Verified User in Automotive

Mid-Market (51-1000 emp.)

1/26/2024

"Awesome patch management and Vulnerability assessment tool"

5/5

What do you like best about Action1?

Action1 has changed the way that I patch, run scripts, and maintain Windows machines. Gone are the days of maintaining a finicky WSUS server or relying on GPO's to try and manage Windows PC security patching. Action1 makes both Windows security and third party software updates easy! Implementation was a breeze with great documentation provided by Action1. The Action1 RMM software is affordable, and a great value when comparing against other RMM tools that I have used in the past. In my experience support was quick to respond with any questions that came up along the way. Review collected by and hosted on G2.com.

What do you dislike about Action1?

Action1 is newer than some of the other RMM's in the market, and they are actively developing the RMM tool to add additional features, the ease of use and functionality are preferred over some of the other RMM tools I have used in the past. Review collected by and hosted on G2.com.

Action1 Reviews & Product Details

Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.

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Seller

Action1

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Action1 Community

Languages Supported

English

Product Description

Action1 reinvents patching with an infinitely scalable, highly secure, cloud-native platform configurable in 5 minutes — it just works and is always free for the first 200 endpoints, with no functional limits. Featuring unified OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment with no VPN needed, it enables autonomous endpoint management that preempts ransomware and security risks, all while eliminating costly routine labor. Trusted by thousands of enterprises managing millions of endpoints globally, Action1 is certified for SOC and ISO 7001. The company is founder-led by industry veterans Alex Vovk and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company.

Overview by

Elina Safargulova

Pricing

Pricing provided by Action1.

First 200 Endpoints Free - No Feature Limits

Starting at $0.00

200 endpoints FREE forever

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Action1 Integrations

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Verified by Action1

Action1 Media

View vulnerabilities, missing updates, installed apps, and more on the state of your endpoints with a single dashboard.

Drill down into CVEs identified within your enterprise network.

Manage updates for OS and third-party applications and automate patch deployment.

Manage third-party apps and keep them updated through the secure and reliable Action1 Software Repository.

View all third-party apps installed on your endpoints, remove unwanted apps, install new ones, and manage updates for them.

Manage computers remotely: run scripts, reboot machines, install missing updates, access desktops, and more.

Action1 reinvents patching with an infinitely scalable, highly secure, cloud-native platform configurable in 5 minutes — it just works and is always free for the first 200 endpoints, with no functional limits. Featuring unified OS and third

Official Downloads

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Action1 Solution Brief

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Hunter H.

System Engineer

Mid-Market (51-1000 emp.)

11/20/2025

"Effortless Deployment and Reporting with Action1"

4.5/5

What do you like best about Action1?

Honestly, a great tool. Super easy to navigate, and decent reporting.

Super easy to deploy software and upload your own. They have a large repository to select from, and do updates!

Similarly easy to deploy out scripts and update script libraries.

With the new Linux integrations, I only see good things in the future for this tool.

I use it extensively in my home lab and home machines, as well as at my day jobs on enterprise devices. Review collected by and hosted on G2.com.

What do you dislike about Action1?

Not much, and definitely no deal-breakers. Reaching a bit on these, but just the headaches/thoughts I/we've had:

There are a few downsides to the vulnerability tracking, but this is comparing it to something like Tenable. However, Action1 is not a vulnerability mitigation/response tool. For the software and OS vulnerabilities it tracks, it does a fantastic job.

I think if the Windows server OS patching were more separated from the Windows endpoint OS patches, it would have better cohesiveness. -- ie, having Windows Server 2022 updates different than Windows 22h2 update just for clarity. Review collected by and hosted on G2.com.

What problems is Action1 solving and how is that benefiting you?

We had a gap in our patch management, and coming from an outdated, on-prem solution, Action1 is a breath of fresh air. Being able to track and patch each tenant separately, while sharing overall policies and having the option to drill down to tenant/group only configurations and reporting, is a great function. Review collected by and hosted on G2.com.

Mohd H.

Computer Engineer

Information Technology and Services

Small-Business (50 or fewer emp.)

8/25/2022

"Effortlessly Manages Our IT Needs, Perfect Score!"

5/5

What do you like best about Action1?

I love how Action1 enables seamless software deployment and patching, effectively allowing me to manage these processes without any hitches. The ability to automate script deployments, either scheduled or on-demand, adds immense flexibility and power to my workflow. I get comprehensive reports, which makes the monitoring process straightforward and efficient. The fact that Action1 integrates most of the tools I need to manage my fleet into a single solution is incredibly convenient, eliminating the need for multiple platforms and simplifying my management tasks. Additionally, the initial setup of Action1 was super easy, which saved me a lot of time and trouble, allowing me to focus more on my core tasks. I have faced no issues with Action1; it perfectly fulfills my requirements. Such reliability and ease of use make it a product I would confidently recommend to others. Review collected by and hosted on G2.com.

What do you dislike about Action1?

Nothing Review collected by and hosted on G2.com.

Robert Q.

Systems Engineer

Mid-Market (51-1000 emp.)

