---
title: Action1 Reviews
meta_title: 'Action1 Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 1075 reviews by the users' company size, role or industry
  to find out how Action1 works for a business like yours.
aggregate_rating:
  rating_value: 4.9
  review_count: 1075
  scale: '5'
date_modified: '2026-06-28'
parent_category:
  name: Vulnerability Management
  url: https://www.g2.com/categories/vulnerability-management
---

# Action1 Reviews
**Vendor:** Action1  
**Category:** [Patch Management Software](https://www.g2.com/categories/patch-management)  
**Average Rating:** 4.9/5.0  
**Total Reviews:** 1,075
## About Action1
Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company.



## Action1 Pros & Cons
**What users like:**

- Users value the **ease of use** of Action1, finding setup quick and management simple for their systems. (375 reviews)
- Users value the **effective patch management** of Action1, significantly easing their endpoint management challenges and increasing reliability. (330 reviews)
- Users find Action1&#39;s **easy setup** and configuration process to be seamless and hassle-free for managing updates. (225 reviews)
- Users value the **effortless software deployment** capabilities of Action1, ensuring seamless updates across all devices. (212 reviews)
- Users love the **automation capabilities** of Action1, allowing seamless server updates and efficient endpoint management. (205 reviews)
- Users value the **ease of updates and vulnerability management** , highlighting automation and excellent dashboard features for quick insights. (180 reviews)
- Users find **deployment extremely easy** with Action1, appreciating the straightforward installation and powerful features from the start. (177 reviews)
- Software Updates (144 reviews)
- Simple (143 reviews)
- Patching Efficiency (131 reviews)

**What users dislike:**

- Users note the **absence of a Linux agent** , limiting functionality for those using Linux servers or clients. (171 reviews)
- Users find the **remote access issues** in Action1 frustrating, citing slow connections and a need for feature improvements. (111 reviews)
- Users note some **feature limitations** in Action1, including organization and reporting issues, impacting overall effectiveness. (73 reviews)
- Users find the **reporting and user-friendliness** of Action1 lacking, affecting overall efficiency and usability. (72 reviews)
- Users find that **improvement is needed** in report usability and automation logging for better experience. (71 reviews)
- Users express frustration with the **feature issues** in Action1, particularly regarding offline capabilities and complexity in reporting. (57 reviews)
- Users face **limited compatibility** with Action1, particularly for MacOS and Linux, affecting their overall experience. (52 reviews)
- Limited Features (46 reviews)
- Patching Issues (43 reviews)
- Users face occasional **update issues** with Action1, such as failed policy applications and annoying update prompts. (41 reviews)

## Action1 Reviews
  ### 1. Action1 Delivers Incredible Value: Free Endpoints, Affordable Scaling, and Phenomenal Reporting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ryan H. | Owner / Operator, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2026

**What do you like best about Action1?**

I’m fairly new to using it; however, I’m absolutely blown away by how many no cost endpoints you can have. Also, the cost once you exceed those limits is very affordable. My one meeting with the representative from Action1 was amazing! They were so helpful and genuinely caring. They help you grow, so you can grow with them. The custom reporting and scripts are phenomenal, and they make it easy to add anything extra that isn’t already included in the plethora of options in place. Without a doubt, I’ll be a client for a very long time, and I trust the product completely for use with my clients. A+

**What do you dislike about Action1?**

Honestly, I haven’t found any downsides so far. It’s very easy to use and set up, and I’m super impressed with how customizable and powerful it is.

**What problems is Action1 solving and how is that benefiting you?**

Complete software stack vulnerability patching for Windows and Linux, not just OS updates. It also provides easy, unattended access so I can assist clients remotely when needed. Asset management and reporting are solid, with customizable email alerts. Silent software removal and installation make management straightforward without interrupting end users. Plus, there’s much more I haven’t had a chance to explore yet.

