The best thing about absorb is honestly the support team. The product itself is good, but it's really made amazing by the crew that I can constantly contact to get things solved. Stephanie Berry as our CSM is easy to contact and provides quick responses to any question. She is knowledgeable but not afraid to dig into an issue that she doesn't know and find out what is going on. I appreciate that I can meet with her regularly to continue to develop the platform to meet our needs. Review collected by and hosted on G2.com.
Some of the features are difficult to use, or missing. Specifically with regard to zoom connections, and evaluation. Odd things here or there. Nothing big. Review collected by and hosted on G2.com.