project-portfolio-management/reviews) - [Microsoft SQL Server](https://www.g2.com/products/microsoft-sql-server/reviews) - [n8n](https://www.g2.com/products/n8n/reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Paessler PRTG](https://www.g2.com/products/paessler-prtg/reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Snipe-IT](https://www.g2.com/products/snipe-it/reviews) - [Tenable Nessus](https://www.g2.com/products/tenable-nessus/reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) - [Visual Studio Code](https://www.g2.com/products/visual-studio-code/reviews) - [Wazuh](https://www.g2.com/products/wazuh/reviews) - [Windows Server](https://www.g2.com/products/terracloudx-windows-server/reviews) - [Zabbix](https://www.g2.com/products/zabbix/reviews) ## Action1 Features **Inventory Management - Remote Monitoring & Management (RMM)** - Device Management - Asset Management - ITIL Policy Compliance **Administration** - Screen Sharing - Unattended Remote Access - Multi - Session Handling - Multi-Monitor Support **Generative AI - Autonomous Endpoint Management** - Behavioral Analysis - Adaptive - Predictive **System Control** - Device Control - Web Control - Application Control - Asset Management **Monitoring and Management** - Remote Monitoring - Asset Tracking - Application Deployment - Patch Management - Asset Tracking **Maintenance** - Remote Reboot **Monitoring and Management - Autonomous Endpoint Management** - Patch Management - Oversees - Self-Healing - Centralized Dashboard **IT Operations & Workflow - Remote Monitoring & Management (RMM)** - Workflow Management **Security Management** - Compliance **Service Management** - Remote Access - Service Management (Issue Prioritization) - Ticketing **Security** - Data Encryption - Compliance **Device Support** - Mobile Device Access - Multi-Platform Support **Agentic AI - Remote Monitoring & Management (RMM)** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Performance** - Reporting **Administration** - Usage Information - Integrations - Diagnostics - Unattended Access **Platform** - Cross-Platform Access - Mobile Device Access - Applications Management - Remote Device Control **Security** - Remote Wipe - Device Management ## Top Action1 Alternatives - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - 4.7/5.0 (4,261 reviews) - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,118 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) - 4.5/5.0 (1,077 reviews)