# Absorb LMS Reviews
**Vendor:** Absorb Software  
**Category:** [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 896
## About Absorb LMS
Absorb LMS is a market-leading AI-powered strategic learning system designed to deliver results for all learners—employees, partners, and customers alike. Built to simplify learning management while amplifying impact, Absorb ensures that every learner has access to the tools and knowledge they need to succeed. Trusted by over 3,000 organizations, Absorb LMS drives productivity, retention, and scalable growth. Its streamlined administration empowers teams to focus on crafting meaningful learning experiences. Advanced reporting and analytics ensure measurable impact and a clear return on investment for learning programs. From onboarding new employees to equipping partners with the skills they need and educating customers to make the most of your products, Absorb supports continuous learning at every stage. With a flexible, user-friendly design and innovative features, Absorb LMS is the trusted partner for organizations looking to drive engagement, enhance operational efficiency, and foster long-term success. These top features and benefits make Absorb LMS the leading eLearning solution: Absorb Analyze – Build custom reports, dashboards, and charts to guide decision-making. eCommerce – Easily sell and manage your online courses. Integrations – Connect with a wide range of tools to fit your business needs. Multi-tenancy – Designed for shared, collaborative learning environments. Absorb Skills – AI-driven learning paths tailored to each role and skillset. Absorb Content – Access 20,000+ ready-made courses to save time and support upskilling at scale. Create AI – Generate course content in minutes using AI. Globalization & Translations – Deliver learning in multiple languages for global teams. Mentorship – Match employees with mentors, peers, or experts to support social learning. Communities – Foster collaboration and engagement through built-in discussion tools. Instructor-Led Training (ILT) – Simplify administration while delivering impactful live sessions. Learning in the Flow of Work – Give learners quick access to microlearning without switching apps. AI Coach – Keep learners on track with an adaptive coach that offers real-time guidance and nudges Exercises & Checklists – Reinforce knowledge with AI-generated quizzes and task lists. Reliable support—Count on award-winning 24/7/365 support from anywhere.



## Absorb LMS Pros & Cons
**What users like:**

- Users value the **ease of use** of Absorb LMS, enabling quick learning and efficient training material creation. (233 reviews)
- Users praise the **outstanding customer support** of Absorb LMS, highlighting attentive service and quick responses to inquiries. (182 reviews)
- Users commend the **outstanding customer support** from Absorb LMS, appreciating the patient and knowledgeable guidance received. (139 reviews)
- Users appreciate the **user-friendly interface** of Absorb LMS, finding it easy to navigate and highly capable. (127 reviews)
- Users rave about the **excellent support** from Marcia and Billy, enhancing their Absorb LMS experience immensely. (121 reviews)
- Users find Absorb LMS to be **intuitive and user-friendly** , facilitating effortless learning and effective navigation. (119 reviews)
- Features (112 reviews)
- Easy Setup (107 reviews)
- Course Creation (102 reviews)
- Customization (89 reviews)

**What users dislike:**

- Users find the **limited features** of Absorb LMS can be frustrating and not user-friendly for basic tasks. (87 reviews)
- Users find the **limited customization** options frustrating, making navigation and functionality less intuitive in Absorb LMS. (71 reviews)
- Users note the **missing features** in Absorb LMS, especially in audience mapping and engagement tracking capabilities. (54 reviews)
- Users find the **learning curve steep** due to the system's complexity and advanced features, requiring time to adapt. (48 reviews)
- Users find the **reporting flexibility limited** , and certain features can be confusing without external support. (45 reviews)
- Users are frustrated by the **inadequate reporting** , requiring manual updates and lacking advanced filtering options for courses. (38 reviews)
- Integration Issues (37 reviews)
- Feature Issues (36 reviews)
- Users express frustration over **poor reporting** , wishing for clearer insights beyond the basic metrics available. (35 reviews)
- Not Intuitive (34 reviews)

## Absorb LMS Reviews
  ### 1. Easy-to-Use Training Creation from PowerPoints and PDFs

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chris  W. | Training Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about Absorb LMS?**

Very easy to use overall. Especially if building in-house material. Like the option of taking existing PowerPoints and making them into training, or being able to take a PDF and let the AI build.

