G2

Sarah O.

Marketing Specialist

Small-Business (50 or fewer emp.)

11/17/2013

"Robust e-marketing platform"

5/5

What do you like best about Act-On?

Act-on is an easy to use marketing program from start to finish. Just place your text and images and you have a beautiful campaign in a few easy steps. I also like that they do a great job of listening to feedback. They have an advisory board, and conduct regular surveys to make sure they're staying on track with clients and ahead of trends. Review collected by and hosted on G2.com.

What do you dislike about Act-On?

I do miss when the support was easier to access. They still answer all of our issues, but sometimes we may have to wait. Review collected by and hosted on G2.com.

Recommendations to others considering Act-On:

Sit down for a one on one demo with an account representative or attend a few of their webinars. It becomes very apparent that Act-On is focused on making their clients happy and more profitable. Review collected by and hosted on G2.com.

What problems is Act-On solving and how is that benefiting you?

We do a lot of one-off emails and weekly newsletters in Act-on that require daily maintenance, however Act-on has given us the ability to automate items whenever possible. I've created systems for all of our onboarding processes from sending out emails with PDF's/links/forms, to notifying our internal staff via Salesforce of manual tasks that must be completed. Review collected by and hosted on G2.com.