G2

AN

André N.

Financial manager-Business Analyst

Small-Business (50 or fewer emp.)

2/9/2024

"A godsend for someone like me who needs to run several departments alone"

4.5/5

What do you like best about Action1?

The basics are easy to use, good overview of all clients and A lot of Features, some of them I still need to discover :) Free for first clients Very, very easy implementation. Just install the client on notebooks and don't look back! Review collected by and hosted on G2.com.

What do you dislike about Action1?

More advanced features are not directly visible, but I think it cannot be avoided because of the many features Action1 provides Review collected by and hosted on G2.com.

What problems is Action1 solving and how is that benefiting you?

I work in a healthcare environment with people who know nothing of IT. We don't have the size to have our own IT department with servers. Employees need to be able to help people as quickly as possible. So having the option to remote support their laptops without any fuss is important. I used a different (paid) software previously with the need to patch to new versions and so on. Now I can just press a button from the management console of Action1 and connect within seconds, without the need to explain to employees what to do. AVG is important, so installed software needs to be up to date. Now I can see who to address or just update remotely. The risks of unpatched software and the ability to remediate them is a great option too. Review collected by and hosted on G2.com.