**What do you dislike about Absorb LMS?**

It’s not really a dislike; like anything else, every software or platform has a “box” where it works best. For me, the challenge is taking manufacturer or other certifications that were completed outside of Absorb and getting them into a user’s profile.

The workaround I’ve found is a bit clunky and time-consuming: I have to create an “on-line course” and label it for what it is, upload the PDF certification into that course, enroll the user, and then edit the enrollment so the certification shows up in the user profile. The other issue is creating our own company-logo certifications—this process also feels very clunky within Absorb.

**What problems is Absorb LMS solving and how is that benefiting you?**

My discussions with Stephanie Akpieyi were really helpful. Her support, along with the workaround she suggested, made a big difference. I’ve also added a comment to the suggestion for the platform. I understand that changes like these, especially when they involve others, can take time.

  ### 2. User-Friendly LMS with Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Christina H. | Learning System and Design Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about Absorb LMS?**

I love how user-friendly Absorb LMS is. I recently had two new team members join our team, and they have been able to jump in easily. The Absorb Academy is amazing and a great way for new team members to use the system. The ease of use means they didn't require much training to begin using Absorb. Our Client Success Manager, Jason, has been exceptional to work with! Moreover, Absorb presented as user-friendly and capable of supporting both internal employees and external agents. The initial setup of Absorb LMS was very easy, and the team that walked us through the process was very supportive and helpful.

**What do you dislike about Absorb LMS?**

I wish we could see the calendar responses when we automatically enroll someone in an ILC session. That would be helpful for tracking and even for courses that had a limit on attendance. I would love an AI overlay on the Absorb Analyze to help build the dashboards. Also, if we had more control on who could get notified after courses/curriculum are completed. If we could set specific people.

**What problems is Absorb LMS solving and how is that benefiting you?**

Absorb LMS tracks attendance and feedback, offers a consistent user experience, and is user-friendly, benefiting both internal and external users. It simplifies onboarding with the Absorb Academy, reducing the need for extensive training documentation.

  ### 3. Certificate Deadlines and Specific Report Generation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Olivia H. | LMS Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** April 28, 2026

**What do you like best about Absorb LMS?**

I like that learners can see their own certificates. It gives them a sense of accomplishment and accountability. I also like the reporting aspect and being able to produce a number of different reports as required from different departments within the company.

**What do you dislike about Absorb LMS?**

As we are using it currently from an admin perspective at present, there are some nuances we have to consider, for example 're-enrolling' users on courses, not just enrolling them on a future session date. Also, it would be great if course uploads did not override as we needed to create several courses per year due to the company needing to retain older certs. For example a person completed a course in 2022, their cert expires in 2026, if they upload a new cert in 2026 to the same course, the second cert overrides the first cert and we lose the person's first cert.

**What problems is Absorb LMS solving and how is that benefiting you?**

Easier visibility of when certificates will expire. Learners seeing all their certs sit behind their transcripts helps with accountability. Report generation will help with ensuring certificates due to expire are captured before issues arise.

  ### 4. Customizable LMS with Excellent Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mike A. | Training Content Creator, Mechanical or Industrial Engineering, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Absorb LMS?**

I use Absorb LMS to manage and track our company's online courses and in-person training. I really like the ability to customize the user interface, which gives our dashboard a personalized appearance. Support is excellent with timely responses, which was especially valuable during the onboarding transition, making it easier to navigate and learn. Our Absorb contact, Gesa Cole, does a great job maintaining an open line of communication with frequent meetings. It was very easy to set up Absorb LMS thanks to the support we received.

**What do you dislike about Absorb LMS?**

There are some minor feature implementations that we would benefit greatly from, specifically with regard to course cancellation behavior, waitlisting, and being able to assign specific permissions to a manager role to prevent managers from approving enrollments. Most importantly, pricing and costs could be more competitive, especially with newer features like Localization. We have had to explore other options for Localization because the cost is just too high.

