# Absorb LMS Reviews **Vendor:** Absorb Software **Category:** [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems) **Average Rating:** 4.6/5.0 **Total Reviews:** 870 ## About Absorb LMS Absorb LMS is a market-leading AI-powered strategic learning system designed to deliver results for all learners—employees, partners, and customers alike. Built to simplify learning management while amplifying impact, Absorb ensures that every learner has access to the tools and knowledge they need to succeed. Trusted by over 3,000 organizations, Absorb LMS drives productivity, retention, and scalable growth. Its streamlined administration empowers teams to focus on crafting meaningful learning experiences. Advanced reporting and analytics ensure measurable impact and a clear return on investment for learning programs. From onboarding new employees to equipping partners with the skills they need and educating customers to make the most of your products, Absorb supports continuous learning at every stage. With a flexible, user-friendly design and innovative features, Absorb LMS is the trusted partner for organizations looking to drive engagement, enhance operational efficiency, and foster long-term success. These top features and benefits make Absorb LMS the leading eLearning solution: Absorb Analyze – Build custom reports, dashboards, and charts to guide decision-making. eCommerce – Easily sell and manage your online courses. Integrations – Connect with a wide range of tools to fit your business needs. Multi-tenancy – Designed for shared, collaborative learning environments. Absorb Skills – AI-driven learning paths tailored to each role and skillset. Absorb Content – Access 20,000+ ready-made courses to save time and support upskilling at scale. Create AI – Generate course content in minutes using AI. Globalization & Translations – Deliver learning in multiple languages for global teams. Mentorship – Match employees with mentors, peers, or experts to support social learning. Communities – Foster collaboration and engagement through built-in discussion tools. Instructor-Led Training (ILT) – Simplify administration while delivering impactful live sessions. Learning in the Flow of Work – Give learners quick access to microlearning without switching apps. AI Coach – Keep learners on track with an adaptive coach that offers real-time guidance and nudges Exercises & Checklists – Reinforce knowledge with AI-generated quizzes and task lists. Reliable support—Count on award-winning 24/7/365 support from anywhere. ## Absorb LMS Pros & Cons **What users like:** - Users find the **ease of use** in Absorb LMS simplifies training material creation and enhances user experience. (233 reviews) - Users praise Absorb LMS for its **exceptional customer support** , which is attentive, responsive, and highly effective. (182 reviews) - Users highlight the **outstanding customer support** provided by Absorb LMS, making learning and setup seamless and effective. (139 reviews) - Users appreciate the **user-friendly interface** of Absorb LMS, praising its ease of navigation and extensive capabilities. (127 reviews) - Users commend the **excellent support** from Absorb LMS, noting responsive guidance and personalized assistance throughout their learning journey. (121 reviews) - Users find Absorb LMS to be **intuitive and user-friendly** , facilitating effortless learning and effective navigation. (119 reviews) - Features (112 reviews) - Easy Setup (107 reviews) - Course Creation (102 reviews) - Customization (89 reviews) **What users dislike:** - Users find the **limited features** of Absorb LMS can complicate finding necessary functions and hinder usability. (87 reviews) - Users notice **limited customization** options in Absorb LMS, affecting their ability to tailor the platform to specific needs. (71 reviews) - Users express concern over **missing features** , particularly in audience mapping, tracking engagements, and integrations with tools. (54 reviews) - Users find the **learning curve steep** , requiring time and practice to navigate the advanced features of Absorb LMS. (48 reviews) - Users find **reporting issues** in Absorb LMS confusing, especially regarding flexibility and integration limitations. (45 reviews) - Users are frustrated by the **inadequate reporting** , requiring manual updates and lacking advanced filtering options for courses. (38 reviews) - Integration Issues (37 reviews) - Feature Issues (36 reviews) - Users express frustration over **poor reporting** , wishing for clearer insights beyond the basic metrics available. (35 reviews) - Not Intuitive (34 reviews) ## Absorb LMS Reviews ### 1. Great Dashboard and Easy Course Creation, Backed by Helpful Support **Rating:** 4.5/5.0 stars **Reviewed by:** Landon H. | Leadership Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Absorb LMS?** The feature I like most is the dashboard. I also appreciate being able to create and add training courses for my team. I enjoy working with my representative on the system, as she has been very helpful. **What do you dislike about Absorb LMS?