Absorb LMS Reviews & Product Details

As a new intern at JEO, I have not had much experience using any LMS systems. When I realized that I was going to start learning Absorb and all of its workings, I was a little worried, but as I have gotten to use the training that our CSM, Maggie Stillman, has recommended to me, I have loved how easy the system is and how many features we can use.

Julie McCandlish and Maggie Stillman are amazing. They both help us with whatever we need and are happy to do so. As someone who is new to the company, they were both so friendly and so happy to answer any questions that I had. I feel confident and excited to continue to learn the Absorb LMS, knowing I have a great support team. Review collected by and hosted on G2.com.

What we have encountered to be the least helpful about Absorb LMS is some of the reporting features, which we have found a little confusing. Our CSM has been able to help us fix those problems, but we did find the reporting to be confusing at some points. Review collected by and hosted on G2.com.

The system is easy to use. If I can't figure something out by just trying, the help articles on the support site provide the information. Or when I need a person, my CSM, Jason Sparkes, is good about walking me through it. Review collected by and hosted on G2.com.

Every system has its limitations, so I don't always find that everything works exactly as I want it to. But there is an ideas portal where you can post and upvote other users' ideas for improvements. I have seen a lot of new features and small adjustments to the system just in the last year that have made it easier to use or help create better modules. Review collected by and hosted on G2.com.

Absorb has a clean, intuitive navigation for the user and the admin, both, which helps since I use it multiple times a day. There are ways to do almost anything you would need to do to provide courses and curriculum to groups of people. The customization is really helpful and robust, with each toggle and option clearly describing the outcome. The support has continually improved since implementation - now it is within a few hours! Review collected by and hosted on G2.com.

There aren't any big things I dislike about Absorb. Little things we noticed shortly after implementation have been addressed with updates and new feature releases. Review collected by and hosted on G2.com.

There is a lot. From Usermanagement orlook and feel and layout optimization possibilities to the genereal training features like instructor led courses or course bundles / curriculums. Everything is realised really easily with absorb.

In my opinion its not comparable to any other LMS on the market. Review collected by and hosted on G2.com.

There are still some things in absorb which could eed some work or rethinking. But even here, i cant really complain since the feedback / request or update release process is extremely transparent. Especially thanks to the close guidance of our client success manager Sharon. Review collected by and hosted on G2.com.

DelMonte Hotel Group relies on Absorb as a central component of our training and development strategy. We utilize the platform for onboarding new hires, management development, and annual compliance training. One significant business challenge that Absorb helped us solve was the need for a unified, consistent, and easily trackable learning environment for all our associates. Since we operate locations in five different states, being able to monitor compliance across our workforce was essential. Before implementing the platform, we depended on a mix of training resources such as BizLibrary, YouTube, and documents stored on local drives. Now, having all our training materials consolidated in one place has greatly simplified the onboarding and training process for our managers. Review collected by and hosted on G2.com.

I had never built or managed an LMS platform before, but I find this one to be very user-friendly and able to handle almost everything I need—about 98% of my requirements. We've been using the system for nearly a year now, and one of the main challenges I faced with the reporting tool has already been addressed and improved through an update. Review collected by and hosted on G2.com.

I enjoy Absorb’s easy ease of use and ability to intergrate with other products such as Teams and ADP to nake a few. The platform makes managing learning content really easy and simple. Their Helpdesk Team is very responsive and dedicated to helping find solutions. My CSM, Maggie Stillman is amazing! She is always up for a challenge and makes time to help get things done. The entire CSM team is knowledgeable, and always willing to go the extra mile to make sure you get what you need. I enjoy the partnership. Review collected by and hosted on G2.com.

I would love to see a scored Observation Checklist. That would be my only feedback at this time. Review collected by and hosted on G2.com.

It’s been nearly four years since we became part of the Absorb family, and the experience has truly been remarkable. The level of customer-focused sales and support that Absorb offers is exceptional and not something you can simply purchase elsewhere. Compared to other LMS platforms I’ve used, Absorb stands out in several ways. The user experience is intuitive, allowing learners to engage with content easily and efficiently. For administrators, there is a wealth of features designed to enhance the user experience even further. The Admin Experience streamlines daily tasks, and the robust reporting tools provide managers with valuable insights into learner performance, which helps guide engagement strategies and ultimately improves the effectiveness of training. Review collected by and hosted on G2.com.

It is difficult to find faults with Absorb, as it is constantly being updated and enhanced with new features on a regular basis. Review collected by and hosted on G2.com.

What I like best about Absorb LMS is how user-friendly and intuitive the platform is—both from an admin and learner perspective. The interface is clean and customizable, which makes it easy to organize content and track learner progress. I also really appreciate the reporting tools—they're robust but not overly complicated, which helps when sharing data with stakeholders. Plus, the customer support has been consistently responsive and helpful. Review collected by and hosted on G2.com.

So far, I haven’t found anything I dislike about Absorb LMS. The platform has been intuitive and reliable, and it’s met all of my needs up to this point. I’m still exploring all of its features, but my experience has been positive overall. Review collected by and hosted on G2.com.

First and foremost, the great client success manager that assisted me was amazingggg!! Thanks Tom

What I like best about Absorb LMS is its clean, user friendly interface and easy navigation. The most helpful feature is the dashboard, which tracks progress, sends reminders, and keeps our learners up to date on things by utilizing the Billboard feature. Upsides include flexibility, accessibility on any device, and powerful reporting tools that help both learners and administrators monitor performance and enhance the overall training experience. Additionally, Absorb LMS supports interactive learning through our self paced course, videos, and assessments, making it engaging and efficient. The system’s automation features save time for administrators by managing enrollments, certifications, and updates seamlessly. Its integration capabilities with other tools also make it ideal for our organization here at Aarons aiming to streamline training, track outcomes, and promote continuous learning within a well structured and motivating digital environment. Review collected by and hosted on G2.com.

What I dislike about Absorb LMS is that while it’s generally user friendly, some functions can be confusing or take multiple steps to complete. The least helpful aspect is the limited customization available for course layouts and reporting, which can restrict how information is displayed or tracked. Additionally, some users experience slow load times, especially when accessing larger courses or data heavy reports.

The administrative settings can also feel overwhelming for new users due to the number of options and configurations. Another downside is that communication tools, such as messaging or discussion features, could be more interactive. Overall, while Absorb LMS is efficient and organized, it would benefit from greater flexibility, faster performance, and improved customization for both learners and administrators. Review collected by and hosted on G2.com.

There's so much functionality that you can pretty much do anything with the software, to create a fully customisable platform! The guides are very helpful and our implementation manager Cliodhna was amazing! No question she couldn't answer! Review collected by and hosted on G2.com.

Initially there felt like a lot to learn, which was a bit overwhelming, but once I started using the software it got much easier and I realised I did understand what I was doing! Review collected by and hosted on G2.com.