
I really like that we're truly partnered with our rep, Armida Steel. I consider her an extension of my HR team because she helps me with critical updates and keeps our university informed of changes. We've also had really good experiences with Accurate Background's sponsor training, especially around immigration status and I-9 completion — the best training I've ever attended on that matter. The automation in the software integrates really well with our applicant tracking system, making it seamless as we request background checks, which helps with timeliness. Going from paper to software is more efficient, and we use it as a database to check results and to get alerts about background check changes. Review collected by and hosted on G2.com.
The thing that is a challenge doesn't have to do with Accurate. It has to do with the court systems, so I know that Accurate doesn't control the court systems and the delays that we find in background checks. Sometimes there are delays, and it's based on county courthouses that are closed. Review collected by and hosted on G2.com.