** What I dislike most about Absorb is that, when I try to use the General Manager Experience dashboard, it doesn’t currently auto-populate team members (staff) under the GM. Instead, the information has to be entered manually each time a new team member is created. While the functionality is available, it still requires the GM to add each user individually, which can be time-consuming. That said, this can be done by using the GM role setting to add current location members as team members. **What problems is Absorb LMS solving and how is that benefiting you?** Absorb is helping us overcome knowledge barriers as we develop General Managers for our hotels. We can create and share training videos with our team members, which makes it easier to deliver consistent information across the team. It also saves the corporate team a lot of time, because we can build videos once instead of having to teach each GM individually every time someone is hired. ### 2. Intuitive Platform with Exceptionally Fast Implementation and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Stephen V. | Learning and Development Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Absorb LMS?** I have found Absorb to be extremely intuitive for both end users and admin. This has helped greatly with our internal implementation of the platform. From an admin and set-up perspective i have been very impressed with the speed of implementation, Absorb worked to some incredibly tight deadline to allow us to transition from our old supplier with no lose of service for our employees. The level of support we had through this process from Luke was exceptional. **What do you dislike about Absorb LMS?** This may be a setup issue, but when I add Absorb modules from the library, they become visible to users on their primary dashboard. This can look confusing, especially when they’re blended in with mandatory modules. **What problems is Absorb LMS solving and how is that benefiting you?** The ability to create onboarding and broader learning journeys for employees, supported by strong content creation, has been a real benefit. It’s helping us move from using the LMS only for mandatory training to using it as a tool that every department can benefit from, with bespoke learning delivered at a pace that matches the flow of the business. ### 3. Elevates Learning Management with User-Centric Features **Rating:** 5.0/5.0 stars **Reviewed by:** Sara A. | Training Coordinator, Enterprise (> 1000 emp.) **Reviewed Date:** August 01, 2025 **What do you like best about Absorb LMS?** I really enjoy the product road map that Absorb LMS provides and how they listen to their customers, implementing new features that make everything easier for everyone. This enhances both the learner experience and the admin side. I love the transparency they have regarding the features they add, and how they're inspired by customer feedback, which is clearly noted. They also implement AI in an intuitive and meaningful way, avoiding unnecessary integration and supporting this with beta tests. Absorb Academy is a resource for system admins, enabling them to understand and creatively use the platform for different purposes. I also love the access and support we have to our wonderful CSM Tamar Lupo. She has been instrumental in getting us the answers to many of our questions (though with Absorb's great knowledge-base articles, they do great with that too!). She has been really helpful with our questions around edge-cases and how to really customize the platform to meet our needs, and informing us of new feature rollouts and how we can tailor them into our platform. Whenever she may not have an answer to our questions, she makes sure to loop us in directly with the person who does, or does her additional research and comes back with us without any reminders. She's a rockstar! **What do you dislike about Absorb LMS?** I think the growing pain of it is sometimes it's not consistent in how reporting features in the back end work. This is mostly just on the admin side. It doesn't impact the learner experience at all. We're switching things were a bit more consistent and the analyze add-on we have for extra dashboards was a bit more built out. **What problems is Absorb LMS solving and how is that benefiting you?** Absorb LMS solves access issues to training, eliminates scrambling for links, resolves expired links, enables tracking of training completion, and cultivates a learning culture by providing resources for employees. ### 4. User-Friendly with Diverse Reporting Features **Rating:** 4.0/5.0 stars **Reviewed by:** Rosie A. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Absorb LMS?** I think the reporting features of Absorb LMS are great. Their staff has been wonderful, and the software has a lot of diverse functionality, which is useful since we have really different needs depending on the different people in our team. It's working for all of us, which is hard to achieve. Once you start to learn and understand it, I think it's really user-friendly and easy to use. **What do you dislike about Absorb LMS?