  ### 2. Effortless Software Management with Robust Remote Installation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christopher W. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 08, 2026

**What do you like best about Action1?**

I like that it also allows me to keep track of third-party software installations and updates and even has a large library of our LOB application stack already configured for updating / installation. In addition, I can securely and remotely install new programs as our users require them without giving them admin rights to their workstation(s)

**What do you dislike about Action1?**

I haven't found anything I dislike so far

**What problems is Action1 solving and how is that benefiting you?**

Many of our users have our phone software installed on their laptops so they don't need to be tethered to a desk to take phone calls. Action1 already had this program available for installation and updates were preconfigured saving me time in deployment when imaging new devices. In another instance, a user was having issues with PDF files not rendering properly in Edge - Action1 allowed me to quickly install Adobe Reader DC on this user's PC, connect to their PC remotely and set default file actions for opening PDF files - All this was done very quickly without having to drive 9 hours to see the individual user's PC.

  ### 3. Fast, Straightforward Patching and Onboarding with Action1.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chris A. | Digital Services Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 18, 2026

**What do you like best about Action1?**

It’s straightforward to use, with a low learning curve for getting to grips with the system. Performance is really fast, and it’s easy to get your devices up to date in a short time frame. We were fully patched within 8 days, even with a mix of part-time and WFH endpoints. Onboarding was also very straightforward: we deployed the agent via InTune and were up and running quickly. For us, staying below the 200-endpoint marker made it a no-brainer; we’ll cross that threshold fairly soon, but the cost still feels very competitive.

**What do you dislike about Action1?**

The only issue I’ve run into is getting “stale” devices (for example, when a user is on holiday or otherwise absent) updated. The stored “last seen” value updates, and those endpoints then drop out of the dynamic group I created before the automations have a chance to run. That said, it was easy enough to use the script tools to design a workaround. Other than that, I haven’t found anything else to dislike.

**What problems is Action1 solving and how is that benefiting you?**

It has given me complete control over patching and software deployment and gives me all the detail I need to keep the endpoints vulnerability free. It makes a great companion to InTune and fills in several "holes" in deploying updates and security or ASR rules. The scripting library is a fantastic tool.

**Official Response from Kimberly Gonzales:**

> Hi Chris, 

Thank you for sharing your positive experience with Action! We're thrilled to hear that you found the onboarding process straightforward and the performance fast. We appreciate your feedback as we are constantly looking to improve our system. Thanks again for choosing Action1! 

  ### 4. Action1: Free, Powerful Device Management with Fast, Frictionless Deployment

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jonathan  B. | IT Admin, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 25, 2026

**What do you like best about Action1?**

Action1’s greatest value is that it offers a basic yet powerful suite of tools at no cost. For small and medium-sized businesses that may not be able to afford a traditional EMS, Action1 meets essential needs with fast, simple deployment and makes managing company devices much easier. The agent deployment is practically friction-less and so easy you can do it in a variety of ways whichever meets your needs.

**What do you dislike about Action1?**

It’s hard to dislike anything about it, considering it’s free. If I had to point out one area to improve, it would be to make the pre-packaged software selection more extensive. Several popular apps, like Notion, aren’t included by default.

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps us solve a range of problems, such as keeping an inventory of active computers, generating reports on their hardware and software, auditing and reviewing issues through scripts, deploying apps and packages, and overall significantly increasing our control over our computers.

**Official Response from Kimberly Gonzales:**

> Thank you for your review! We're pleased to hear that Action1 is helping you solve various device management challenges and increasing your control over your computers. 

  ### 5. Very effective and seamless RMM for everyone

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mohamed Akbar Ali . | CTO, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 02, 2023

**What do you like best about Action1?**

I’ve actually been using Action1 for several years now to manage my endpoints, and it’s one of the few tools in my stack that I haven't felt the need to replace. When I first started with it, I just needed a better way to handle patching, but it’s grown into my go-to for remote support and software deployment across all my sites.

What’s kept me around for years is the reliability of the agent. I've managed hundreds of endpoints through this platform and the automated patching for third-party apps is just solid—it saves me hours of manual work every week. Even as they’ve added more features, the interface has stayed clean and hasn't become "bloated" like some of the other legacy RMM tools I used to use. If you want something that actually scales and doesn't give you constant headaches with broken updates, Action1 is it.