**What problems is Absorb LMS solving and how is that benefiting you?**

I use Absorb LMS to efficiently manage and track company training. It simplifies course management, enhances user login and progress tracking, and showcases our branding.

  ### 5. Smooth Absorb Implementation with Responsive Onboarding and Helpful AI Creator

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sophia B. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 27, 2026

**What do you like best about Absorb LMS?**

The Onboarding Team, the user interface, and the ADP Connector have been the best parts of our experience with Absorb. This has been one of the smoothest implementations we’ve been a part of, from start to finish. The team was extremely responsive and consistently able to answer any questions we had along the way. The AI Creator tool has also been very helpful for creating training content, and the pre-made course library is a great added benefit. Overall, our experience has been amazing, and we would definitely recommend this product to other teams.

**What do you dislike about Absorb LMS?**

So far, we haven’t come across anything we dislike about this product. Everything works quickly and exactly as it’s supposed to. Our connection with ADP is seamless, and employee information updates as soon as changes are made in WorkforceNow.

**What problems is Absorb LMS solving and how is that benefiting you?**

Absorb helps us train our employees quickly, and it integrates back into ADP so we can keep our employee files up to date.

  ### 6. Great Dashboard and Easy Course Creation, Backed by Helpful Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Landon H. | Leadership Development Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 26, 2026

**What do you like best about Absorb LMS?**

The feature I like most is the dashboard. I also appreciate being able to create and add training courses for my team. I enjoy working with my representative on the system, as she has been very helpful.

**What do you dislike about Absorb LMS?**

What I dislike most about Absorb is that, when I try to use the General Manager Experience dashboard, it doesn’t currently auto-populate team members (staff) under the GM. Instead, the information has to be entered manually each time a new team member is created. While the functionality is available, it still requires the GM to add each user individually, which can be time-consuming. That said, this can be done by using the GM role setting to add current location members as team members.

**What problems is Absorb LMS solving and how is that benefiting you?**

Absorb is helping us overcome knowledge barriers as we develop General Managers for our hotels. We can create and share training videos with our team members, which makes it easier to deliver consistent information across the team. It also saves the corporate team a lot of time, because we can build videos once instead of having to teach each GM individually every time someone is hired.

  ### 7. Intuitive Platform with Exceptionally Fast Implementation and Support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Stephen V. | Learning and Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 19, 2026

**What do you like best about Absorb LMS?**

I have found Absorb to be extremely intuitive for both end users and admin. This has helped greatly with our internal implementation of the platform. From an admin and set-up perspective i have been very impressed with the speed of implementation, Absorb worked to some incredibly tight deadline to allow us to transition from our old supplier with no lose of service for our employees. The level of support we had through this process from Luke was exceptional.

**What do you dislike about Absorb LMS?**

This may be a setup issue, but when I add Absorb modules from the library, they become visible to users on their primary dashboard. This can look confusing, especially when they’re blended in with mandatory modules.

**What problems is Absorb LMS solving and how is that benefiting you?**

The ability to create onboarding and broader learning journeys for employees, supported by strong content creation, has been a real benefit. It’s helping us move from using the LMS only for mandatory training to using it as a tool that every department can benefit from, with bespoke learning delivered at a pace that matches the flow of the business.

  ### 8. Absorb: Making Training Easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Civic & Social Organization | Enterprise (> 1000 emp.)

**Reviewed Date:** May 12, 2026

**What do you like best about Absorb LMS?**

It’s a one-stop shop and user-friendly platform for our Resource Families who need training for their specific roles. Resource Families can easily access all the training required of them in one place. 

In addition, Absorb has a built-in tracking tool that gives staff access to user transcripts, making it easy to monitor progress and completion. This helps us ensure Resource Families remain compliant with program requirements.

