Honestly the biggest thing for me is that it's all in one place - backup, security, everything - so I'm not stuck managing a bunch of separate tools. As an MSP that saves a ton of time. But if I'm being real, price is what actually matters most to us, and there's a good gap in the pricing that lets us mark it up for customers and still come out ahead Review collected by and hosted on G2.com.
The UI isn’t great. It’s not very intuitive, and it takes a while to find things you’d expect to be just a click away. It could really use a cleaner, more user-friendly design to make navigation feel simpler and more straightforward. Review collected by and hosted on G2.com.