** I found the contract and billing to be really confusing, and it took a while to figure out. It seemed like it was written in a weird way. There are some things I wish we could set up differently, like having different rules or configurations. Also, the system has some interesting quirks, like with our Rise courses—it's a bummer that we can only see the percentage correct and not the number of attempts on quizzes. The visual presentation is also not as snazzy as I'd like. The landing page could use more graphics and increased functionality to make it look nicer. **What problems is Absorb LMS solving and how is that benefiting you?** Absorb LMS lets us house online training and courses efficiently. It has great reporting features, diverse functionality for our team's different needs, and becomes user-friendly as you learn it. ### 5. Absorb LMS: Strong Out-of-the-Box Core LMS with Good ROI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Absorb LMS?** Absorb LMS is a strong platform to use "out of the box" in terms of their Core LMS. We have explored other products in the past from Absorb and, while we have not used any of them in our current implementation, I can see how they would be valuable for other companies or businesses. Absorb has gotten much better at clearly and consistently communicating about updates, changes, patches, and other notes which is a plus. The platform itself may have some hiccups here and there in terms of performance and reliability, but overall, it is consistently available for our customers. While the UX/UI feels a bit dated in the administrator experience, more recent developments are aimed at addressing these issues. There is an active community of administrators who use the Ideas portal to share best practices and tips. I would say that this platform is a good, bordering on great, ROI in terms of pricing and what you get with the Core LMS experience. **What do you dislike about Absorb LMS?** As long-time customers of Absorb LMS, we have been here for the ups and downs of this platform for about 15 years now. During that time, we have worked to implement several of the integrations that were created by Absorb and have had varying levels of success. While this was a challenge, it also gave us the opportunity to build up our own capacity and knowledge on creating custom-build integrations that leverage the API. Support has been overall consistently helpful over the years, with the usual "rocky" instances in more one-off scenarios where our issues did not get addressed to the degree that was warranted. This has largely been corrected in the last 2 years and I can report no continuing issues in this regard. I am seeing more A.I. pop up in the platform, which I suppose is helpful to some extent, although, I have had very little success in getting these tools to understand what I am looking to do/accomplish. **What problems is Absorb LMS solving and how is that benefiting you?** Absorb has served our company well in terms of being a reliable location to store and host our custom-built in-house CE/Contact Hour courses for various healthcare audiences. They have done so at an attractive price and have offered helpful CSMs such as Zoe MacKay & Madelyn Mon Rodriguez over the years who have demonstrated great active listening skills and a willingness to get us connected to the people or resources that we need to solve problems that we encounter. ### 6. Intuitive Workflows and Excel-Style Reporting That Boost Admin/Learner Productivity **Rating:** 5.0/5.0 stars **Reviewed by:** Moushmi M. | Senior Digital Learning and IT Training Officer, Enterprise (> 1000 emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Absorb LMS?** Both the admin-side and learner-side workflows are highly intuitive and straightforward, which makes it easy to navigate the platform and manage tasks efficiently. I especially appreciate the customizable, Excel-style reporting interface, since it supports flexible data views and seamless exporting to Excel or CSV formats. This noticeably strengthens my reporting and analysis capabilities. The platform is also very well organized when it comes to setting up courses, users, and other features. Its categorical structure makes configuration simpler, and the quick-access tabs at the top are a much more efficient alternative to clicking through multiple layers of course settings. Overall, the design meaningfully improves usability and boosts administrative productivity. **What do you dislike about Absorb LMS?** While the platform offers a wide variety of reporting formats, there is still room to strengthen the reporting capabilities. For instance, department-level reports could be more robust by providing clearer, more detailed insights for all employees in a department; such as how many courses have been completed, are currently in progress, or have not been started. The mailing system is highly effective overall; however, there are limitations when it comes to customizing certain automated emails, which can reduce flexibility in communication. In addition, the observation checklist feature has some gaps. For example, learners do not receive email notifications when reviewers provide feedback, which feels like a fundamental function that is currently missing from the LMS. Overall, when weighing the strengths against the limitations, the advantages clearly outweigh the drawbacks. The issues noted are relatively minor and do not meaningfully affect the platform’s overall effectiveness. **What problems is Absorb LMS solving and how is that benefiting you?