Another thing I really appreciate is that our organization has been assigned a dedicated Absorb expert. Our expert, Claire Farnan, meets with us monthly and takes the time to answer our questions and share updates about the platform. Claire is extremely knowledgeable and very easy to work with, and we truly value her ongoing support.

**What do you dislike about Absorb LMS?**

Uploading training into Absorb can be a bit time-consuming, especially with all the fields that have to be completed to ensure the course is correct in the system and that the appropriate users/learners have access to it. 

We’ve also run into some issues with tracking—like courses showing as completed even when a learner has only just started and hasn’t finished it yet. Those things can make it a little harder to stay confident that everything is accurate and up to date.

**What problems is Absorb LMS solving and how is that benefiting you?**

A benefit for our team is that they can easily assign full curricula or individual training as needed to Resource Families. Being able to assign an entire curriculum is especially helpful because volunteers have all required training in one place, instead of having to navigate multiple websites like they had to in the past. This has streamlined our training process significantly.

In the past, we also had to rely on Resource Families to tell us they had completed a training. With Absorb, we can use the user transcript feature to track progress and completion, which gives staff a clear way to verify whether trainings have actually been completed or not.

Overall, Absorb has significantly improved how we manage, track, and deliver training across our organization. It has made a real difference, and because of our positive experience, I’ve recommended the platform to other programs.

  ### 9. Intuitive Platform, Would Benefit From Statistical Analysis Package

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 07, 2026

**What do you like best about Absorb LMS?**

I find Absorb LMS fairly intuitive, which, as a new user, has helped in designing professional education for clinical trials and healthcare providers. From designing content, to generating user reports, and reviewing question responses and user accuracy - the program has been easy to use. The ability to review the proportion of users who answered a question correctly has allowed me to refine educational materials and question content to best enable learning. The ability to upload preexisting PowerPoints is really helpful, and allows collaborators to develop a presentation that easily translates into content. This feature enables our team to work together effectively.

**What do you dislike about Absorb LMS?**

The reporting feature can be a bit clunky. It is unclear how analyzing individual responses, comparing responses, and performing statistical analyses would work in the platform. Integrations with Excel or another statistical analysis platform/package would be really helpful. Being able to develop a dashboard to monitor not only user progress but responses to individual questions would be helpful.

**What problems is Absorb LMS solving and how is that benefiting you?**

Absorb LMS lets us create educational content rapidly and revise content continuously - ensuring that it meets the educational needs of our personnel and clients. It allows us to review both individual and group usage, and ensures that access is both restricted to the exact user and accessible for onboarding additional users rapidly. I personally value the AI voice feature when developing content to increase accessibility.

  ### 10. Worth the Investment if compliance is central to your work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 06, 2026

**What do you like best about Absorb LMS?**

We have just finished our nine week on-boarding and so far Absord has been a really good fit for us. We work within the health and social care sector and what has stood out is how straightforward it is to evidence training against regulatory frameworks without it turning in to a major admin job which takes hours. Other LMS platforms we tried did not offer even close to this. Before Absorb they were many hours per week spent on manually chasing learners, manually enrolling, downloading certificates indiviually etc., Nowwe don't need to spent even a fraction of this time doing this - Absorb allows us to bulk download certificates, automate reminders and escaltions and the reporting dashboard allows us to oversee compliance really easily. 

It's also far more customisable than anything else we looked at which matters when your workforce and your requirements do not fit a generic template. 

The onboarding itself was really throgugh, Cliodhna took time to understand how we actually work rather than just walking us through a standard set-up process. Nine weeks sounds long but it was well structured and has enabled us to set up a platform around our own needs rather than something generic.

**What do you dislike about Absorb LMS?**

The pricing is quite high which for smaller orginsations, is a big investment, but in our case the features, integrations and time saved on manual admin makes it worht it. The HTML editor feels more limited than we had expected. We explored adding a discussion board within one of our courses, but this required the purchase of an additional module. For administrators creating their own content or trying to build lightweight interactive elements, this can make customisation feel a little restrictive. That said, we do appreciate the balance between platform functionality and the promotion of additional product features.

