
JA
Jean A.
Office Manager
Small-Business (50 or fewer emp.)
Originally submitted 1/22/2020
"Act! Not bad, but not Outlook smart"
What do you like best about Act!?
Once Outlook Office 2013 is configured, not a bad system for tracking emails sent and received from clients. Exporting reports to Excel is also a nice feature. Many different search options, down to Zipcode or area code search only. Review collected by and hosted on G2.com.
What do you dislike about Act!?
took MONTHS and quite a bit of money to have an IT firm properly setup ACT to work with Outlook. ACT would crash constantly when communicating with Outlooks. We even upgrade to ACT V17, but did not fix the bugs. After months of IT and ACT support, the system does NOW work as it should. Review collected by and hosted on G2.com.
