--- title: ACS Technologies Reviews meta_title: 'ACS Technologies Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how ACS Technologies works for a business like yours. aggregate_rating: rating_value: 3.0 review_count: 24 scale: '5' date_modified: '2026-07-07' parent_category: name: Church url: https://www.g2.com/categories/church --- # ACS Technologies Reviews **Vendor:** ACS Technologies **Category:** [Church Management Software](https://www.g2.com/categories/church-management) **Average Rating:** 3.0/5.0 **Total Reviews:** 24 ## About ACS Technologies ACS Technologies is the leading provider of information management solutions for churches, schools and other faith-based organizations. ## ACS Technologies Reviews ### 1. Terrible reporting **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about ACS Technologies?** The only thing I can say is the help staff are very nice, **What do you dislike about ACS Technologies?** The program (which I inherited) has horrible reporting capabilities and even the techs can't figure out how to extract data **What problems is ACS Technologies solving and how is that benefiting you?** Contribution reports for specific funds with addresses. This should be a simple query, yet nobody can get it to work. ### 2. Great tech support! **Rating:** 5.0/5.0 stars **Reviewed by:** Julia H. | Treasurer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 01, 2022 **What do you like best about ACS Technologies?** ACS Financials provides our parish with all the necessary features to maintain membership information, Accounts Payable, and financial statements. **What do you dislike about ACS Technologies?** We are happy with the applications we utilize with ACS...nothing to dislike! **What problems is ACS Technologies solving and how is that benefiting you?** ACS platforms have helped our parish reorganize and maintain our membership records. ### 3. Great for non profits **Rating:** 5.0/5.0 stars **Reviewed by:** Lynnette J. | Human Resource Director and Bookkeeping, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2021 **What do you like best about ACS Technologies?** I personally use the financials, and it is great for nonprofit bookkeeping. **What do you dislike about ACS Technologies?** Sometimes it moves slowly when going through the process **What problems is ACS Technologies solving and how is that benefiting you?** I use it for bill pay, payroll, and other bookkeeping needs. Tracking bookkeeping needs is a great benefit. ### 4. ACS: Not an Intuitive System to Use **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2021 **What do you like best about ACS Technologies?** When we used ACS it was capable of collecting a wide variety of data. For instance, you could have primary addresses, secondary addresses, multiple different email address that you could rank in terms of preference of use, etc. There was a lot of information you could gather for the system. **What do you dislike about ACS Technologies?** ACS was not intuitive to use in the slightest. It literally required taking classes to learn how to use it. When I would need to run reports to gather specific information, nearly every time I had to call ACS to ask them how to do so. The ability to run reports that could capture different types of data for different purposes was the most important thing for me to be able to do with a database and ACS was not good for that. **What problems is ACS Technologies solving and how is that benefiting you?** We no longer use ACS. We switched to a different system that is literally 1/8 of the cost of ACS and works a thousand times better. ### 5. Cumbersome, clunky, difficult to use **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2021 **What do you like best about ACS Technologies?** The one thing I liked the best was that the customer support people are friendly. The second is the different levels of permissions which is nice for groups of people who don’t need access to all the information. **What do you dislike about ACS Technologies?** It’s actually a long list but here are some of the leading: cost, difficulty to use, cumbersome and clunky, not intuitive, add-ons, the length of time it takes to run reports, user interface, and the online giving platform looks terrible. **Recommendations to others considering ACS Technologies:** While I know of some organizations who continue to use, like and benefit from ACS, I’ve now been at two different organizations who have abandoned it. For the ease of use and detailed information we wanted to pull, it hasn’t suited our needs. **What problems is ACS Technologies solving and how is that benefiting you?** We used it for both accounting and as a CRM. While it is a program that will do “everything” for accounting and customer relations, it does neither well. ### 6. A valuable product but cumbersome and expensive **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2021 **What do you like best about ACS Technologies?** ACS is a valuable tool as a church database and has a number of features including member info and attendance tracking. There is also an app you can use with it that all church members can use to look up phone numbers for other church members. I found this very helpful when we used the product. **What do you dislike about ACS Technologies?** ACS is not very user friendly. The interface appears dated. I found it difficult to navigate for the tasks I needed. In my department, I actually used a different app to track attendance because of this. **Recommendations to others considering ACS Technologies:** Make sure to use a trial version to ensure that this is the right product for you. **What problems is ACS Technologies solving and how is that benefiting you?** It was very helpful for tracking church attendance and looking up phone numbers for church members. It had an app associated with it that I used frequently to find contact information. ### 7. Comprehensive but dated, slow and complicated **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2019 **What do you like best about ACS Technologies?** What’s most helpful about ACS is having one platform to keep all of your church community’s data. You can create individual and family profiles and assign them to groups. You can also keep track of attendance and generate reports and statistics based on the data you enter. **What do you dislike about ACS Technologies?