**What problems is Absorb LMS solving and how is that benefiting you?**

Compliance management was the main problem we needed to solve and our old LMS meant that we had to spend many hours manually tracking, reporting, enrolling wtc., which was not ideal - Absorb has centralised all of that and saved us a lot of time. 

Managing training across different departments with different managers, different services which all require different training used to also be an issue which has been resolved. 

The other big issue we used to face was the lagging and slow loading time of some of our larger scorm courses - however during our trial we stress tested absorb and it handled extremely large files with no issues, which has translated in to real use aswell.


## Absorb LMS Discussions
  - [Who owns Absorb LMS?](https://www.g2.com/discussions/who-owns-absorb-lms) - 1 comment

- [View Absorb LMS pricing details and edition comparison](https://www.g2.com/products/absorb-software-absorb-lms/reviews/absorb-lms-review-6880331?section=pricing&secure%5Bexpires_at%5D=2026-05-18+01%3A22%3A02+-0500&secure%5Bsession_id%5D=c3bbeb24-d2f5-4952-b7ba-d10a4b2735ef&secure%5Btoken%5D=2c71ccc75ecab40d1a770d5f8e1f17f4ee97db6c7caeee6f69c62681b439afa0&format=llm_user)
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## Absorb LMS Features
**Training & eLearning**
- Content Delivery and Tracking
- Customer Training
- Manager Portals
- Content Storage and Management

**Training & eLearning**
- Content Creation
- Content Libraries

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Social Learning
- Content Creation
- Manager Portals
- Content Storage and Management
- Content Libraries

**Process Automation**
- Course Authoring
- Online Learning
- Certificate Generation
- Tracking & Reporting
- Collaborative Environment
- Automatic Boards Reporting

**Platform Basics**
- Integrations
- Multiple Content Types
- Mobility

**Reporting Analysis**
- Progress Reports
- Course Completion

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Learning Content - Ethics and Compliance Learning**
- Standard Courses
- Authoring
- Internal Policies
- Programs
- External Courses

**Course Authoring**
- Course Builder
- Role-Based Templates
- Assessments & Quizzes
- Instructor-Led Training

**Training & Learning**
- Self-paced
- Content Creation
- Content Storage and Management
- Quiz Capabilities
- Certification Engine

**Course Management**
- Course Authoring
- Course Access

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image

**Ethics - Ethics and Compliance Learning**
- Offensive Behavior
- Business Ethics
- Code of Conduct

**Agentic AI - Course Authoring**
- Adaptive Learning
- Natural Language Interaction

**Course Delivery**
- Learning Paths
- Communication & Notifications
- Assignment Scheduling

**Data & Analytics**
- Visualization
- Learner tracker
- Analytics

**Integration**
- Education ERP System
- Learning Management System

**Compliance - Ethics and Compliance Learning**
- Corporate Compliance
- Department Specific Content
- Safety
- Industry Specific Content

**Course Management**
- Gamification
- Varied User Types
- Certifications
- Industry Compliance 

**Customer Assistance**
- Help and Support

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Certifications - Ethics and Compliance Learning**
- Renewals
- Job Related
- Regulatory

**Platform**
- Customization 
- Integration APIs
- Internationalization
- User, Role, and Access Management
- Performance
- Mobility
- Reporting
- Dashboards

**LMS Marketplace**
- E-Commerce
- Course Marketplace
- Subscriptions

**Platform Customization**
- White Labeling

**Reporting - Ethics and Compliance Learning**
- Feedback
- Performance
- Non Compliance

**Interface**
- White Labeling
- Multilingual

**Agentic AI - Online Learning Platform**
- Adaptive Learning

**Training & eLearning**
- Assessments and Practice
- Content Delivery and Tracking
- Content Creation
- Customer Training
- Manager Portals
- Content Storage and Management
- Content Libraries

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image

**Agentic AI - Corporate Learning Management Systems **
- Adaptive Learning
- Natural Language Interaction

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