EC

Erin C.

Enterprise (\> 1000 emp.)

12/4/2023

"Robust, flexible, enterprise-level platform supported by an excellent team"

5/5

What do you like best about Absorb LMS?

Absorb LMS does everything we need it to. We offer virtual instructor-led training, live event training, self-paced courses, and certification exams to tens of thousands of learners each year, including employees, customers, college students, and the general public. Absorb suits our needs today and is a platform that we aren't likely to outgrow anytime soon as we rapidly scale our learner base and training offerings.

One of the things I like most about Absorb LMS is that many Admin pages are laid out in a table format with robust filters, sorting, and column customization. These layouts can be saved and shared, exported as .csv or Excel, and it's easy and intuitive to drill down and perform actions from these pages. I love the visibility and ease-of-use these layouts provide. Absorb's reporting is good, but not having to run reports because I have exportable data visible in the UI is even better.

Courses and Curricula (learning paths) are not treated as completely separate objects, and actions that can be taken at the Course level are usually possible at the Curricula level, and vice-versa. They can easily appear in reports together as well, and the there's good visibility on the Course / Curricula relationship within the UI.

Our Absorb CSM and the Support team are knowledgeable, professional, and prompt with replies. It's been a wonderful vendor relationship.

Absorb suits all of our audiences - customer onboarding and certification, employee compliance and professional development, and a publicly-available program for college students and job seekers.

We've had no issues with performance, we successfuly leverage many of the available integrations, and the APIs serve our purposes when we need them.

Absorb has a modern look and feel both from the learner and admin views, there's a large amount of functionality laid out in an intuitive way, and it doesn't have the learning curve or limitations I've encountered with other LMS platforms. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

There are a couple of places in the UI where a bulk action option would save us time over taking the action individually (example, setting an Audience value for courses).

Packaging and assigning content at the Department level has some limitations.

Adding variable fields to a certificate template is not drag-and-drop like some LMS platforms, and certificates can't be easily previewed. Review collected by and hosted on G2.com.

What problems is Absorb LMS solving and how is that benefiting you?

Absorb is allowing us to rapidly scale our virtual certification class offerings by automating pieces of the enrollment and delivery processes, including automated communications to learners.

Absorb helps us to provide a professional learner and exam experience, allowing our certifications to become globally-recognized and valued industry credentials.

Absorb allows us to automate many pieces of customer and employee onboarding, saving time and ensuring consistency. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

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