** My recent query was about course certificates. We wanted the course type (online course or ILC) to appear as a field on the certificate, but due to system limitations, this isn’t a field we can use on certificates. Instead, I was advised to use the Notes section of the certificate and manually add the course type in the notes for each course so that could reflected on the certificate. This is something I still need to test on our end. ### 7. Modern, Easy-to-Manage LMS with Strong Branding and Learning Paths **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Absorb LMS?** Learners can quickly find courses and track their progress, and admins don’t need deep technical skills to manage the content. The interface feels modern, especially compared with many legacy LMS platforms. It’s also easy to fully brand the platform and build structured learning paths for onboarding or ongoing development. I like that you can tailor the learner experience by role, location, or group, which helps keep training relevant. **What do you dislike about Absorb LMS?** There’s limited flexibility when it comes to advanced or custom reporting. It’s difficult to pull cross-course information or more complex data sets, and the reporting experience can feel inconsistent or end up requiring a lot of manual work. Some workflows, such as enrollments or scheduling, also feel incomplete. Overall, there are missing features compared with more enterprise-focused LMS platforms, and even some basic tasks still require workarounds. **What problems is Absorb LMS solving and how is that benefiting you?** Problem: Our training materials used to live in multiple places (email, SharePoint, live sessions), which made them hard to find and difficult to track. Absorb centralizes all learning content in one platform and standardizes how courses are delivered and accessed. Problem: Managing enrollments, tracking completions, and handling onboarding manually takes significant time. Absorb automates enrollments, notifications, and reporting, and it syncs with HR systems to streamline user management. ### 8. New to Absorb LMS **Rating:** 4.0/5.0 stars **Reviewed by:** Kailee W. | Intern, Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Absorb LMS?** As a new intern at JEO, I have not had much experience using any LMS systems. When I realized that I was going to start learning Absorb and all of its workings, I was a little worried, but as I have gotten to use the training that our CSM, Maggie Stillman, has recommended to me, I have loved how easy the system is and how many features we can use. Julie McCandlish and Maggie Stillman are amazing. They both help us with whatever we need and are happy to do so. As someone who is new to the company, they were both so friendly and so happy to answer any questions that I had. I feel confident and excited to continue to learn the Absorb LMS, knowing I have a great support team. **What do you dislike about Absorb LMS?** What we have encountered to be the least helpful about Absorb LMS is some of the reporting features, which we have found a little confusing. Our CSM has been able to help us fix those problems, but we did find the reporting to be confusing at some points. **What problems is Absorb LMS solving and how is that benefiting you?** Absorb LMS is allowing our Learning and Development team to be able to communicate the standards and codes that we hold for ourselves, as employees of JEO, throughout the the entire company in a fast and efficient way. ### 9. Fantastic Platform with Supportive Implementation Team **Rating:** 5.0/5.0 stars **Reviewed by:** Tara O. | Director of People and Culture, Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2026 **What do you like best about Absorb LMS?** I love that Absorb LMS is an awesome platform with an implementation team that has been fantastic, patient, helpful, and kind. Their support from day one made us feel prepared to create something amazing for our first training program. The initial setup was very easy, and I appreciate its ability to integrate easily, which was one of the main reasons we were attracted to Absorb. **What do you dislike about Absorb LMS?** It's a little expensive, and the sales process was pretty pushy. **What problems is Absorb LMS solving and how is that benefiting you?** Absorb LMS helps us develop engaging training programs, tracking completion while ensuring consistency across our company. The implementation team was fantastic and supportive, helping us get started successfully. ### 10. Transformative Learning Management with Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Marla Y. | Learning Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about Absorb LMS?