G2

Verified User in Hospital & Health Care

Mid-Market (51-1000 emp.)

6/24/2022

"Good Features But Buggy"

4/5

What do you like best about ABS?

I enjoy the call logger feature, it allows you to tag your contact notes by employee, client and what type of note it is. Nice to be able to see the interactions of other folks in the office with a given employee at a glance. Review collected by and hosted on G2.com.

What do you dislike about ABS?

It is just buggy, the whole site or even specific features will just not work at random. There is a lot of just having to try something again in a few hours, which is especially frustrating because I teach the platform to our new employees at onboarding. I would also like to platform to have autosave, it can be easy to forget to hit save when it isn't common to have to do in other platforms anymore. Review collected by and hosted on G2.com.

Recommendations to others considering ABS:

ABS has lots of useful and powerful features that are attractive, but know that it will be buggy. Review collected by and hosted on G2.com.

What problems is ABS solving and how is that benefiting you?

I am the HR coordinator at my company but the platform does have a lot of very cool automatic scheduling features. For example searching up available employees for a given shift based on their availability and if they are already booked, it will also create schedules you can easily send to clients. It is overall pretty easy to use and an easy way to compile all our employee data. One of my favorite features is the reports function, it will create all types of automatic reports for you with customizable fields. For example all employees with a certain credential who worked a shift in the last month. Review collected by and hosted on G2.com.