I have rolled out many different LMS's in my career and I would say that Absorb is the best of the 'top tier' LMS's From engagement with the sales team through to deployment in a multinational it has been the most assisted and guided LMS rollout I have done Absorb hits the sweet spot between the platform being customisable but still really intuative Review collected by and hosted on G2.com.
The cost of rollouts of LMSs is always a bit of a mystery for me - paying set up costs PLUS integrated API costs PLUS platform costs PLUS all the other costs is always confusing and when you compare to the lower end of the LMS scale I do question how much of this is just straight to the companies profit margin The support is very disappointing when it is a problem that doesn't appear within their academy - if you start to poke holes or talk about the limitations of the platform the team get very defensive Any problems with the API into other systems take ages to sort out and the support team get very passive aggressive in their response The search function in the course library is limited which is not great if you use another parties library Review collected by and hosted on G2.com.
Hi Peter, thanks for sharing your feedback with us. We’re sorry your experience with Absorb did not match your expectations. We’re looking forward to making things right and are appreciative of the opportunity to get our partnership back on track. We’re pleased that our team has been able to connect with you to start addressing some of the challenges you’ve mentioned here in your review. Please feel free to reach out to EVP of Client Services, Peggy Pulliam (peggy.pulliam@absorblms.com) with any further comments, concerns, or suggestions you wish to share.