11/12/2025

"Outstanding Endpoint Management with a Generous Free Tier"

5/5

What do you like best about Action1?

Action1 is a strong cloud-native endpoint management and patching platform that shines for teams focused on fast, reliable remediation. Setup is simple: deploy the agent and you get risk-based OS and third-party patching, inventory, compliance reporting, and browser-based remote desktop (attended/unattended). The standout is its free forever tier for up to 200 endpoints with full features—great for small orgs or pilots. Recent Intune integration fills Microsoft’s third-party patching gaps, and the vendor backs things with SOC 2 Type II and ISO/IEC 27001:2022.Bottom line: if patching and visibility are your top priorities—especially in Microsoft-centric environments—Action1 is an easy recommend, and the free tier makes it a low-risk trial. I use this tool daily and the customer support is phenomenal. Review collected by and hosted on G2.com.

What do you dislike about Action1?

Pricing above 200 endpoints isn’t public, and while remote access is convenient, heavy helpdesk users may still want a specialist tool. Review collected by and hosted on G2.com.

Response from Kimberly Gonzales of Action1

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Hi Robert,

We're delighted to hear that you have found success with Action1 and that our customer support has been phenomenal to you. We appreciate your feedback and look forward to continuing to support your organization!

Mohsin A.

Infomation Security Engineer

Mid-Market (51-1000 emp.)

9/29/2025

"Best Patch Management Tool"

5/5

What do you like best about Action1?

Action1 provides a simple yet powerful way to manage patching across multiple devices. The dashboard is intuitive, and real-time reporting makes it easy to track compliance. Automated patch deployment saves a significant amount of time compared to manual updates, and scheduling patches is seamless. The cloud-based setup also means there’s no need to maintain on-premises infrastructure.It also help to mange in envirment in group like Staging ,Production. Review collected by and hosted on G2.com.

What do you dislike about Action1?

While Action1 is highly efficient, there can be occasional delays in synchronizing endpoints, especially in environments with unstable internet connections. The reporting features, though detailed, could benefit from more customization options. Expanding integrations with other security and IT tools would also make it even more versatile.I also think that remote desktop option should not be given this will be the cause of breach in my point of view. Review collected by and hosted on G2.com.

What problems is Action1 solving and how is that benefiting you?

Writing

Action1 is solving the challenge of keeping all endpoints up to date with the latest patches and security updates, especially in a distributed environment. It eliminates the manual effort of checking each system, ensuring faster remediation of vulnerabilities. By automating patch deployment, it reduces the risk of unpatched systems being exploited and improves overall compliance. This not only saves time for the IT team but also strengthens our organization’s security posture. Review collected by and hosted on G2.com.

Chris P.

Director of Information Technology

Mid-Market (51-1000 emp.)

11/4/2025

"Effortless Setup and Patch Management, But Remote Desktop Can Be Laggy"

5/5

What do you like best about Action1?

It was very easy to get up and running, and offering up to 200 hosts for free makes this a no-brainer. Deploying the agent via GPO was very easy and now I have all of my endpoints running and letting me have full visibility on our patch management. I also use the remote desktop solution almost daily with my users for providing support in real time. Review collected by and hosted on G2.com.

What do you dislike about Action1?

I do find the remote desktop solution to be slow and laggy, much slower than using RDP within the network. Review collected by and hosted on G2.com.

What problems is Action1 solving and how is that benefiting you?

I now have full visibility into patches and updates on my fleet of endpoints, including Windows updates and application updates. Knowing the scope of vulnerabilities is critical in maintaining security and assuring privacy for our patients (dental clinic setting). it also makes it easy to collaboratively support my users with the remote desktop solution. I like that the users can show me the problem rather than just describing it for me. It has saved me probably a week's worth of hours in this quarter alone. Review collected by and hosted on G2.com.

Response from Kimberly Gonzales of Action1

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Hi Chris,

Thank you for sharing your feedback. We are glad to hear that you found the setup effortless and that Action1 has given you visibility into patches and updates. We understand the importance of a reliable remote desktop solution and are actively working to address any performance issues.

Chris E.

Senior Network Technician

Small-Business (50 or fewer emp.)

10/30/2025

"Intuitive Layout Makes Everything Effortless"

5/5

What do you like best about Action1?

The layout. Everything is intuitive. Approving updates is easy, the scheduling is easy to do. I can have my computers reboot on a schedule after the updates are applied so they can get the next round of updates and move on. I haven't played with the scripting much because I manually set up each computer before installing Action1. I use Action1 for patch management. Organizing the computers into groups is easy. It's very fun to use. Review collected by and hosted on G2.com.

What do you dislike about Action1?

I tried to script something and it failed without good information to troubleshoot. It's not that big of a deal but since the first 200 computers are completely free, I can get support if I needed. I can't think of a single feature that I don't like. Review collected by and hosted on G2.com.

Everton Karl G.

System Administrator

Small-Business (50 or fewer emp.)

10/22/2025

"Don't sleep on this gem!"

