DR
devmansur R.
Small-Business (50 or fewer emp.)
"It has everything what we need to do the efficient support system"
What do you like best about osTicket?
It has everything what we need to do the efficient support system, and it's simple php code. It's in active development in github. And it has support forums. Which helps. To solve any issue. Review collected by and hosted on G2.com.
What do you dislike about osTicket?
The design, the current design is bit old, and the dashboard is not mobile responsive. I asked them to update. But they do the want to do it now for some reason. I used third party dashboard Theme plugin which solved the issue of the mobile responsive and good looking design for Agent and Admin Area. Review collected by and hosted on G2.com.