G2

David R.

IT Manager, Web Infrastructure

Mid-Market (51-1000 emp.)

6/30/2024

"Tracking on/offboarding with a spreadsheet sucks. AccessOwl made that problem go away and more!"

4.5/5

What do you like best about AccessOwl?

We used to use a spreadsheet to keep track of which apps each staff person needs access to, per team. With AccesssOwl we built template groups in which we assign apps to an employee, along with the roles and permissions inside that account. It's so much easier now to choose "New Staff Default" and at onboarding time their email account gets created, they get assigned to the whole office email group, they get their password manager account invite, Slack invite, Time tracker invite and so on. Yes, Access Owl does provisioning as well as de-provisioning when offboarding!

Secondly Access Owl has provided us a view we never had: Shadow IT! We can now see the hundreds of apps our staff have had invites into (we do not see active usage.. a feature i'm hoping will come in the future!) which has led us to managing access for many more apps than we "though we needed to manage".

All of this without paying the Single Sign On tax, AKA, the cost of upgrading accounts to be able to use SSO.

Plus it uses Slack as it's UI and client interface. It's so easy to work with their team in our own dedicated Slack channel. Love it. Review collected by and hosted on G2.com.

What do you dislike about AccessOwl?

There were two things that shocked us when we started using AccessOwl: discovering just how many apps we had no idea our staff were using. (Shadow IT) That then led us to an even bigger shock: the cost to upgrade all those accounts to SSO enterprise level account if we wanted to use a service like Okta to manage them all. (SSOTax).

After using it for several months the only thing i'm still struggling with is to setup all the templates across all the teams to assign/remove permissions. Along with making sure all the permissions and roles for each application are also setup correctly. Review collected by and hosted on G2.com.

What problems is AccessOwl solving and how is that benefiting you?

We were trying to manage user on and offboarding in a spreadsheet. We are over a hundred staff and a dozen Teams, each with their own sets of Apps, with each having different Roles and Permissions. AccessOwl has made it possible to manage that and to see what the current state is for our assigned (and synced) apps. Which we could not do previously! On and Off boarding now happen faster, without an Admin to manually create and assign all accounts, which leads to faster onboarding with less mistakes. Review collected by and hosted on G2.com.