** Absorb LMS plays a key role as our Chief of Problem Solving by being integral to our training process from start to finish. I find it amazing because it can curate and add external vendor content, which allows me to blend them seamlessly into cohesive learning paths tailored for specific roles, teams, or branches. The ability to build and customize curricula results in impactful, relevant learning experiences. I love the robust and easy-to-use reporting and tracking that lets me monitor progress and development across the organization. The design tool, Create, is intuitive for authoring training from scratch, requires no real learning curve, and allows me to version courses in another language with high-quality auto-generated native voices. I also appreciate Create's responsiveness, excellent media integration, and superb audio tools. Furthermore, I receive immediate and superb support from the Absorb LMS team whenever I encounter design challenges. **What do you dislike about Absorb LMS?** The interface for setting up reports is frustrating at times because the drop down is tiny and the options, like save/delete buttons, appear for a short time, making it tricky to work with. For Create, I wish there were more tools added to the fonts, like smaller and different bullet points and a color picker similar to Photoshop, to boost creativity. **What problems is Absorb LMS solving and how is that benefiting you?** Absorb LMS helps me manage training for a distributed workforce, ensuring tracking and audit readiness. It allows me to customize learning paths and monitor progress. It's integral for onboarding and solving operational training challenges. ## Absorb LMS Discussions - [Who owns Absorb LMS?](https://www.g2.com/discussions/who-owns-absorb-lms) - 1 comment ## Absorb LMS Pricing - **Request a Quote**: Contact Us Transform your training with an LMS built to drive learning and ROI. 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[Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Absorb LMS Features **Training & eLearning** - Content Delivery and Tracking - Customer Training - Manager Portals - Content Storage and Management **Training & eLearning** - Content Creation - Content Libraries **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Social Learning - Content Creation - Manager Portals - Content Storage and Management - Content Libraries **Process Automation** - Course Authoring - Online Learning - Certificate Generation - Tracking & Reporting - Collaborative Environment - Automatic Boards Reporting **Platform Basics** - Integrations - Multiple Content Types - Mobility **Reporting Analysis** - Progress Reports - Course Completion **Generative AI** - AI Text Generation - AI Text Summarization **Learning Content - Ethics and Compliance Learning** - Standard Courses - Authoring - Internal Policies - Programs - External Courses **Course Authoring** - Course Builder - Role-Based Templates - Assessments & Quizzes - Instructor-Led Training **Training & Learning** - Self-paced - Content Creation - Content Storage and Management - Quiz Capabilities - Certification Engine **Course Management** - Course Authoring - Course Access **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Ethics - Ethics and Compliance Learning** - Offensive Behavior - Business Ethics - Code of Conduct **Agentic AI - Course Authoring** - Adaptive Learning - Natural Language Interaction **Course Delivery** - Learning Paths - Communication & Notifications - Assignment Scheduling **Data & Analytics** - Visualization - Learner tracker - Analytics **Integration** - Education ERP System - Learning Management System **Compliance - Ethics and Compliance Learning** - Corporate Compliance - Department Specific Content - Safety - Industry Specific Content **Course Management** - Gamification - Varied User Types - Certifications - Industry Compliance **Customer Assistance** - Help and Support **Generative AI** - AI Text Generation - AI Text Summarization **Certifications - Ethics and Compliance Learning** - Renewals - Job Related - Regulatory **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Performance - Mobility - Reporting - Dashboards **LMS Marketplace** - E-Commerce - Course Marketplace - Subscriptions **Platform Customization** - White Labeling **Reporting - Ethics and Compliance Learning** - Feedback - Performance - Non Compliance **Interface** - White Labeling - Multilingual **Agentic AI - Online Learning Platform** - Adaptive Learning **Training & eLearning** - Assessments and Practice - Content Delivery and Tracking - Content Creation - Customer Training - Manager Portals - Content Storage and Management - Content Libraries **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Image **Agentic AI - Corporate Learning Management Systems ** - Adaptive Learning - Natural Language Interaction ## Top Absorb LMS Alternatives - 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