**What do you dislike about Action1?**

A mobile app would be great for IT pro who are on the move and more linux funtionality on the web based 

**What problems is Action1 solving and how is that benefiting you?**

It basically covers almost everything needed for a IT person or MSP to help support their clients or even for self based business

  ### 6. Amazing, Easy-to-Use Patch Management Across Windows, Mac, and Linux

**Rating:** 5.0/5.0 stars

**Reviewed by:** John F. | Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 16, 2026

**What do you like best about Action1?**

This is a seriously amazing solution, directed, accurate, easy to use and does EXACTLY what is required ... and nothing else!

If you need a patch management system, and have multiple sites and / or no HQ (or even if you do of course) every computer, wherever it is, can be managed, monitored, kept bang up to date with prioritised risk based analysis of ever bit of software and operating system on the computer. It covers Windows, Mac and Linux.

I cannot remember the last time I saw a product this easy to use that did such a perfect job - except Sepio Cyber of course, that goes without saying; but they do for hardware what this does for software!

**What do you dislike about Action1?**

Literally nothing. Most companies diversify, spread and sprawl into areas where they're not required and water down the quality solution. I have seen the roadmap - these guys are keeping this bang on point!

Please don't get take over my asset stripping venture capitalists and burn this amazing focus!

**What problems is Action1 solving and how is that benefiting you?**

100% awareness of all installed software on all computers in a very diverse workforce.

All patch requirements, for all software, the ability to easily remove any unrequired software and / or patch or upgrade it.

Remote support (with admin privileges if required).

All of this without VPN but WITH security.

Use it to meet NIS-D, ISO27001 or UK Cyber Essential Plus requirement 100% in the patching and software management controls.

  ### 7. one of the best update tools I have used

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy M. | Director of IT, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2024

**What do you like best about Action1?**

Well to start its free for me.   I have less than 100 endpoints and its totally free and fully featured.  Its automated, cloud-native patch management that covers Windows and third-party applications without requiring a VPN.  The intuitive UI, and integrated remote access, allowing for rapid vulnerability remediation and easy deployment of software to distributed, remote teams.  Implementation was ease.  it is used frequently.

**What do you dislike about Action1?**

I wish it would let me use it for my personal and family.   I could protect them.  The lack of native Linux/macOS support, inconsistent remote control performance, and complex scheduling. Slow file transfers, limited reporting, and UI navigation issues.  Customer support needs improved.

**What problems is Action1 solving and how is that benefiting you?**

We needed a good update process as we migrated to 100% SaaS platforms.   We do not have an on premise or cloud hosted option we can leverage.  Action1 solves critical endpoint management issues by providing a cloud-native platform that automates patching for OS and third-party apps, offering 360-degree visibility, and securing remote workforces without VPNs

  ### 8. Automation Ease and Time Efficiency with Action1

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kevin M. | Service Desk Technician II, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 27, 2026

**What do you like best about Action1?**

I use Action1 in my home-lab-turned-production environment to manage my mixed environment of Linux, Windows, and MacOS for patching and vulnerabilities. Action1 has saved me an incredible amount of time and worry by automating critical update downloads and installation. I love the main dashboard as it provides a lot of critical information in a clean, easy-to-digest manner, letting me know right away the current status of patching, outstanding vulnerabilities, and overall compliance. I particularly appreciate Action1's automation feature, which has taken out the worry when it comes to time-critical patches. I have created automation that checks for critical/important patches twice a day and applies them as necessary, with configuration to reboot off-hours. The initial setup was extremely easy; I used Group Policy to deploy the agents to my Windows devices without any issues and manually deployed via the 'unintended' install for a few Linux machines, which also went smoothly.

**What do you dislike about Action1?**

I do wish in the vulnerabilities section I had a way to note the various CVE's with why they are still outstanding. For instance, I have a server reporting unresolved CVE's, however, they are pending a software update from the vendor. I'd like to be able to note that for reporting. Perhaps another column with a 'notes' section, or even a drop down that lets me add tags (For example, CVE-XXX-XXX is due to Veeam hasn't released an update).

**What problems is Action1 solving and how is that benefiting you?**

I use Action1 to manage patching and vulnerabilities across a mixed environment. It saves me time by automating critical updates and installations. The dashboard provides critical information clearly, showing me patching status, vulnerabilities, and compliance at a glance.

