We use Achieve for appointment scheduling and case management primarily, and it has been a powerful tool for multiple departments. The level of customization for creating multiple appointment types and confirmation emails has been helpful for us. We've also had great utility out of the group appointments and check in queue. The customer support for Achieve has also been helpful, when I send questions or need help troubleshooting they are right there to help. Review collected by and hosted on G2.com.

There was a learning curve to using the platform, the documentation did help in some areas but I wish I had a way to talk with other users to troubleshoot issues. Something like a user forum would be incredibly helpful! Review collected by and hosted on G2.com.