** The software isn’t very intuitive though and a big complicated to navigate. If you have multiple employees imputing data this can lead to duplicate entries/files and if you don’t have full permissions it can be a bit hard to correct mistakes. Generating reports isn’t the easiest task either. The software just feels like it’s stuck in the 90’s in terms of aesthetic and ease of use. **Recommendations to others considering ACS Technologies:** Definitely worth a trial of it. It has met most of our needs but just isn’t very easy to use. **What problems is ACS Technologies solving and how is that benefiting you?** We use ACS mostly to keep data on congregants and record attendance for our various activity groups like adult, youth groups. Our church is fairly large so a database like this is helpful and we haven’t found anything better out there. ### 8. Do not use ACS for Church Financial Software **Rating:** 1.0/5.0 stars **Reviewed by:** Andrea H. | Financial Manager, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2018 **What do you like best about ACS Technologies?** The only thing I like is the customer support. The customer support is truly outstanding. They answer all of my questions and help me solve problems that I encounter or have accidentally created. There isn't anything else I would recommend. **What do you dislike about ACS Technologies?** I dislike a lot of things about ACS. The worst part is the reports. The reporting features are truly horrible. No one understands the reports that are created. I have had to meet with every ministry leader to explain the meaning of the reports. It's incredibly confusing. When people give money, it shows up as a negative. There are also six steps to just about everything. You find yourself just clicking enter a million times in order to get to the next screen. It's so frustrating. **Recommendations to others considering ACS Technologies:** I would consider something else over ACS. I think there are many different products that would meet needs better and be easier for people to understand. It's so confusing, and while the support is extremely helpful, it's not worth it. They need to revamp everything about ACS. It even looks old school. I don't think it's easy to use or helpful for our organization. I wish we had been able to switch to a new product sooner than we did. We are just now switching to something else. **What problems is ACS Technologies solving and how is that benefiting you?** I'm not solving any problems. It does keep track of donor giving and your finances, but I still don't think it is worth it. I haven't discovered any benefits. ### 9. ACS Integrates Church Membership Profiles with Multiple Donation Features **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** March 29, 2019 **What do you like best about ACS Technologies?** I've always like ACS because all parishioner profiles can be integrated and connected to a donation platform that keeps track of all real time expenses and income. **What do you dislike about ACS Technologies?** It could use some upgrades to make it faster and more user friendly. **What problems is ACS Technologies solving and how is that benefiting you?** When a parishioner pledges to give a certain amount during one fiscal year, ACS tracks their actual donations to their submitted pledge. This helps us budget both realistically and with accountability. ### 10. Lots of options - Robust - Great customer service. **Rating:** 4.0/5.0 stars **Reviewed by:** Rob N. | Associate Pastor, Religious Institutions, Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2018 **What do you like best about ACS Technologies?** I like how user friendly it has been for child check in. And their customer service has been great! They offer a lot of options and I hope we use it more. The directory is what I would like to have us utilize. I loved that they offered to send us to a training event. **What do you dislike about ACS Technologies?** Our financial person had used Quickbooks for a number of years and felt like she could use quickbooks more. It would be nice to have a person stop by and help walk us through it. Technology is hard and so is change. We average about 300 people at our church on Sunday, so it gives you an idea of what we work with. The cost is also pretty high. **Recommendations to others considering ACS Technologies:** Consider a check out procedure for your child check in. Consider some field reps paid per visit, cheap. You might already have this, but it would help. **What problems is ACS Technologies solving and how is that benefiting you?** We are checking our children in through ACS Technologies and we have tried to get the directory up and running. We also use that to report on giving. The financial person likes the giving reports even though her books she uses quick books. ## ACS Technologies Discussions - [How much does ACS church software cost?](https://www.g2.com/discussions/how-much-does-acs-church-software-cost) - [What is ACS accounting system?](https://www.g2.com/discussions/what-is-acs-accounting-system) - [What is ACS in church software?](https://www.g2.com/discussions/what-is-acs-in-church-software) - [View ACS Technologies pricing details and edition comparison](https://www.g2.com/products/acs-technologies/reviews/acs-technologies-review-3536343?section=pricing&secure%5Bexpires_at%5D=2026-07-17+23%3A41%3A45+-0500&secure%5Bsession_id%5D=27c59e13-879a-4f1d-b66e-da9d05c80b2c&secure%5Btoken%5D=8c35ab943a1caa02c2b4cdfe7c21a2e9b2ae395000ae18103d1b13e5aee22730&format=llm_user) ## ACS Technologies Features **Platform Basics** - Membership Tracking - Donation Management - Congregation Communication - Worship Management - Event Planning - Church Accounting **Platform Additional Functionality** - People Management Specific Tools - Event Management Specific Tools **Agentic AI - Church Management** - Autonomous Task Execution - Cross-system Integration - Natural Language Interaction - Proactive Assistance ## Top ACS Technologies Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (815 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - 4.7/5.0 (980 reviews) - [Breeze ChMS](https://www.g2.com/products/yourgiving-inc-breeze-chms/reviews) - 4.8/5.0 (127 reviews)