  ### 9. Facilitate Remote Management with Efficiency

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alexandre B. | Analista de suporte técnico, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 09, 2026

**What do you like best about Action1?**

I like that Action1 is practical and simple to install, without needing practically any configuration to work as expected, which is simply fantastic. It is very easy to set up, just create the account, install the agent, and it's already working. It saves me the work of manually updating 30 servers, allowing me to do all the management remotely, which saves me time in managing the machines. Additionally, for new machines, I can create and deploy scripts that automate the installation of other necessary agents on the machines.

**What do you dislike about Action1?**

I believe that managing one's own software repository could be simpler to use. I would like it to be possible for users to install or remove software, and to more accurately check which user installed any software.

**What problems is Action1 solving and how is that benefiting you?**

Action1 saves me the work of manually updating 30 servers and allows remote management. It saves time in managing the machines and automates installations with scripts, being practical and simple to install.

  ### 10. Lightweight, Easy-to-Use RMM with Ruthlessly Effective Patching

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2026

**What do you like best about Action1?**

It’s a lightweight agent with an easy-to-use interface, which makes it especially approachable for starters. It includes all the features you’d expect from a robust RMM, but it really shines when it comes to patching. “Ruthless” is the word that comes to mind for how effectively it pushes critical updates across multiple operating systems, and it does it flawlessly. Compared to other more costly platforms with less than optimal performance, Action1 delivers the best ROI of the price.

**What do you dislike about Action1?**

It would be better if it offered more detailed statistics, along with clearer endpoint performance metrics.

**What problems is Action1 solving and how is that benefiting you?**

Action1 helps us make sure critical, time-sensitive updates and patches are applied correctly and consistently across all of our clients’ networks - keeping their systems running smoothly with better protection against evolving threats.

**Official Response from Kimberly Gonzales:**

> We're delighted to hear that Action1 is helping you ensure consistent and correct application of critical updates and patches across your clients' networks. We appreciate your feedback about wanting more detailed statistics and clearer endpoint performance metrics, and we'll take that into account as we continue to improve our platform.


## Action1 Discussions
  - [Asking for patch management](https://www.g2.com/discussions/asking-for-patch-management) - 1 comment, 1 upvote
  - [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment
  - [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment

- [View Action1 pricing details and edition comparison](https://www.g2.com/products/action1/reviews/action1-review-13032451?section=pricing&secure%5Bexpires_at%5D=2026-06-28+22%3A29%3A41+-0500&secure%5Bsession_id%5D=e54bf9d3-cfdf-4e19-8281-1b846b6e4609&secure%5Btoken%5D=0fd457d6f1c6bf78d04602a0430ea97d754d621f6b1eab2806292cf5cbe29a76&format=llm_user)
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## Action1 Features
**Inventory Management - Remote Monitoring & Management (RMM)**
- Device Management
- Asset Management
- ITIL Policy Compliance

**Administration**
- Screen Sharing
- Unattended Remote Access
- Multi - Session Handling
- Multi-Monitor Support

**Generative AI - Autonomous Endpoint Management**
- Behavioral Analysis
- Adaptive
- Predictive

**System Control**
- Device Control
- Web Control
- Application Control
- Asset Management

**Monitoring and Management**
- Remote Monitoring
- Asset Tracking
- Application Deployment
- Patch Management
- Asset Tracking

**Maintenance**
- Remote Reboot

**Monitoring and Management - Autonomous Endpoint Management**
- Patch Management
- Oversees
- Self-Healing
- Centralized Dashboard

**IT Operations & Workflow - Remote Monitoring & Management (RMM)**
- Workflow Management

**Security Management**
- Compliance 

**Service Management**
- Remote Access
- Service Management (Issue Prioritization)
- Ticketing

**Security**
- Data Encryption
- Compliance

**Device Support**
- Mobile Device Access
- Multi-Platform Support

**Agentic AI - Remote Monitoring & Management (RMM)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Performance**
- Reporting

**Administration**
- Usage Information
- Integrations
- Diagnostics
- Unattended Access

**Platform**
- Cross-Platform Access
- Mobile Device Access
- Applications Management
- Remote Device Control

**Security**
- Remote Wipe
- Device Management

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