AB

Angela B.

Small-Business (50 or fewer emp.)

9/15/2023

"Great customer support!"

3/5

What do you like best about Absorb LMS?

Having a Client Success Manager assigned to our account to help support what we're trying to achieve. Review collected by and hosted on G2.com.

What do you dislike about Absorb LMS?

A lot of manual set up. Wish this was simplier. Review collected by and hosted on G2.com.

What problems is Absorb LMS solving and how is that benefiting you?

Ensuring that we have one source to track our compliance training. Review collected by and hosted on G2.com.

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Response from Amanda Lanteigne of Absorb LMS

[Editedit](https://www.g2.com/survey_responses/absorb-lms-review-8621324/official_response/edit)

Hi Angela, Thanks for sharing your feedback with us. We’re sorry your experience hasn’t matched expectations recently. We’ve notified our team and your Customer Success Manager will connect with you to start addressing the set-up challenge you mentioned here in your review. We’re looking forward to making things right. Please feel free to reach out to EVP of Client Services, Peggy Pulliam (peggy.pulliam@absorblms.com) with any further comments, concerns, or suggestions you wish to share.”

Current UserValidated ReviewerIncentivizedSource: Seller invite

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