4.5/5

What do you like best about Action1?

The third-party patching and vulnerability management are pretty good. I've used Qualys, Automate and Kaseya, so I have a bit of comparative experience.

Detection is precise, and deployments are reliable. After 26 years in tech, I’ve tried many RMM tools that are 2-3 times pricier but don’t perform any better.

The interface is easy to use for any level of sysadmin. The custom automation feature is pretty good if you can script even a little.

Rolling it out is easy, with a ton of options to suite whomever.

The reporting meets the needs of C-Suite type reports.

It's very set it and forget it which I like. Review collected by and hosted on G2.com.

What do you dislike about Action1?

Built-in automations are limited, so get learning to script a little better than you do!

The alerting system also feels underdeveloped and could use enhancement. These aren’t dealbreakers, but they show that the platform is still maturing. Review collected by and hosted on G2.com.

saiteja s.

Security Administrator

Small-Business (50 or fewer emp.)

10/30/2025

"Excellent Free MDM with Remote Support, But Needs Remote Wipe Feature"

5/5

What do you like best about Action1?

The best MDM with free features.

I like the remote screen share feature a lot because our clients haven't been able to remediate some issues, so we used this feature and remediated the vulnerabilities. Review collected by and hosted on G2.com.

What do you dislike about Action1?

we are missing the remote wipe feature.

For example, if any employee loses their laptop, we want to wipe the entire laptop's details so no data will be lost/theft Review collected by and hosted on G2.com.

What problems is Action1 solving and how is that benefiting you?

Action1 helps us easily manage and monitor all our endpoints from one place. It saves time by allowing remote software updates, patching, and troubleshooting without needing to access each device manually. The automation features reduce routine IT work and improve overall security. It also helps us quickly respond to vulnerabilities and keep systems compliant. The cloud-based dashboard is simple to use and gives a clear view of device health. Overall, it makes endpoint management faster, easier, and more reliable. Review collected by and hosted on G2.com.

Daniel H.

IT Manager

Small-Business (50 or fewer emp.)

9/24/2025

"A platform I was looking for."

5/5

What do you like best about Action1?

The platform not only allows me to automate patch management, but also provides valuable insight into what is happening with my devices. The fact that it is free for up to 200 devices makes it ideal for my small, independent school. Review collected by and hosted on G2.com.

What do you dislike about Action1?

As I am using it for not a long time, I cannot find anything yet, maybe except failing to deploy new software through the platform. So fat, it didn't work in most cases and I would love to kow why. Review collected by and hosted on G2.com.

What problems is Action1 solving and how is that benefiting you?

Action1 solves my biggest time consumer - patch management. IT would take me ages and physical presence to first check, what needs patching, then swithc the devices on and finally pushing patches to all of them. Now, with automation scheduled and timeout set to a couple of days I know the patches will be applied even to laptops. Review collected by and hosted on G2.com.

Brandon F.

Technology Director

Mid-Market (51-1000 emp.)

10/6/2025

"Patching Endpoints Made Easy: My Hands-On Experience with Action1"

5/5

What do you like best about Action1?

What I find most helpful about Action1 is that the first 200 endpoints are free. As the Technology Director for a small nonprofit private school, I have to be very mindful of our budget. I was specifically searching for a free solution for patching computers, and that's when I discovered Action1. Since I manage fewer than 150 devices, the platform is completely free for my needs and I use it daily, whether it's patching endpoints, upgrading devices to Windows 11, or using the remote desktop feature. Setting it up was also very straightforward—I was able to deploy the agent to all my devices using Group Policy. For small organizations like mine, Action1 has truly been a lifesaver. Review collected by and hosted on G2.com.

What do you dislike about Action1?

Although I don't have many macOS devices in my network, I do have a few, and while I can use Action1 to patch my Macs, I find it less robust compared to patching my Windows machines. The remote desktop feature does function, but its capabilities are quite limited. For example, I can't transfer files from my computer to the target device through Action1, so I have to rely on another program for that task. Additionally, if the target device uses a second monitor, I can't simply scroll between screens; instead, I have to click a button to switch views. One more issue is that Action1 logs me out more frequently and sooner than I would prefer. Review collected by and hosted on G2.com.

What problems is Action1 solving and how is that benefiting you?

Action1 is helping me patch my computers on my network as they were extremely far behind on updates. It's also assisting me with moving my Windows 10 devices to Windows 11. Since I have less than 200 endpoints, all of this is being done for free so its also helping me save money. Lastly, being able to do all of this remotely has been a huge help. I'm a one man team so touching every device is time consuming. Action1 allows me to save some walking and do it from my office without breaking a sweat. Review collected by and hosted on G2.com.

Response from Kimberly Gonzales of Action1

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Hi Brandon,

We're happy to hear that Action1 has been instrumental in helping you patch your computers and upgrade your Windows devices. We appreciate your feedback about the limitations you've experienced with patching macOS devices and the remote desktop feature. We're continuously working to improve our platform, and your input will be taken into consideration as we strive to enhance the user experience for all our customers.